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Hotel Sercotel Zurbaran

Carrer de Josep Villalonga, 16, 07014 Palma de Mallorca, Majorca Spain
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About

#73 of 96 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
The superior Zurbaran Hotel is a hotel in the city of Palma de Majorca designed for those people heading to the island for work or leisure and need the comfort and tranquility that only a hotel of this type can provide. The Hotel in the centre of Palma combines all the practical elements designed with the sole purpose of creating memorable experiences for our clients. Its unique location allows you to see all the sites featured in the city of Palma like the Bellver Castle, the Paseo Marítimo and the beach of Cala Major. This Hotel in Majorca exquisitely combines two aspects of life such as work and leisure. Therefore, you will find on business travels, a space in which to relax and enjoy the wonderful amenities of Hotel Zurbaran . Also, our Hotel in Palma is chosen by the magnetism of Majorca and electric charm of its people, its beaches and landscapes. Our 40 double rooms are testimony to our passion for the customer and a reflection of the quality standards we use in Zurbaran Hotel in the city of Palma . Golfers will find in our Hotel in the centre of Palma the perfect setting to prepare the 18 holes to play in any of the beautiful courses on the island and an ideal place in which to recharge batteries to repeat it once again the day next. This Hotel specialized in golf in Majorca is located just a mile away from important golf courses and has special agreements with most them on the island.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Car hire
Baggage storage
Concierge
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Private bathrooms
Flatscreen TV
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, French, Spanish

