Carrer de la Posada de Terra Santa 5, 07001 Palma de Mallorca, Majorca Spain
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#3 of 95 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Boutique Hotel Posada Terra Santa 4* has 26 exclusive rooms designed to fulfill the dream of its creators, Ignacio Jiménez and Carmen Cordón, of taking the world of hospitality to the next level by treating each visitor as true guest of honour.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Spa
Rooftop terrace
Parking
Wifi
Rooftop pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Car hire
Facial treatments
Massage
Solarium
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Russian, Spanish, Catalan and 1 more
Location
100Great for walkers
Grade: 100 out of 100
335Restaurantswithin 0.5 km
104Attractionswithin 0.5 km
Carrer de la Posada de Terra Santa 5, 07001 Palma de Mallorca, Majorca Spain
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What a wonderful hotel. From the checking in process to saying goodbye we had an incredible time. It was our anniversary and they were so kind to upgrade our room. Breakfast pastries delicious! The spa! The location was perfect. Thank you so much for a fantastic time! We’ll be back!!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded yesterday
Dear Guest Thank you so much for your kind words and positive review of our hotel! We are delighted to hear that you had such a wonderful experience during your stay, especially on such a special occasion as your anniversary. Your appreciation means a lot to us, and we look forward to welcoming you back in the future. Should you need any assistance with your future reservations or have any special requests, please don't hesitate to reach out to us. Thank you once again for choosing our hotel, and we can't wait to create more fantastic memories for you on your next visit! Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We stayed for two nights in July and loved it (and Palma) so much we came back for three nights in October. This small hotel really is something quite special, made even more so by the quality, friendliness and attention of the whole team who look after you, from the moment you arrive to the point that they wave you off in the taxi. The rooms are very well appointed and comfortable and having the roof terrace on which to relax at the end of the day, after exploring Palma is such a bonus. The location of the hotel is just perfect. One reason we wished to return was to eat once again in the restaurant. I know that often it is better to eat away from a hotel because there are so many other options available to you in town, but I would encourage any guest to book an evening in this hotel's restaurant - it really is fantastic. We ate out in town for other meals and sampled a variety of places, all within close walking distance, but the hotel's restaurant was the best. We will certainly be back staying at Posada Terra Santa!…
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
One of the best hotels that I stayed at. The best staff in the world, Warm, welcoming with extremely good service from the frontdesk to the restaurant. Really nice location, beautiful building and pretty rooms, well cleaned. I will definitely be back when I will stay in Palma next time
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Date of stay: May 2023Trip type: Travelled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded today
Dear Guest Thank you so much for your kind words and feedback about your recent stay at our hotel in Palma. We're thrilled to hear that you had such a fantastic experience and that our staff made a positive impression on you. Providing warm, welcoming, and excellent service is something we strive for, so it's wonderful to know that we succeeded in making your stay enjoyable. Look forward to welcoming you soon! Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely excellent. Brilliant hotel and outstanding service from helpful and knowledgeable staff. The hotel is well situated and feels both elegant and intimate. Food is excellent. Highly recommended.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 5 days ago
Dear guest Thank you so much for your amazing feedback regarding your recent stay at our hotel. We are thrilled to receive such high praise and appreciate you taking the time to share your experience with us. Thank you for highly recommending our hotel. It means a lot to us and serves as a great encouragement for our entire team. We hope to have the pleasure of welcoming you back in the future Best regards Tomás López
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this hotel very last minute given planning issues and such. However, this was probably one of the most accommodating hotels I have ever stayed in. My partner and I usually airbnb, but we really wanted the whole experience for this part of our trip to be catered to and Posada hotel really outdid themselves with the wonderful guest services. Our experience here was unique and truly personalized. The wonderful waiters and hosts for breakfast and dinner were wonderful and they have the best attitudes and are so willing to make your experience feel special. We felt really special. Thank you so much for everything! Being here added a whole extra dimension to an already great and memorable trip.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Dear guest, Thank you for sharing your positive experience at our hotel! It's great to hear that you had a wonderful stay and that the hotel exceeded your expectations. It's always a pleasure when a last-minute booking turns out to be such a memorable experience. I'm sure the hotel staff would appreciate your kind words and recognition for their exceptional service. Kindest regards from Palma Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow, Customer Service if I could give them 10 stars I would. They bent over backwards for us as we had an issue with our car and where to park it, they took it, parked it while we were checking in. Its in the heart of the old town of Palma, beautiful hidden gem of a hotel. We were greeted with Cava and then sent to our rooms which she upgraded, was beautiful, room 301. Bottle of Cava and chocolate truffles. The room lacked for nothing, had everything you need and then some. Floor was same as the pool on the roof deck which was wonderful