We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sol Costa Atlantis

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sol Costa Atlantis
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,456 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 427: English reviews
Harrogate, United Kingdom
Level Contributor
113 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed yesterday NEW via mobile

I Stayed here with my mother from November 25th to December 3rd 2016 as i write this we are still staying here and fly home tomorrow.Sol Costa Atlantis is a Very Good Hotel.Its worth at least four out of five but there are a few small negatives so it doesnt attract 5 out of 5.The Good bits are friendly staff,lovely... More 

Helpful?
Thank big_rog1
London, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

We spent 7 nights in this Hotel and we had a really great time. The staff is really friendly and try his best to make your stay special. Receptionists Luisa & Gloria have been especially lovely giving us some tips for our trips in the island. As we were traveling to celebrate our engagement, Luisa event upgraded our room on... More 

Helpful?
Thank JaviLondon
Vancouver
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago NEW

The hotel is well located near a small beach and by the seafront promenade to the old part of town. The room was a reasonable size with a balcony overlooking the sea. The beds were comfortable and the bathroom clean and well maintained. There was a safe but no fridge which would have been nice to keep drinks or snacks... More 

Helpful?
Thank Zedtraveller
Nottinghamshire, United Kingdom
1 review
Reviewed 1 week ago NEW

Rooms good and sea views amazing. We found breakfast and evening meal not a good experience,staff seemed very hassled and head waiter telling staff off in front of guests ; food average . Had problems with room ,we were moved to another room very good at dealing with problem.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank dorothyjanets
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer Dorothyjanets, Thank you for taking some of your time to leave us a comment. Please accept my most sincere apologies for the inconveniences during your stay. Your comments, not only allow us to improve day by day, but also will help us to serve you better in the future, and thus to meet your expectations. We would not... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW via mobile

The staff are nice enough though not particularly attentive. The room smelt of drains for the whole week which was at times really nauseous. What you get once you never get again. The toiletries are not refilled and you only get one rather small bottle of water when you arrive. There's no mini bar or decent cable T.V.. The view... More 

Helpful?
Thank liam g
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer Liam g, Thank you for choosing Sol Costa Atlantis Hotel for your holidays, and thank you for your comment, which helps us to keep working everyday giving our best, to meet our customers’ expectations and yours. Please accept my most sincere apologies for what happened. I am saying goodbye in hopes that you will be back to trusting... More 

Level Contributor
3 reviews
Reviewed 1 week ago

The hotel is well located opposite a small beach and in the town. Clean, well-presented, and the room service is excellent. The pool is lovely and not to over-crowded (in October). Bar is open as long as you want and the food isn't bad for an all-inclusive. The only problem is that, if the weather isn't great, there really isn't... More 

Helpful?
Thank Sophie B
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Sophie B, I would like to thank you for choosing Sol Costa Atlantis to enjoy your holidays in Puerto de la Cruz. By reading your comment we are happy to know that you have enjoyed our services and attentions. We hope that you will visit us again in the future and take care of you with all our professionality.... More 

Dorset, United Kingdom
1 review
Reviewed 1 week ago

Hotel facing onto the seafront. Our bedroom was chosen on the 5th floor. Generous sized room at the back of the hotel looking out onto other blocks, clean and well serviced.( our room by Erika)Shame not to have a kettle etc. in the room. Food, good variety, but occasionally had to wait for refills. Evening entertainment was not bad. Staff... More 

Helpful?
Thank martincridland
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Martincridland, It is a pleasure for the Sol Costa Atlantis team to read that we have met your expectations. Comments like yours are what give us enough energy to keep working hard, so that customers such as yourself will leave with a good memory from Sol Costa Atlantis. Please do not hesitate to contact us prior to your next... More 

Glasgow, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Stayed from 2-9th November and it was my first time visiting Tenerife. Staff at reception were always very warm, attentive and helpful, and spoke a number of different languages that I noticed - English, Spanish, German, which is obviously really helpful for travellers. I found our room, and the hotel in general. to be very clean and well appointed. Room... More 

Helpful?
Thank Shamilton85
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Shamilton85, Thank you for leaving us such a detailed comment on your stay at the Sol Costa Atlantis Hotel. We are happy to know that we have met your expectations. It is a pleasure to see that you highlight some of the departments, so your congratulations will be transmitted to the heads of each department. We hope to see... More 