Location

Carrer de Josep Villalonga, 16, 07014 Palma de Mallorca, Majorca Spain
Name/address in local language
Hotel Sercotel Zurbarán
276Reviews5Q+A21Room tips
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Cait B wrote a review Sept 2023
Glasgow, United Kingdom5 contributions
+1
What a lovely hotel. I visited Palma in 2017 and stayed in a villa on the same street, so I knew the location would be great. It is lovely and quiet around the hotel, but the main road (Joan Miró) is just 2 mins walk away with a variety of lively bars, restaurants, cafés, convenience stores and pharmacies. There is a large supermarket (Mercadona) 5 mins walk away. You can walk right into the city centre, Marina etc. from the hotel in 15-20 minutes. Porto Pí shopping centre with a huge Carrefour is accessible by foot (20 mins) or by bus from Joan Miró. The hotel has room at the front for taxi drop off if you need it. Upon arrival I was greeted by a friendly member of staff at check in, he was helpful and explained everything to me that I needed including WiFi, breakfast etc. There are maps at the reception desk too if you need them. I stayed on the second floor and there is an elevator if you have heavy bags. I didn’t use it but there is a small café-bar on the ground floor near reception; it has a very calm and peaceful decor. There is always someone at reception 24/7 if you need them. The room was a twin/double for solo use and I felt safe as a female solo traveller. The beds were super comfy and there are plenty of pillows. There is a mini bar in the room which means you can also store your own refreshments which is handy - don’t have to go back and forth from the shops too much. Plenty of storage in the wardrobe and there is a safe too. The balcony was lovely - what I would do to be back on there with a cold cerveza watching the sunset. Bathroom was clean and contemporary with shampoo, shower gel and soap. My room was spotless every day thanks to cleaning staff. There is AC in the room. Only downside is there is no swimming pool but you are not far from the beaches and you can always purchase day passes for other hotel pools and spas. Breakfast buffet has a very wide choice and a coffee machine (plus teas). I would definitely stay here again when I come back to Palma!!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 26 Sept 2023
Dear Guest, Thank you for this review. We are thrilled to hear that you enjoyed our great location in the charming Son Armadams neighborhood, with its close proximity to lively bars, restaurants, and attractions. It's also wonderful to know that our friendly team made you feel welcome and safe during your stay, and that you found the room comfortable and well-equipped with a mini bar and balcony. We appreciate your kind words about our clean and contemporary bathrooms, as well as our breakfast buffet with a wide variety of choices. We understand that having a swimming pool would be a great addition, but we're glad you were able to explore nearby beaches and other hotel pools. Our team is always working on improving our facilities and services, and your feedback is valuable to us. We look forward to seeing you on a future stay. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BostonTraveler62 wrote a review Sept 2023
17 contributions5 helpful votes
Room was cramped, not good for two people. No place to put suitcases! Not even floor space or closet space for luggage. Uncomfortably small. If you are travelling in a room alone, it would probably be a fine choice. The hotel staff was pleasant and helpful. The location was good, near the #4 bus (EU2) into town and near the tourist bus #50 as well. Breakfast was excellent. Air conditioner fan was very loud.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do not have more than one person to a room, the rooms are VERY small and cramped.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 3 Sept 2023
Dear Aspringe, Thank you for your recent stay and for taking the time to leave a review. We are glad to hear that you enjoyed our excellent breakfast and found our staff to be pleasant and helpful. Our location is indeed convenient for exploring the city and accessing public transportation. We apologize for the inconvenience you experienced with the size of the room. Our rooms come in different sizes, and we would be happy to assist you in selecting a more spacious room for your next stay. We understand that the air conditioner fan was loud, and we will look into this issue to ensure a more comfortable experience for our future guests. We look forward to welcoming you back in the future. Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Дьяченко В wrote a review Jun 2023
London, United Kingdom39 contributions4 helpful votes
Stayed for a week with a friend in Zurbaran. Very nice and clean hotel. A room is a little bit small but it’s ok by the European standards. We didn’t have breakfast included so we have to pay 11 euros for it. But it was worth it, you could find anything you want starting from fresh fruits and yoghurts and finishing with sausages and eggs. Hotel situation in a good spot between centre of Palma and great beaches. 20 minutes by foot to the historical centre and 15 minutes by bus to the most amazing beaches of Mallorca Highly recommend this place for couples and friends
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 20 Jun 2023
Dear Guest, Thank you for your feedback concerning our hotel. We are glad to hear that you found our hotel clean and appreciated its convenient location between the city center and the beautiful beaches. It's also great to know that you enjoyed our breakfast buffet, offering a wide variety of options to suit everyone's taste. Our team always strives to provide a comfortable and enjoyable stay for our guests, and your kind words are truly appreciated. We look forward to welcoming you again. Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carol wrote a review Nov 2021
9 contributions25 helpful votes
We stayed here in October for 5 nights. The staff could not have tried harder to make our stay relaxing and enjoyable. The location is great as it's just a little way out of the city in a quiet street. The Hotel had a small car park which made life easier. It was my 2nd stay here. Last time was in 2019. Both times everything was perfect. It is very good value.
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Date of stay: October 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 14 Nov 2021
Dear Guest, Thank you for such a positive review. It is always a pleasure for us to welcome a returning guest, and we are delighted that we could provide you with another enjoyable and relaxing stay. Our dedicated team members always aim to give the best experience to every guest, so your kind feedback is rewarding. We hope to see you again in the future. Kind regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberley wrote a review Oct 2021
66 contributions28 helpful votes
The hotel is a little old fashioned but we found the room was clean and the hotel was quiet which is all you need for a city break. The check in process was very straight forward and the gentleman on the desk was really helpful with how to get around the city. We hadn’t pre-booked breakfast and just wandered down in the morning to see whether it was worth it and it was, there was plenty of choice of fruit, cooked breakfast and pastries. There was even a basket with some gluten free muffins. The castle is close by, within walking distance and worth walking up the steps to get the views. The cathedral is a bit of a walk but it’s a pleasant walk along the harbour front and it is a flat route so not strenuous at all. The hotel also offers free entry tickets to the Joan Miro museum if you go to their sister hotel which is up the road from the museum and is about 8 euros in a taxi from Sercetol. The taxi to the airport is only between 20 and 25 euros. The local area is much quieter so we had a decent sleep and the bathroom provided free shampoo, shower gel and soap. I would recommend this hotel if you are happy to spend some time walking to the main tourist sights and see it as a base for the night.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 22 Oct 2021
