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Aparthotel Tropical

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79 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Reviewed 3 weeks ago

Our room was not in a shape you normally will expect for even a older hotel. Cleaning and maintenance was poor: Cockroach, doors that can't be closed, lamps falling out of the wall, bathroom flooded by leaking water system.

Thank Wirring
Guildford, United Kingdom
Reviewed 4 weeks ago

The hotel was sold to us with a pool, breakfast and comfortable room. Upon our arrival (when we finally found the non existent entrance!) we were greeted by a miserable man on reception who obviously had better places he would like to be. He did not speak a word of English and demanded our confirmation and passports abruptly. We provided...

Thank olivia376
Tau, Norway
Reviewed 23 January 2017

Cheap aparthotel, booked through Norwegian tour operator Ving. Very central location, most rooms have a view to the plaza. Due to loud music from a restaurant nearby, you cannot expect to sleep before 00:10 any night. Entrance through Park Plaza Apartments. There is a restaurant , which I did not use. The cooking facilities and equipment in the apartment could...

Thank sigmundm
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. We take note of your comments that help us continue our improvement process. We hope to see you soon Yours sincerely,

Varna, Bulgaria
Reviewed 15 December 2016

We were there in june 2016 for a week. Got the very last room i believe as it was on last floor at the very end. Wifi was only reachable while on the bed or near the door. On arrival I`ve asked for a balcony room as I have had requested one when booking but I did not got one....

Thank bibito
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Thank you for submitting your opinions. We are glad that your stay has resulted of your pleasure except for the details you comment on. We are implementing a new WiFi system that will improve the coverage considerably. On your next visit, say that you want a balcony and we will do everything possible to fulfill your request. Yours sincerely,

Reviewed 29 September 2016

On arrival the reception staff were arrogant ignorant and rude. They did not speak more than 3 words to us in the whole of our 2 week stay. To get to our room we had to walk through a very dark disused old reception area and several dark corridors. The rooms are very dated and desperately need updating. It's impossible...

2Thank Karen R
Qmanagerservice, Director de Relaciones Públicas at Aparthotel Tropical, responded to this review

Dear Customer We are very sorry that your stay has not been satisfactory. We take note of your comments to continue our improvement process.

Reviewed 8 August 2016

For a three star hotel, the food/service/location was excellent. The rooms are spacious and immaculate, very basic but well priced even so. There is a wonderful balcony with table and chairs overlooking the square, beds are fairly comfortable and small kitchen area with everything you need. Bathroom is absolutely fine, fairly powerful shower and large sink/mirror area. Rooms are cleaned...

Thank Christy R
Bellshill, United Kingdom
Reviewed 28 July 2016

Service all round was good from reception to the maids. The room was basic and comfortable and fulfilled our needs. The location we felt was very good and amenities plentiful. Rooftop pool was very handy with great views. We were at this hotel in May and have booked again for September! Ps fresh towels every day with a smile and...

Thank george19632015
Manchester, United Kingdom
Reviewed 26 July 2016

the room small window no balcony absulote terrible place never bother with reviews but this time av to remark on lack of things there lift broke down so couldn't walk down steps with my false knee very dated place ni air con no fan couldn't close window it got to hot and 4 bars under it with very loud music...

3Thank sandyles-13
Glasgow, United Kingdom
Reviewed 12 July 2016

Room was fine although had to ask for clean towels a few times. They advertise your able to keep your room for a late checkout, they were overbooked when we were there . We received a room on last day for a shower with no electricity so had to shower in the dark ! The hotel advertises to meet dietary...

Thank paulineg00dall
Oswestry, United Kingdom
Reviewed 27 June 2016 via mobile

We stayed here in June for a week it was very clean the food was varied but nice and fresh. Think we had a decent room 407 with a massive balcony overlooking the plaza. Music at pub directly below was good from 10 pm til 12 am! The staff were great all very friendly and helpful. Not much for kids...

Thank Tina J

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  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Laundry Service

Additional Information about Aparthotel Tropical

Address: Lugar Puerto Viejo 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $33 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Tropical 3*
Number of rooms: 39
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Also Known As:
Tropical Hotel Puerto De La Cruz
Aparthotel Tropical Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Tropical staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms noisy”
 of 5 bubbles olivia376, 24 Feb 2017 | Read review
“no balcony, weak wifi on last floor,awesome location”
 of 5 bubbles bibito, 15 Dec 2016 | Read review
“Avoid any room in the 30 & 39s. Rooms at the front are quieter”
 of 5 bubbles karenrG5879QX, 29 Sep 2016 | Read review
“209 was our room - overlook busy square and very spacious!”
 of 5 bubbles 625christyr, 8 Aug 2016 | Read review
“isn't anything good about it”
 of 5 bubbles sandyles-13, 26 Jul 2016 | Read review
5 of 5