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Arrecife Gran Hotel

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Arrecife Gran Hotel
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1,623 Reviews from our TripAdvisor Community

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Showing 956: English reviews
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Lanzarote, Spain
Reviewed yesterday NEW

When will the waiting staff get proper training as they spoil the evening , we had to wait ages for drinks , no wine bucket /jacket and the bills were incorrect or you got the bill before you got the drinks that you'd ordered .Please sort this out as it has definitely put us off returning as this happens every...

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Helpful?
Thank sueedwards2306
Reviewed 2 days ago NEWvia mobile

Arrived at reception and was amidiatly asked to upgrade to "privileged" which we declined. As we were early the room wasn't ready so we left our bags and went for a walk, there is graffiti everywhere the decking at the back of the hotel is missing boards and had holes everywhere. When we came back to get our bags and...

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Thank sallyrag1
London, United Kingdom
Reviewed 2 days ago NEW

Lovely hotel, breakfast amazing, suites great. .nwarbrhe beach, and not far from local amenities. Only downside was not being able to use the sauna etc without paying extra. Great overall and definitely worth the 5* tag.

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Helpful?
Thank lewiswmg
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear lewiswmg, Thank you for taking the time to write a review about Arrecife Gran Hotel & Spa*****. We are glad you enjoyed your stay and that everything met your expectations. We hope to see you again soon in our hotel. Kind regards,

Blackpool, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here as a couple in March. We got a lovely reception on arrival. Our room was beautiful and very spacious and we were upgraded to a suite which was a pleasant surprise. If you want a sunbathing/pool holiday then this is probably not the place. The pool is indoors and there are very few beds on the balcony...

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Helpful?
Thank poppett72
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear poppett72, Thank you for taking the time to write a review about Arrecife Gran Hotel & Spa*****. We are glad to hear you had a pleasant experience with us and that you liked the special room we assigned to you. The temperature of our indoor pool is constantly at about 29C to make sure you can enjoy a warm...

Billericay, United Kingdom
Reviewed 5 days ago NEWvia mobile

My wife and I recently enjoyed a long weekend stay at Arrecife Gran Hotel. Our room was spacious and comfortable and cleaned to a good standard on a daily basis. We found all staff to be professional, friendly and very helpful. The buffet breakfast was excellent and had a huge range of food and drink options. The only minor criticism...

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Helpful?
Thank Simon_Muss
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Simon_muss, Thank you for taking the time to write a review about Arrecife Gran Hotel & Spa*****. We are happy to hear you enjoyed your stay and had a pleasant experience with us. Our staff always makes its best to make your holidays unforgattable. Our buffet restaurant offers continental breakfast with an extensive variety of products, which includes a...

Bulkington, United Kingdom
Reviewed 5 days ago NEW

We recently returned from a very enjoyable stay at the Arrecife Gran. It is well worth paying for a sea view, as the views from the bedrooms are fabulous. The suites themselves are very spacious, well equipped and very clean. The service we received from all the staff was excellent. An example was when we returned to our room early...

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Helpful?
Thank nuneatonjohn2017
ArrecifeGranHotel, RRPP at Arrecife Gran Hotel, responded to this review

Dear Nuneatonjohn2017 Thank you very much for your kind review. It is really nice to see all that you write about our service and staff. All our staff is good prepared to work hard and give you the best service, and as you mentioned before, They fix and repare everything very quick and We always try to improve our services...

Brussels, Belgium
Reviewed 5 days ago NEW

I just want to say that the staff is super helpful and happy! Especially Andrada who helped me a lot with their car rental service! I will come back and stay there next time. They seem to have a great view on the island.

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Helpful?
Thank MonkeyDrew
ArrecifeGranHotel, RRPP at Arrecife Gran Hotel, responded to this review

Dear MonkeyDrew Thank you so much for your kind review and to have chosen Arrecife Gran Hotel & Spa***** for your holidays. We are glad to know you are thinking to come back, It would be a pleasure for us to welcome you back and make your holidays as good as you deserve. All our staff work very hard to...

Colsterworth, United Kingdom
Reviewed 6 days ago NEW

My husband and I stayed for a week in a suite. When we arrived on the Sunday, we were told that the previous guest was ill and could not vacate, so they offered us an alternative room for the night, as compensation we were given a meal in the top floor restaurant. The room offered was still good (although not...

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Helpful?
Thank Rachael05061993
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Rachael05061993, Thank you very much for your first stay with us and for the lovely review on tripadvisor. I am thrilled to read that you had an amazing and relaxing stay with us! I appreciate your nice comments about the staff and the catering throughout the hotel from breakfast to lunch at the pool bar until dinner on the...

London
Reviewed 1 week ago NEWvia mobile

Okay so the good points: Rooms are clean and spacious. Very comfortable Breakfast has a good selection with fresh juices and omelettes etc Pool area is nice General appearance of hotel is nice The bad: Our main complaint is with the staff. Some were lovely including the pool staff and the receptionist Joshua who did his best to make us...

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3Thank esha_gupta1
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear esha_gupta1, First of all, thank you very much for choosing Arrecife Gran Hotel & Spa ***** as your holiday destination and for taking your time to share your experience with us. Good to read, that you liked your room very much. Every single room offeres a great view over the town of Arrecife, the beach Playa del Reducto and...

Reviewed 1 week ago NEWvia mobile

We arrived on 15th March... Still here On arrival we checked in and room wasn't ready for a few hours no glass of bubbly offered as it states in brouchure Our room is just below 17 floor which is very noisey at night because of the restaurant we wouldn't of noticed this if we were out and about but no...

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1Thank Tracey W
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Tracey W, First of all, thank you very much for choosing Arrecife Gran Hotel & Spa ***** as yur holiday destination and for sharing your experience with us. You did not tell us when you arrived. Officially check-in starts at 3:00pm. If you arrive before that it can be possible that your room is all ready for you. But...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arrecife Gran Hotel & Spa is the only 5 star hotel which is situated next to one of the biggest white beaches of Lanzarote.Ideal to spend an unforgettable vacation full of relaxation and tranquillity. It offers in its 17th floors 26 standard rooms, 26 rooms with sea view, 104 suites with sea view an 4 Imperial Suites on the 16th floor with extensive sea views. Fantastic and spacious rooms with excellent views over the sea and the beach, El Reducto beach.All rooms are equipped with the following: •Internet connection/ WIFI•Satellite television•Bureau •Mini bar•Safe deposit box•Air conditioning •Telephone in sleeping room and bathroom Attention to detail is present throughout. They combine exclusive decoration, sophisticated amenities and an excellent service. ... more   less 

Additional Information about Arrecife Gran Hotel

Address: Parque Islas Canarias | Arrecife de Lanzarote, 35500 Arrecife, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Arrecife
Price Range: $139 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arrecife Gran Hotel 5*
Number of rooms: 160
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Arrecife Gran Hotel staff and other travellers.
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Questions? Get answers from Arrecife Gran Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying extra for the suite!”
 of 5 bubbles lewiswmg, 25 Mar 2017 | Read review
“It is worth paying for a sea view.”
 of 5 bubbles nuneatonjohn2017, 22 Mar 2017 | Read review
“Room in 5th floor sea view.”
 of 5 bubbles debrich372017, 19 Mar 2017 | Read review
“Check if it is Carnival time when you travel !”
 of 5 bubbles terryk894, 14 Mar 2017 | Read review
“Always request a sea view”
 of 5 bubbles tarniac2013, 13 Mar 2017 | Read review
5 of 5