Rotherham, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Hotel have been good to us. Reserving wheelchair places at meal times, they even opened the breakfast area at 7am for those whose were on dialysis at 8. Rooms clean an tidy. One side sea view and no sun, the other sun but a little road noise. Staff have been great. Only downside that in my opinion takes it down... More 

Helpful?
Thank Westbyraven
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear customer, Thank you for leaving us your constructive comment related to the quality of our dinner. I shall inform you that we are currently working with 3 themed days, nevertheless, I will transmit your comment to the head chef so that we manage to meet your expectations in your next stay. It is a pleasure to see that you... More 

Basingstoke, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We stay at half term (myself with my husband and 5 year old daughter). We went for sunshine and to relax by the pool. The room was clean and tidy. The decor looked like it could do with an update and was...cosy for 3 people. The weather wasn't great, in our 7 day break, we had two sunny days with... More 

Helpful?
2 Thank Southernukfamily
SolCostaAtlantis, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Southernukfamily, Thank you for leaving us such a detailed comment on your stay at the Sol Costa Atlantis Hotel. We are happy to know that we have met your expectations. It is a pleasure to see that you highlight some of the departments, so your congratulations will be transmitted to the heads of each department. We hope to see... More 

1,059 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (685)
Viewed
View from Room (96)
Viewed
Hotel & Grounds (108)
Viewed
Pool/Beach Area (39)
Viewed
Room/Suite (90)
Viewed
Dining (43)
Viewed
Bathroom (33)
Viewed
Family/Play Areas (5)
Viewed
0:22
Videos (1)
Viewed
Other (270)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (340)
Viewed
Amenities (42)
Viewed
Double Standard Room with Mountain Vew (38)
Viewed
Double Standard Room with Ocean View (41)
Viewed
Excellence Room (43)
Viewed
Pool (13)
Viewed
Dining (56)
Viewed
The Hotel (65)
Viewed
Triple Room with Ocean View (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
View from Room (1)
Viewed
Dining (4)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
0.8 km away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,384 reviews
0.7 km away
4Dreams Hotel
4Dreams Hotel
#13 of 80 in Puerto de la Cruz
271 reviews
0.1 km away
H10 Tenerife Playa
H10 Tenerife Playa
#9 of 80 in Puerto de la Cruz
1,474 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Hotel Puerto Palace
Hotel Puerto Palace
#8 of 80 in Puerto de la Cruz
714 reviews
0.3 km away
Catalonia Las Vegas
Catalonia Las Vegas
#14 of 80 in Puerto de la Cruz
1,467 reviews
36.9 km away
Gran Melia Palacio de Isora Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Hotel Sol Costa Atlantis is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martianez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box (With charge) and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the In & Out bar with evening entertainment and chill out terrace.The mini club for our little guests (Summer) and the private parking (With charge) complete the offer.All your events find a special place in the Hotel Sol Costa Atlantis.Conference, conventions, incentive or meeting - there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is "crowned" by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa (With charge) you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more   less 

Additional Information about Sol Costa Atlantis

Address: Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $124 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Costa Atlantis 4*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cancelon, HotelTravel.com, Travelocity, Odigeo, Expedia and Priceline so you can book your Sol Costa Atlantis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Sol Costa Atlantis Puerto De La Cruz, Tenerife
Hotel Style:
#2 Top resorts Hotel in Puerto de la Cruz
#3 On the Beach Hotel in Puerto de la Cruz
#3 Spa Hotel in Puerto de la Cruz
#10 Luxury Hotel in Puerto de la Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sol Costa Atlantis staff and other travellers.
75 questions
Ask a question

See all questions (75)

Questions? Get answers from Sol Costa Atlantis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it worth to request a room with ocean views”
 of 5 bubbles JaviLondon, 30 Nov 2016 | Read review
“Sean view a must”
 of 5 bubbles dorothyjanets, 26 Nov 2016 | Read review
“Request a sea-view room.”
 of 5 bubbles sophiebV4171JQ, 21 Nov 2016 | Read review
“Rooms with a sea view are best.”
 of 5 bubbles martincridland, 21 Nov 2016 | Read review
“Sea Views are nice but Standard rooms are quieter.”
 of 5 bubbles Shamilton85, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay