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AC Hotel Iberia Las Palmas

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AC Hotel Iberia Las Palmas
AC Hotel Iberia Las Palmas
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491 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Suffolk, United Kingdom
Reviewed 3 weeks ago

We arrived for a 5 day stop and drop holiday close to the airport. Guests should be aware this is a city hotel with immediate walks out into city streets not beach front promenades and hotel is not within walking distance of beach, I would not consider this a holiday type of hotel but great for business users or people...

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Helpful?
Thank Ali T
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Ali T, Thank you very much for your comments and review. Actually the hotel is typify as a Urban business hotel, our chain, AC Hotel by Marriott is specialized in this kind of hotel, we don´t pretend to me anything else. Our location is great to visit the city as we are very close to the historical area of...

Wellingborough, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel looks great in and outside rooms was ok but standard and clean . food was a bit poor salmon was well over cooked and chewy rice was hard and not a lot else to choose from staff was helpful overall very nice hotel just needs new chefs

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Helpful?
Thank jimjim94
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear JImjim94, thank you very much for your review at Tripadvisor and above all for your recommendation about our Chef. I will send your comments to our Chef, I am sure he will appreciate them and improve in his skils at the kitchen.

London, United Kingdom
Reviewed 4 weeks ago

This hotel is situated in view of the harbour with heavy sea freight. The hotel is clean with good size rooms. The staff are friendly and there is a free shuttle bus to the airport. A pleasant place to saty in Las palmas.

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Helpful?
Thank James_007764
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear James_007764, Thank you very much for the nice compliments you had dedicated to as throw Tripadvisor. We are happy to know that you had a good time at our hotel, and also hope other clients will follow your advise and will come and visit as. Thank you again!!!

Plymouth, United Kingdom
Reviewed 17 March 2017 via mobile

I was the last to arrive of a business group of about 12 with another colleague at about midnight. I had a reservation made by our company travel agent. Details had been emailed to me of the booking. On arrival I was informed they only had one room between the two of us. I was not impressed. No attempt had...

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Helpful?
Thank jim e
Lucía P, General Manager at AC Hotel Iberia Las Palmas, responded to this review

Dear Jim e, Fist of all I would like to apologized for the inconvenience you suffered at our hotel. It took me a couple of days to answer your review as I wanted to find out with my team about the situation. You are totally right, the Reception behavior in this situation was unacceptable. Actually the hotel was almost full...

Greater London, United Kingdom
Reviewed 9 March 2017

16 sided, phallic hotel that is centrally located for the port or the beach on the other side of the isthmus. Swimming pool on the top, not heated and a panoramic bar/restaurant gives the business traveller what they need.

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Helpful?
Thank MelH64
Nordby, Denmark
Reviewed 8 March 2017

This hotel is very much a business hotel. But if you like to visit the old town and narrow streets it is starting only 5 minuttes away. Rooms are big with enough space for two and their bagage. Food is okay. But not an experience. Nice fittness area with instructor Nice swimming pool area with a great view over the...

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Helpful?
1Thank GwBasse
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear GwBasse, Thank you very much for your comments at Tripadvisor, we are happy to know that you enjoyed the hotel and the city. We will be pleaset to see you again in our hotel in a near future.

Reviewed 25 February 2017

We enjoyed a suite here which was excellent.We had two balconies overlooking the seafront and the port, which allowed us to watch the cruise liners coming in and out.The beds and linen were of good quality and very comfortable.The staff were helpful and spoke English.

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Helpful?
Thank Patricia C
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Patricia, Thank you very much for your nice words, my personnel will be happy to get your compliments. First of all, thank you for choosing our hotel for your stay at Las Palmas and we hope that you will count on us in the future again.

London, England, United Kingdom
Reviewed 18 February 2017

It's a nice hotel if you're travelling for business purposes. Beach is far although the rooms have nice views overlooking the ocean. Staff are friendly and helpful especially Musa (I think her name is). She made my stay very memorable. Always smiling and ready to help! Good breakfast: toast, fruits, cereal, juices, the usual. Not many options for lunch and...

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Helpful?
Thank Rupa P
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Rupa P, Thanks to you for your kind words and compliments to our hotel and personnel. I am sorry about the Tea and pizza issue, it is hard sometimes throw the phone understand and gets exactly what our clients wants. I am sorry, I will work with the room service staff over this matter. Thank you again for your...

Guardamar del Segura, Spain
Reviewed 17 February 2017

The rooms are excellent, the food very good and with an always smiling crew! And the location is superb ! It is very close to the bus stations and very close to Tirana a 2 km shopping street,with a great variety of restaurants.

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Helpful?
Thank helbue
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Dear Helbue, Thank you very much for the nice words regarding my personnel, they will be very happy to gets your compliments from you. We all hope to see you again very soon.

London, United Kingdom
Reviewed 16 February 2017 via mobile

We stayed at the AC hotel for 3 nights and 4 days. As you walk into the reception, you are welcomed by friendly, bilingual and a stylish restaurant area. The restaurant menu is really nice and I believe the prices are justified (we initial thought the prices were steep but expected at the hotel but the portions and flavours made...

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Helpful?
1Thank NatalieOdika
Lucía P, Director General at AC Hotel Iberia Las Palmas, responded to this review

Thank you very much NatalieOdika!!! We are happy to know that you had a good time at the hotel and at Las Palmas city. Thank you for your time in writing this review for us, it is a great gift.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about AC Hotel Iberia Las Palmas

Address: Avenida Alcalde Jose Ramirez Bethencourt 8, 35003 Las Palmas de Gran Canaria, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range: $105 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Iberia Las Palmas 4*
Number of rooms: 297
Reservation Options:
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Also Known As:
Tryp Iberia Hotel Las Palmas De Gran Canaria
Tryp Hotel Iberia
Sol Melia Iberia
AC Hotel Iberia Las Palmas Gran Canaria/Las Palmas De Gran Canaria
Hotel Style:
#3 On the Beach Hotel in Las Palmas de Gran Canaria
#4 Business Hotel in Las Palmas de Gran Canaria
#4 Luxury Hotel in Las Palmas de Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Iberia Las Palmas staff and other travellers.
16 questions
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Questions? Get answers from AC Hotel Iberia Las Palmas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view”
James_007764, 24 Mar 2017 | Read review
“On the Harbour side”
GwBasse, 8 Mar 2017 | Read review
“Higher floors with Ocean View”
RupaP_13, 17 Feb 2017 | Read review
“The Higher the room, the better the view, i.e 10th floor and above”
sak30, 30 Jan 2017 | Read review
“Be sure to check bathroom...avoid floor below the gym!”
Ogram1, 30 Jan 2017 | Read review
5 of 5