Dear Guest, We would like to thank you for your review. It is rewarding to know that your stay with us was enjoyable. Thank you for your kind mention of our reception team member who looked after you well, we will be sure to pass this on to them. We are delighted to hear how much you enjoyed our breakfast to start off your day before exploring the local area and found our location suited your needs well. We really hope to welcome you back. Kind regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlie wrote a review Sept 2021
Copenhagen, Denmark3 contributions
Positives: Room was big and breakfast was really good. Staff friendly. Not so good...Our room had a water damage, there was a towel rolled together and put behind the toilet that was running constantly. The hallway and floor next to the toilet was damaged from water leaking. The toilet had a bad smell. We didn't complain since only staying one night. But it is clear they are aware of the problem, the water damage was not new. The room wasn't cleaned well. I am not picky.
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Date of stay: September 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 8 Sept 2021
Dear Charlie, Thank you for taking the time to share your feedback. We are glad that you were satisfied with the feeling of space in your room and that you enjoyed our tasty breakfast buffet, an ideal way to start the day. We have taken note of your comments and will be informing our maintenance team to check your room, please don't hesitate to inform reception at the time so that we make take immediate action. We hope to have the opportunity of welcoming you back in the future. Best regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alegna55 wrote a review Jul 2021
Waldkirch3 contributions1 helpful vote
The people working in the hotel are the real jewels: Maria as head of the reception, David as night manager and Elena in the breakfast room and all Thanks for all your help and kindness! We had a great stay for one week!
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Date of stay: July 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 31 Jul 2021
Dear Alegna, Thanks for this great review and your kind recommendation. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back for another excellent experience with us. Kind regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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viren21 wrote a review Mar 2020
Leicester, United Kingdom23 contributions27 helpful votes
I just wanted to pay a very quick complement to members of the team at the Sercotel Zurbaran Hotel in Palma. I stayed between the 25/2/20 - 28/2/20. Lucas was absolutely excellent in providing the best customer service possible and ensuring that my stay was problem free and comfortable. The maids and restaurant team were also fantastic, professional and polite at all times. The Hotel itseldf is comfortable, in a quiet location but not far from the centre of Palma. Please can you pass on my compliments to Lucas. Thank you,
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Room on 3rd Floor facing the front
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, María, General Manager at Hotel Sercotel Zurbarán
Responded 8 Mar 2020
Dear Guest, Thank you for this kind review of your recent stay at Hôtel Sercotel Zurbarán, Our entire team is delighted that you had a pleasant stay with us and Lucas is especially thrilled to know of the impact he had on your time with us. As you kindly mentioned, our calm setting offers guests the peace and quiet they deserve while remaining within easy distance of various attractions. Our whole team hopes to welcome you back in the near future. Best Wishes, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wain wrote a review Feb 2020
United Kingdom1 contribution2 helpful votes
Beware when stopping here as security is lax our balcony door did not close we complained and was told do not worry about this we will fix it go out and leave it unlocked you have a safe so that's fine we was told it would be fixed by the time we came home and no it was not 😭 so I asked and was treat with contempt so we phoned our tour operator who then got onto the hotel and again we was told an engineer would be out soon but oh no so the receptionist came up with attitude and he fixed it at last but was so rude to us.when we arrived at the hotel we fount one of our sheets was ripped and the room was full of long hairs as a man with a number 1 cut it was not from us also the colour was not ours also there was lots of dust I went to complain and was told here's a new sheet you put it on the 🛏️ bed no apologies just told the room would be cleaned the next day which it was we paid extra for a so called superior room well if ours was superior what the hell the standard room is like who knows we won't be revisiting as we don't stop in hotels with attitude
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, María, General Manager at Hotel Sercotel Zurbarán
Responded 21 Feb 2020
Dear Kranskar, Thank you for your review. We regret that your time with us did not meet your expectations. Please accept our apologies. Rest assured that your remarks have been duly noted. Our guests' reviews are useful to evaluate our services in order to undertake the necessary improvements. Best wishes, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aparna R wrote a review Dec 2019
Chennai (Madras), India31 contributions30 helpful votes
Booked the room well in advance for a 3 night stay , just on a short vacation, from Madrid. Very well maintained, clean, neat & 'no frills' hotel. Loved the fact that it wasn't bang in the midst of crowded & touristy places. Though tucked away in probably what looks like a quiet residential neighborhood, it surely is located in the one of the alleys away from the hustle and bustle. We loved it for its location and the peace and quietude that came along with it. Wasnt very far off from the main attractions of the island, though. The staff at the reception could communicate in English which really was a bonus. When I called the hotel from Madrid, before boarding the flight, to confirm our reservations , she sounded very warm and welcoming and assured us that our bookings was confirmed and was awaiting us. She also suggested taking a cab to the hotel from the airport since our arrival was pretty late in the night and the frequency of the local transport buses would be less. It's such gestures from the staff that make us feel so welcome. The next morning she guided us on the places to visit and handed over brochures & maps which we could use for sigh seeing. In all a very memorable and pleasant experience at hotel Zurbaran.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel-cmanager, María, General Manager at Hotel Sercotel Zurbarán
Responded 14 Jan 2020
Dear Aparna, Thanks for posting such a positive review of your time at Sercotel Zurbarán. We are delighted that you found our team to be helpful and professional. We do our best to ensure that our guests feel welcome, and it is very rewarding to read that you enjoyed your stay. We hope that you will return for another pleasant experience in the future. Here is to a prosperous 2020! María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$166 - S$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zurbaran hotel palma de mallorca
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SERCOTEL ZURBARAN: UPDATED 2023 Reviews, Price Comparison and 330 Photos (Palma de Mallorca, Spain) - Tripadvisor

Frequently Asked Questions about Hotel Sercotel Zurbarán
Which popular attractions are close to Hotel Sercotel Zurbarán?
Nearby attractions include Castell de Bellver (0.5 km), Taberna El Pincho (0.4 km), and Passarella Club & Terrace (0.3 km).
What are some of the property amenities at Hotel Sercotel Zurbarán?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel Sercotel Zurbarán?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Sercotel Zurbarán?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Sercotel Zurbarán?
Conveniently located restaurants include Agra Tandoori Indian Restaurant, Restaurante Toque, and OH Mallork.
Are any cleaning services offered at Hotel Sercotel Zurbarán?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Sercotel Zurbarán?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Sercotel Zurbarán?
Many travellers enjoy visiting Sa Llotja (1.7 km), Palau de l'Almudaina (2.0 km), and Son Marroig (3.5 km).
Does Hotel Sercotel Zurbarán have any great views?
Yes, guests often enjoy the city view available here.