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Hotel Best Semiramis

Traveller (980)
Room & Suite (279)
Pool & Beach (96)

About

Location
Cleanliness
Service
Value
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
42Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Norte Los Rodeos Airport21 km
Sur Reina Sofia Airport41 km
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1,505Reviews
1,010Photos
122Q+A
100Room tips
Traveller rating
  • 357
  • 548
  • 372
  • 132
  • 97
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Popular mentions
This hotel is not a 5 star but it is a very good hotel with decent size rooms which are properly maintained. Now this is also a hotel which if you are a foodie I would suggest you stay here and eat elsewhere or plan to take the breakfast plan only. It truly needs someone to take
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Very friendly staff, clean rooms( cleaned every day), very comfy beds (we had two double beds stuck together). Beautiful stunning views all around and from the balcony.We tried food in the hotel only one evening and it was nice but i would like to see a better choice of meats on
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Response from Director_Semiramis, Manager at Hotel Best Semiramis
Responded 3 days ago
Dear Rhynoa W, Thank you for sharing your positive opinion about our Hotel Best Semiramis and for the good comments about our friendly staff, the clean rooms (cleaned every day), the comfortable beds and the wonderful views from the balcony. We´ll also take your suggestions into account in order to improve our services as soon as possible. We´ll be pleased to welcome you again in the future. Kind regards, Hotel Manager
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We had a nice Superior room on the 14th floor. The view is on the sea - with a road inbetween - and not a single ship of any kind goes by but you do hear the constant noise of the waves crashing against the rocks which we didnt mind. This is a rather outdated just about 3-4
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Response from HotelesBest, Gerente at Hotel Best Semiramis
Responded 5 days ago
Dear Luciano P, Thank you for your feedback and for your nice words about your room and the views to the ocean. On the other hand, we are sorry for not having fulfilled your expectations. Our main objective is the highest satisfaction of our guests and we take our guests comments into account to make sure our services improve each day more and more. We hope that on your next visit you will appreciate the improvements made. Once again, we apologize for not having met your expectations regarding our gastronomy and we hope to have the chance to see you again soon. Yours sincerely, Hotel Manager
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Hotel has spectacular views from bedrooms ,dining room and bar areas . Loved the area . Was surprised that there was so much around the hotel . Pleasant walk downhill into centre of Puerto and we did walk back up and we’re 70 ! Some areas in the hotel a little tired ,but our
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Response from Director_Semiramis, Manager at Hotel Best Semiramis
Responded 1 week ago
Dear LornaAIreland, We are sorry for not having fulfilled all of your expectations. Our main objective is the highest satisfaction of our guests and we seriously take our guests comments into account. Thank you very much for the good comments about the spectacular views, the good location of the Hotel, the generous size of the room, the good tv, the excellente reception staff, etc... and we hope that in your next visit you are able to check the changes that have been made. Sorry for the inconvenience suffered. Yours sincerely, Hotel Manager
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Room was excellent, with great views and very good amenities - mini fridge and free room safe were much appreciated. BUT, this was offset by poor food and insufficient elevators to handle all the guests. The food is mostly third rate, with much of it being unidentifiable
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Response from Director_Semiramis, Manager at Hotel Best Semiramis
Responded 1 week ago
Dear JuergenJuergen10, Thank you for your feedback. We are sorry for not having met your expectations and for any inconvenience you might have experienced during your stay. We truly regret the wrong impression that has been made about our Hotel so we would have liked to be able to personally comment all of your inconvenience during your stay in order to improve your experience. Kind regards, Hotel Manager
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12345656
It would be cheaper to hire a car but we knew a family who paid over 80 pounds sterling , for a single journey and arranged with a holiday rep a lift on the coach return for a good tip to the coach driver
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Is this hotel suitable for children? Does it have a kids club?
As somebody has already said, a lot of Spanish guests do take their children. I think that the hotel has a club of some sort for children The thing to remember is that it's somewhat out of town.
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Is this hotel suitable for children? Does it have a kids club?
Hi, not really for children, but the pool is a good size and there are good facilities down in the town - 20 minute walk
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Do any of the rooms get the sun on the balcony?
Nothing of any substance, the hotel balconies face North.
1 vote
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Hi yes pool towels are provide ask at reception pay 10 euro which is refunded when towels are returned have a great trip
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12345625
"Food is on 15th floor. Therefore floors 13 and 14 are best to avoid long elevator waits."
"Fourth floor was fine."
"Rooms on the higher floor are better for view and less road noise"
"All rooms are facing the sea but the higher the better!"
"take the sea-view room (not sea-side rooms). The higher the better."
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12345620
PRICE RANGE
US$76 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best semiramis hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
298
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