plunge pool, loungers, chairs, tables etc, just wonderful. The restaurant was amazing. Kudo's the chef, had the best omelette I have ever eaten ever, a must, plus the rest of the buffett, was superb, again 10 stars to this hotel. We would stay here again and I will recommend it to anyone who asks! Lots of plaza's in the old city to walk around, the Cathederal and Museum nearaby, waterfront. Rented a car, went west to Valldemosa, Deia, Soller, Frontalutx and Port of Soller. FYI driving in Mallorca (get a small car!!!!) we had the beast (jeep renegade) so big for those roads, as I called it as the roads to these destinations are winding, small, narrow, lots of bicyclers, hillside, but absolutely beautiful. The hotel charges $25 a day to park, not an issue. Nearby easy walk across the plaza to get to the car park/garage. The staff recommended La Rosa's, so much we liked it the day we got there we ate there for dinner as well. Great food, drinks service can't go wrong. Ate at Le Petit tapas our last night, excellent. The hotel was beautiful, comfortable beds and all the amenities. Nothing lacking. Plenty of shops/restaurants nearby all walking distance. Went to Fervor one night, excellent. Don't be afraid to have the white wine in Spain, the best, sangria is awesome but so is the white wine! Breakfast was included, full buffet, order your eggs, then go up and get fruits, meats cheeses pastries, yogurt fruit granola, juices, coffee tea etc. Room service was till 10pm I think, but never needed it but nice to know was there. Everything functioned perfectly in the room. WE had a king canopied bed, sitting area, desk, corner windows, WC was separate door from the rain shower then the tub/spa and sink area, just an amazing room! Felt like royalty the way they treated us. The morning we left at 530am, the night agent made us tea/coffee (no to go cups) but still he didnt' have to then escorted us to the garage so we could hand back the garage door opener. Just excellent service, you'd be a fool to stay anywhere else. Kudo's to the owner and the staff. Oh, housekeeping also excellent!…
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask the hotel for directions to the garage, as gps is not up to date on the one ways they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Dear guest, I'm glad you had a fantastic experience at our hotel. Thank you very much for such a nice description. It is really useful and helpful for us! Thank you for sharing your positive feedback :) We will look forward to welcoming you soon Best regards from Palma Tomás López Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of our very favourite hotels - beautifully and stylishly decorated with genuinely warm and helpful staff. Good location to explore old town Palma with everything just a few minutes walk. The breakfasts were simply delicious.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Dear guest I am delighted to hear that the Posada hotel is one of your favorite hotels. Also to learn that that the beautiful and stylish decor, combined with the warm and helpful staff, made your stay enjoyable.. It's great to know that you found the breakfasts to be simply delicious. Thank you for sharing your positive experience! Best regards from Palma Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the best stay at Posada - the staff were wonderful, the hotel was beautiful and actually very romantic. Location was great, breakfast was really tasty. I very much plan to return and cannot recommend enough!!
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Dear guest I'm thrilled to hear that you had the best stay at Posadal! It's fantastic that you plan to return and highly recommend the hotel. Thank you for sharing your positive feedback, and I hope your future stays at Posada are just as delightful! Tomás López Hotel Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Ok, this is almost difficult to review, simply because this is perfection! Served in the shape of a quaint and luxurious, fresh while rustic being oh so true to the centuries old building, interior and exterior of the Posada Terra Santa Hotel. The fresh peachy colour of the building, combined with white paint and dark woods in the interior, makes everything pop in just the right way. Also, this must be where the service Gods stay when they are on their break. The service level was out of this world. We'll give no names, so as not to forget anyone, but every single individual working here; from housekeeping, to the reception, to the bar/restaurant, the cooks, to the transport service they are affiliated with - absolutely everyone are on their top game and offering us the experience of a lifetime. Upon arrival, we were gently seated in the perfectly furnished lobby, being served cold drinks and a small snack. Without us asking, they upgraded both our rooms, we were given our own "wing", with our "own" fashinable entrance from the main entrance to the hotel, where we could close it off with a lush curtain. And, for the waiter who pretended to be serving chilled cava to residing guests in these rooms while we waited outside (oblivious to the rooms being prepared for us), don't think we're not onto you. Next time! The rooms were spacious and lavish, with max cleanliness, big bathrooms, big closets and even bigger beds. We truly felt like kings of the world. One room even had an outdoor area, with doors opening from both the bathroom and the bedroom. The hand written welcome message accompanied by the already mentioned chilled cava, as well as chocolate made in heaven, had us rolling on our beds in awe. The room iPad offers all sorts of information, and the TV has a chromecast so you may cast to your heart's delight (but hey, you really do not want to stay in your room as the Old Town has so much to offer, all within just minutes of walking). The rooftop terrace is bigger, fresher and more exquisite than any photos portrait appropriately. There are multiple seating groups, sunbeds and a small picina to dip your toes or all of yourself in. It's probably around 5x3 meters or so. If you're in Palma and won't have time to head to the beach, this place is awesome. - Also, just dial 1000 from the rooftop and they bring you excellent drinks and savoury snacks as well. Somehow, we managed to have them refresh their stocks for making mojitos, so... We're dialling 1000 