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TRYP Puerto de la Cruz

Melia.comUS$53*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$65*
US$53*
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US$56*
US$56*
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TRYP Puerto de la Cruz
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498 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Wakefield, United Kingdom
Reviewed 3 weeks ago via mobile

We have stayed in many Melia hotels this one was far from the standard that we expected. Was very disappointed the hotel is very tired. Was meant to have an upgrade for a birthday voucher I had which was pre arranged when I called Melia but this never happened

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Helpful?
Thank Kath W
AtlantisyPuertoPlaya, Guest Experience Manager at TRYP Puerto de la Cruz, responded to this review

Dear Kath W, Thank you for sharing your feedback in regards to your recent experience at Tryp Puerto de la Cruz. I am very sorry to hear that we did not meet all your expectations. If you consider it appropriate, we would ask you for a direct contact number or email to solve your incident. Nevertheless, I am under your...

Barcelona
Reviewed 4 weeks ago via mobile

We stayed 5 nights and we would repeat the experience. Close to Loro Parque, beach and 15 minutes by walk to city centre. Our room was a little basic but always rise and shine for the lovely room service provided. Breakfast is a must. Staff was always re stocking all food. You can find several meal options: spanish, english breakfast,...

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Helpful?
Thank siamo_noi_01
AtlantisyPuertoPlaya, Guest Experience Manager at TRYP Puerto de la Cruz, responded to this review

Dear siamo_noi_01, Thank you for choosing Tryp Puerto de la Cruz for your stay in Tenerife. We really appreciate the time spent for sharing your experience with other travellers. It is a pleasure for us to know that you have enjoyed your stay and will take a great experience back home. We will transmit you comment to all our staff....

Reviewed 12 April 2017 via mobile

Stayed 3 nights, sea view, half board in mid December, we booked direct with the hotel and duly printed off our paperwork. On arrival the receptionist was adamant we hadn't booked a sea view room and it was only when we insisted and showed her our paperwork did she very begrudgingly give us our sea view room. Wonder how often...

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Helpful?
Thank Larry690
Menai Bridge, United Kingdom
Reviewed 6 April 2017

We arrived at 10pm and were told that there was some food for us (we had booked half board and did not expect anything) salad,cold meat,bread, bottle of water and fruit.The room was clean , but a little dated ,door to balcony needed painting internally and externally,1 socket for the whole room and one in the bathroom a little bit...

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Helpful?
Thank gtcharker
Tehran, Iran
Reviewed 28 March 2017

Despite of great location,because of behaviour of some of personel, we feel not good in hotel and we are not comfotsble in hotel. Every things shall pay seperately even safe box !! I am staying in hotels of melia group in madrid and in comparison with that, this is not satisfactory for me

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 324shahramm
Sheffield, United Kingdom
Reviewed 17 March 2017 via mobile

Hotel Puerto playa was an excellent base to explore Puerto Cruz a very good location room was comfortable and air conditioned ,breakfast buffet was good and always plenty of choice.The hotel and staff provided a memorable stay no reservations about recommending this hotel

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1Thank Ian G
Sheffield, United Kingdom
Reviewed 17 March 2017

Having stayed in another Sol hotel in Puerto last year we decided to try the Sol Puerto Playa. Reviews read before travelling were contradictory so we were unsure about what to expect. Our room on the 4th floor was basic but clean, bright and airy with all of the furnishings necessary for a comfortable stay. The beds were firm, but...

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Helpful?
Thank Pudlet60
Aylesbury, United Kingdom
Reviewed 6 March 2017

On reading several reviews I really wondered if we had booked the right hotel. So was a little concerned when we first arrived. On arriving we went to the reception desk and were welcomed with a smile and they were really helpful. Our room was a good size facing the road. The room did look like it needed a bit...

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Helpful?
Thank C4633UJjanb
AtlantisyPuertoPlaya, Guest Experience Manager at TRYP Puerto de la Cruz, responded to this review

Dear C4633UJjanb, Thank you for sharing your experience with future guests. It is a pleasure for us to know that you enjoyed your stay at our hotel. Comments like yours encourage our staff to keep working with attention to details. We also want you to know that we are progressively doing maintenance work at all our rooms to improve your...

United Kingdom
Reviewed 27 February 2017

We had read all the reviews so knew what to expect but there were still a few surprises. As Fawlty would say 'The sea view is over there between the football pitch and the sky !' A couple of games went on under floodlights till after 10.30pm. The old wooden door and window to the balcony were very insecure. There...

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Helpful?
1Thank Judike2
Bishops Stortford, United Kingdom
Reviewed 18 February 2017

Massive room. Extremely clean. Daily room service with attention to detail. Even a Red Rose and poem on Valentines Day. They thought of everything. We felt very much looked after. Staff were so lovely and spoke every language and nothing was any trouble for them. We had a fantastic view and wrap round balcony. Yes there's a football pitch before...

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Helpful?
Thank Bindigirl7
AtlantisyPuertoPlaya, Guesr Experience Manager at TRYP Puerto de la Cruz, responded to this review

Dear Bindigirl7 We really appreciate your feedback on our hotel. It is a pleasure to know we fulfilled all your expectations. We will transmit all your comments to our departments which will help us to keep working everyday to maintain our quality of service. We hope to have you back soon so you can enjoy our sea view again! Kind...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
This property is 2 minutes walk from the beach. The hotel TRYP Puerto de la Cruz is set at the heart of the tourist resort of Puerto de la Cruz, in the north of Tenerife. Set overlooking the sea, you can enjoy excellent views from the hotel. Stroll down to the Playa Jardin beach from this hotel, cool off in the Atlantic and relax on the volcanic sands. TRYP Puerto de la Cruz Hotel is equipped with a sun terrace and outdoor swimming-pool set in a beautiful garden. Take a walk from here to the Plaza del Charco and the small, fishing harbour of Puerto de la Cruz, popular destinations in Tenerife. Loro Parque is only 1km away from the hotel. ... more   less 

Additional Information about TRYP Puerto de la Cruz

Address: Jose del Campo Llarena, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $71 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TRYP Puerto de la Cruz 4*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Prodigios Interactivos SA, Hotels.com, Hotwire, Booking.com, Expedia, TripOnline SA, Cancelon, Cheap Tickets, HotelQuickly and Hotel.de so you can book your TRYP Puerto de la Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sol Puerto Playa
TRYP Puerto De La Cruz Tenerife
Hotel Style:
#11 On the Beach Hotel in Puerto de la Cruz
#21 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from TRYP Puerto de la Cruz staff and other travellers.
14 questions
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Questions? Get answers from TRYP Puerto de la Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose sea view if you like footy ! Ask if room has been re-furbished.”
  • A late match, great view.
  • View away from town.
  • View towards town.
Judike2, 26 Feb 2017 | Read review
“Not a noisy place at all but sea view is best and corner rooms have bigger balconies. All rooms a big.”
Bindigirl7, 17 Feb 2017 | Read review
“Don't go here”
Chelseza, 7 Jan 2017 | Read review
“We were looking over football pitch but the noise was not unbearable was very orderly”
rosieposie2705, 6 Jan 2017 | Read review
“try upper floors and with sea view”
SukantaSaha, 28 Dec 2016 | Read review
5 of 5
Melia.com
US$53* /night
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Hotels.comUS$56
Hotwire.comUS$56
HotelQuicklyUS$65
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*Disclaimer
Prices are for 1 room, 2 adults
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