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Room was in good decorative order and breakfast was ok (cold items only, the hot items had been sat there a while and were hard and dry).
Air conditioning wasn't working in the room.
Hotel would be reasonable value if air conditioning was working and...More
1 Thank njjames84
Response from Pedro S, Manager at Hotel Sercotel ZurbaranResponded 26 September 2016
Thank you for your feedback regarding your stay in our hotel.
We are very sorry to hear that you are not happy with the service received during your check in. The issue you mentioned will be brought to the attention of the departments...More
The hotel decor may be stuck in the 1990's, but it is clean, with very friendly and helpful staff. Also a good choice at breakfast. The hotel is quiet, as in a small back street, about fifteen minute walk from the old city, ten to...More
Never again. Hotel tried to charge the money for the breakfast two times. Discussion with the receptionist ( Dxxxx) was a real low blow. He refused to contact the motel manager to clarify our complaint.(He was not able to do this) .. But he was...More
The Hotel is nice and clean, check in was quick and easy. Perfect location with every thing you need at a walking distance, in addition to this a bus stop is located 5 min walk from the hotel. Breakfast was fantastic!
The staff were helpful...More
Thank Marco D
Response from Juan Carlos V, Front Office Manager at Hotel Sercotel ZurbaranResponded 27 May 2016
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Nicely situated with nearby parking belonging to hotel. Very helpful and pleasant staff. Rooms well appointed for the price. Restaurants and bars within 10 min walk. Would definitely use it again for weekend in Palma.
US$73 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Balearic Islands >
Palma de Mallorca
Also Known As
Zurbaran Hotel Palma De Mallorca ,
Hotel Sercotel Zurbaran Palma De Mallorca, Majorca
Response from druharries | Reviewed this property |
We paid for Bed & Breakfast, so it was included but It can be paid for separately, sorry I cant remember what the price was. There was a lot of choice, including bacon & eggs. Fresh fruit and the usual 'Continental... More
We paid for Bed & Breakfast, so it was included but It can be paid for separately, sorry I cant remember what the price was. There was a lot of choice, including bacon & eggs. Fresh fruit and the usual 'Continental' breakfast.
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"Had a ground floor room Nr reception wifi rubbish 3meg download,less than 1meg upload"