even after returning home, but to no avail. Their tiny, but private spa and massage area is downstairs, just as fresh and calming as it should be. The tiny pool is heated and there is a sauna as well. One of us did book a deep massage and came out with a new neck, so they do know what they are doing. Should you need to read/write or do any work and get tired of your room, their excellent library facilities are great - interiors melt in with the rest of the hotel, and there are great photos from Palma all the way back to the early 1900s. They've cleverly used antique books as a great interor feature, and it all just works perfectly. The reception desk is manned 24/7, so you can reach them at all hours. They go above and beyond to help out, and when there was a minor mixup with our taxi, going to a beach club for a day, staff even followed us to the corner and waited for the taxi to pick us up before leaving. As stated, everyone was helpful with absolutely everything. Importantly, if you do not speak any Spanish - their staff are all excellent English speakers and few misunderstandings should arise. We would strongly recommend their transfer service from/to the airport; that chilled bottle of water and those mints upon arrival were just priceless, and the AC limo-van was worth it. Lastly, their location in the Old Town, sits perfectly with their theme of being Hidden Away. They truly are a hidden gem, in the midst of rather regular Old Town streets. I, myself, am a slow walker, but getting around to everything, from the Arab Baths, to the Bishop Garden, La Seu Cathedral, the Royal Palace, Bar Abaco, Apuntadores street, the Marina, el Corte Ingles (for shopping), Placa Espanya and just about everything in the city centre was a breeze. The furthest away ones would take about 15 minutes of walking, and that wasn't even because of slow pace, but rather because there was always so much to look at and check out. The one attraction we used the Hop On/Off bus for (tickets bought at hotel reception), was Castle Bellver. as walking uphill was not tempting in the hot weather. Also, I may not only be slow, but also slightly lazy :) If ever going back to Palma, this will be where we stay, for sure! Unfortunately, we did not get a chance to eat at their restaurant (dinner), as it was fully booked for the night we tried, so we really do have a good reason for going back. Thank you for making our stay an immersive experience. Kudos to all the staff at Posada Terra Santa <3…
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tomás López, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Thank you for sharing your detailed experience at Posada Terra Santa Hotel! Your enthusiasm and thorough description truly convey how wonderful your stay was. From the charming and luxurious interior and exterior of the centuries-old building to the exceptional service, every aspect has been carefully considered to provide an unforgettable experience. It's wonderful to hear that you would choose to stay at Posada Terra Santa Hotel again! Thank you for acknowledging the immersive experience provided by the hotel and for recognizing the hard work of the staff. They deserve the best for creating such a memorable stay. Look forward to welcoming you soon! Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My friend and I have just come back from a weekend in this fabulous hotel in Palma. Perfect location, great room and amenities..fabulous breakfast...what stood out the most was the fantastic service From all the staff. So helpful and friendly and professional! Loved it! We will be back .
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Office, Atención al cliente/recepción at Posada Terra Santa
Responded 1 week ago
Dear Guest Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel in Palma. We truly appreciate your kind words and are delighted to hear that you had a fabulous weekend with us. We're thrilled to know that our perfect location, great rooms, and amenities contributed to making your stay enjoyable. It's especially heartening to learn that our breakfast exceeded your expectations. We strive to provide a memorable dining experience for our guests, and your positive comments validate our efforts. Moreover, we are extremely proud of our team for delivering fantastic service. We have always emphasized the importance of being helpful, friendly, and professional, and it's rewarding to hear that their efforts made a positive impact on your stay. Your acknowledgment will undoubtedly motivate them to continue providing exceptional service to all our guests. We can't wait to welcome you back to our hotel in the future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out to us. Thank you once again for your kind words. Warm regards, Tomás López Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$323 - US$419 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
26
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Claim Your ListingPOSADA TERRA SANTA: UPDATED 2023 Hotel Reviews, Price Comparison and 1,442 Photos (Palma de Mallorca, Spain) - Tripadvisor
Frequently Asked Questions about Posada Terra Santa
Which popular attractions are close to Posada Terra Santa?
Nearby attractions include Mercat de l'Olivar (0.5 km), Museu Fundacion Juan March Palma (0.3 km), and Basilica de Sant Francesc (0.2 km).
What are some of the property amenities at Posada Terra Santa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Posada Terra Santa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Posada Terra Santa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Posada Terra Santa?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Posada Terra Santa?
Conveniently located restaurants include Cannibal Cantina Bistro, Kaizen, and Brunchit Palma de Mallorca.
Are there opportunities to exercise at Posada Terra Santa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Posada Terra Santa have airport transportation?
Yes, Posada Terra Santa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Posada Terra Santa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Posada Terra Santa?
The staff speaks multiple languages, including English, Spanish, German, Russian, and Catalan.
Are there any historical sites close to Posada Terra Santa?
Many travellers enjoy visiting Sa Llotja (0.8 km), Palau de l'Almudaina (0.6 km), and Son Marroig (2.3 km).