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Sol Costa Atlantis

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Traveller (1212)
Room & Suite (508)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the Lago Martianez. The 290 rooms with sea, town or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, free WIFI, rental safe and a furnished balcony or terrace. Outside facilities include a swimming-pool with sun deck and a seperate children's pool. There is a buffet restaurant with a terrace, pool bar and the In & Out bar with evening entertainment and chill out terrace. Furthermore the hotel houses a Spa under a glass dome on the top floor, offering panoramic views and a variety of thermal facilites, massages, health and beauty treatments, vip area and gym. There are 6 function rooms available, one of them with access to a terrace. All function rooms have natural daylight and a total capacity for up to 500 persons.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
95Great for walkers
Grade: 95 out of 100
84Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
2,355Reviews
1,653Photos
167Q+A
100Room tips
Traveller rating
  • 717
  • 1,029
  • 402
  • 127
  • 83
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Popular mentions
After reading several reviews of this Hotel we were filled with trepidation, however all proved well apart from the breakfast, which was extensive but if you like your hot breakfast to be hot.....oops. Other than the fresh cooked omelettes and fried eggs the hot food was at best
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Hotel's Favourite
After a stressful start to this special holiday (celebrating our 40th Wedding Anniversary in Puerto De la Cruz, where we met) we had a meeting with Laura Alvarez one of the managers at this lovely hotel. She turned our nightmare into a dream holiday! We were given a wonderful
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Response from SamuelVillamil, Director de Relaciones Públicas at Sol Costa Atlantis
Responded 2 weeks ago
Dear Clara, Thank you very much for such a good review that you have left about your last holidays in Tenerife in Sol Costa Atlantis. We cannot be more glad to read that our staff were able to make of your holidays an special tryp to the endless spring insland. We all wish you a nice Winter time close to your loved ones and look forward to hearing from you soon. Yours sincerely, Samuel Villamil
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Comfortable room with lovely bathroom. Not the greatest view if your not sea view rooms. Food was decent, booked half board but didn't make breakfast once. Dinner was nice lots of choice. Waiting staff are friendly and fast and I would like to give extra praise to Raquel who was
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Response from SamuelVillamil, Director de Relaciones Públicas at Sol Costa Atlantis
Responded 4 days ago
Dear guest, Thank you very much for sending us your comments through this well-known travelers website. We are glad to read that your stay was what you expected on the very beginning. We want to have the opportunity to see you soon again with us, for wha we really keep at your entire dispossal for the future. Kind regards, Samuel Villamil,
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good hotel marred by,lukewarm food, noisy public areas, very noisy dining room, no tablecloths, chairs scraping on floor, cold plates,stained sear pads,,dress code low standard, phones everywhere in dining room. no english channels on tv in rooms
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Review collected in partnership with Jet2holidays
Response from SamuelVillamil, Director de Relaciones Públicas at Sol Costa Atlantis
Responded 4 days ago
Dear guest, Thank you for taking your valuable time in sharing your comments through this well-known travelers website. We are sorry for not bein able to reach your expectations for the reasons you mentioned above. Let us to confirm that your comments are seriously taken into consideration for the future, and would like to have another oportunity for providing you the experience you were looking for. Yours sincerely, Samuel Villamil
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+3
I stayed at the Sol Costa Atlantis Hotel. My experience was 5 Star. The hotel was very clean and had just been refurbished. The staff were really helpfull and very approachable. The food was absolutely delicious wit a wide choice of international cuisine. I will definately be
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Response from SamuelVillamil, Director de Relaciones Públicas at Sol Costa Atlantis
Responded 6 days ago
Dear Karlitto, Thank you very much for sending us your comments about your recent stay in Sol Costa Atlantis. We all are very glad to read that your stay was in overall good and pleasant. We really expect to hear from you so soon. Your sincerely, Samuel Villamil
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Feuchtigkeit an den Wänden im 13. Stockwerk (Panoramasuite)
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Professional photo exclusively commissioned by TripAdvisorSol Costa Atlantis
Terrace in the Triple Room with Ocean View at the Sol Costa Atlantis
Professional photo exclusively commissioned by TripAdvisorSol Costa Atlantis
Bedroom in the Triple Room with Ocean View at the Sol Costa Atlantis
Professional photo exclusively commissioned by TripAdvisorSol Costa Atlantis
Bedroom in the Excellence Room at the Sol Costa Atlantis
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123456102
I think the Sol tiede rooms may be on the left hand side of the hotel when facing the entrance. The Sol rooms will just look over the street and may be on a lower floor. The front of the hotel doesn't seem to get much sun as it rises over the sea. Sea views are great but much more expensive for a week stay.
1 vote
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Just call a cab
0 votes
Dear Laura S, First of all thank you so much for your question. Let me inform you that Tenerife is an island quite amazing since you could enjoy about the natural and savage north and with the tipical turistic zone in the south. The whole year has a good weather in terms of temperature. We can offer you a bed and breakfast board or a half board where you could find a variety of pastas, rices, salads, showcooking, breads, sausages and pastries. You could contact with our hotel if you could need further information and to arrange a special package for the special celebration. Sincerly, Guest Experience Team
0 votes
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12345634
"Upgrade to xtra room ocean view"
"The pillows are very hard."
"Check your room type when booking... "
"No basic amenities in bathroom, rating and of 4 star not justifiable. "
"Chose the seaview rooms"
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12345620
PRICE RANGE
US$41 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beatriz atlantis hotel puerto de la cruzbeatriz atlantis and spa hotel
FORMERLY KNOWN AS
Beatriz Atlantis & Spa Hotel
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
290
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