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Plaza Sant Francesc 5, 07001 Palma de Mallorca, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (609)
Panoramas (12)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sant Francesc Hotel Singular
Updated 12/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#8 of 90 hotels in Palma de Mallorca
2021 Travellers' Choice Best of the Best
The 5-star hotel is located inside a restored and renovated 19th-century mansion on the magnificent Sant Francesc Square, in the heart of the historic center of Palma de Mallorca. The property has 42 rooms and suites, many with wood-beamed ceilings and covered verandas, as well as others that feature original frescoes and moldings. Delicious culinary creations are served at restaurant "Quadrat" with al fresco dining in the garden. Cocktails are mixed at the lobby bar and served in our courtyard. Our rooftop features an impressive sundeck and pool with magnificent views over the city and are paired with our attentive service. If you want to feel pampered, give yourself a treat at our cozy Wellness space of cabins dedicated to your beauty and wellbeing. We have a car park agreement close to the hotel with special fares including valet service. The most important historic monuments are located close by: the cathedral, the Royal Palace of La Almudaina, "La Lonja" fish market and the Arab Baths. A team of architects, interior designers and landscape architects have designed rooms and created outdoor spaces that are sophisticated, harmonious and inviting. An exquisite collection of contemporary art and photographs adorns the walls and many of the works were specifically commissioned for the hotel.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Facial treatments
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
Languages Spoken
English, French, Russian, Spanish and 3 more
755Reviews21Q+A97Room tips
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Popular mentions
Alexandra Huber wrote a review Nov 2021
3 contributions
We had a wonderful stay at Sant Francesc. Everything has gone perfectly and smoothly from arrival to departure. From the very beginning the staff was welcoming and friendly, attentive and kind. The made sure that all our wishes became reality. The food was spectacular. The rooms are beautiful. A special thanks goes to Miguel for his warm hospitality and effort to make our stay flawless! We will definitely come back and reccommend this hotel to everyone who is looking for a high-quality hideaway!
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Date of stay: October 2021
casualfoodcritic wrote a review Nov 2021
Singapore, Singapore56 contributions19 helpful votes
My son and I just spent 5 nights at this wonderful hotel. Beyond the aesthetics which we beautiful, especially the rooftop bar where you have lovely views of Palma’s old town - the service was simple exemplary. You are greeted with smiles everywhere, not just on arrival (with a refreshment the second you walk through the door) but smiles constantly through your stay, accompanied with a Buenos Dias or a delightful Hola! Service everywhere from the front desk, restaurant, complimentary breakfast, or well-being areas was effortless and flawless. One could even say that they enjoyed their jobs. The rooms were lovely of course (although I would recommended avoiding Suite 9) but the service was simply unparalleled.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Avoid suite 9. Try the rooftop restaurant - excellent burger and fries.
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Craig H wrote a review Nov 2021
1 contribution
Hotel Sant Francesc is simply a gorgeous property with a warm and friendly staff. Our room was impeccable, and housekeeping kept us with every possible amenity we could ask for. The entire property, from the elegant courtyard on the first floor to the lovely rooftop pool deck, is an oasis. The attention to detail that is so evident in decor and service is unmatched. We enjoyed the restaurant for breakfast every morning of our stay, and a couploe of times for dinner....great food and a personable, welcoming staff. Last but not least, our interactions with Lis at the front desk were simply lovely. We can't wait to return!
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Date of stay: October 2021
Sleep Quality
Nordenstrom wrote a review Oct 2021
Lech, Austria16 contributions9 helpful votes
We decided to enjoy a little 4 days vacation in Mallorca. The plan was to spend 2 days here in The Sant Francesc Hotel and the other 2 days in her new sister Hotel Can Ferrereta. We have been reading and hearing great things from both places, but as I always say... better to try ourselves!. Simply amazing hospitality from the first minute with a warm welcome and a very uncomplicated check in (we could sit and enjoy some drinks they offered us) with a oen of the friendly staff members showing us the hotel right after it. The rooms are very nice with (from our point of view the design touch and taste is perfect) all the amenities and space necessary for a great stay. The Rooftop and the Hotel restaurant are incredible (the little patio is a gem!). I could talk and talk but better you should discover it by yourself!. We hardly recommend this little piece of Art! Thank you all for taking care of us! Best!
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Date of stay: October 2021
marcopolo wrote a review Oct 2021
5 contributions4 helpful votes
Room was quite nice, modern but without real character, but more importantly twice the same price of equally nice rooms in 2 other similar 5* hotels with character where we stayed in Palma which even had a bathtub. I expressively mentionned when I did the reservation that I wanted a bathtub ; it appears they did not take my request into account altough they have rooms with bathtub in category I booked. Staff when we arrived was quite haughty and disdainful probably we were wearing a bit dirty clothes (we made a small trekking) thinking, I suppose, we could not afford the hotel.
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Date of stay: September 2021
1 Helpful vote
US$229 - US$470 (Based on Average Rates for a Standard Room)
SpainBalearic IslandsMajorcaPalma de MallorcaCort
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Frequently Asked Questions about Sant Francesc Hotel Singular
Which popular attractions are close to Sant Francesc Hotel Singular?
Nearby attractions include Catedral de Mallorca (0.4 km), Terrazas de la Catedral de Palma (0.4 km), and Basilica de Sant Francesc (0.05 km).
What are some of the property amenities at Sant Francesc Hotel Singular?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sant Francesc Hotel Singular?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sant Francesc Hotel Singular?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sant Francesc Hotel Singular?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Sant Francesc Hotel Singular?
Conveniently located restaurants include Cannibal Cantina Bistro, Giovanni L. Gelato Deluxe, and Wine & Food.
Are there opportunities to exercise at Sant Francesc Hotel Singular?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sant Francesc Hotel Singular have airport transportation?
Yes, Sant Francesc Hotel Singular offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sant Francesc Hotel Singular?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sant Francesc Hotel Singular?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Sant Francesc Hotel Singular?
Many travellers enjoy visiting Sa Llotja (0.8 km), Palau de l'Almudaina (0.5 km), and Convento de Santa Clara (0.2 km).