We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (481)
Room & Suite (334)
Pool & Beach (40)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“first floor”(31 reviews)
“mount teide”(37 reviews)
“salad”(42 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$63.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto de la Cruz hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e5395849658347dda4b72ecccdd42c22", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":241888,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32453826],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":63,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e5395849658347dda4b72ecccdd42c22","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":76,"lowestMetaPrice":63,"additionalPartner":false,"highestMetaPriceDisplay":76,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":76,"lowestMetaPrice":63,"highestMetaPriceDisplay":76,"hotelName":"Hotel El Tope","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU1Mzk1ODQ5NjU4MzQ3ZGRhNGI3MmVjY2NkZDQyYzIyIiwiQUlLIjoiNzhmYWE3MDA4NDFmNDc0MGEwM2ZiNWRhYzk3YjkxNWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$63", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32453826":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (956)
There are newer reviews for Hotel El Tope
See the most recent reviews
Filter reviews
529 results
Traveller rating
158
217
88
43
23
Traveller type
Time of year
LanguageEnglish
More languages
158
217
88
43
23
Show reviews that mention
All reviewsfirst floormount teidesaladevening entertainmentmountain viewhalf boardorchid gardenmobility problemsbuffet stylesun loungersreception staffloro parquecorner roomlarge balconyrestaurant stafffriendly hotelrelaxing holiday
FilterEnglish
Updating list...
271 - 275 of 529 reviews
Reviewed 8 February 2014

We are a couple in our late 20's and stayed at the hotel for a week. We paid about £500 for our half board stay, and felt that this was too much, we would have been happier to pay £400 and that would have been...More

7  Thank RhiH
Response from KatiPelka, Public Relations Manager at Hotel El TopeResponded 21 February 2014

Dear guests, thank you ever so much for taking the time to write the detailed review. We are very pleased to hear that you felt comfortable in your room and enjoyed your stay in our wonderful Puerto de la Cruz. Thank you for your advice...More

Reviewed 1 February 2014

If you are single do not book this hotel. The single rooms are poorly maintained . Window nets which have not seen a washing machine in a number of years. Staff who not understand what customer satisfaction actually means. 4 star hotel with 1 star...More

5  Thank Ron E
Response from KatiPelka, Public Relations Manager at Hotel El TopeResponded 7 February 2014

Dear guest, thank you very much for your review and your suggestions. We are sorry to hear of your disappointment. We will take your evaluation seriously and discuss it with the responsible Department Managers. Best wishes and kind regards from Tenerife El Tope Team

Reviewed 1 February 2014

I wrote a review when I arrived home but I see you have not printed it I can understand why the reception we received was disgusting booked superior balcony given terrace on pointing this out he started waving his arms about like a mad person...More

6  Thank maurice b
Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 7 February 2014

Dear guests, thank you for taking the time to give us your feedback. We are sorry you felt something about our reception misleading and hereby apologize for any inconvenience caused. Wishing you all the best we remain with kind regards El Tope Team

Reviewed 20 January 2014

We stayed two weeks over the Christmas/New Year period in room 323. We were here in 2005 on a B&B basis - this time half board with two gala dinners. Quick and friendly welcome from reception. Bubbly and fruit welcomed us to our room. Probaby...More

3  Thank Lanterntoo
Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 22 January 2014

Dear guests, thank you ever so much for your detailed review. We are very sorry to hear about your disappointment regarding the dinner buffet. Please be assured that we will take your evaluation seriously and discuss your critical remarks with the responsible department managers. Thank...More

Reviewed 28 December 2013

Just back from a wonderful Christmas break 13/12 - 27/12 to the Gran Hotel El Tope, Puerto del a Cruz, Tenerife, firstly and sadly not Grand any more, very tired decor, sofas in bar hall a bit tatty in places, sweeping grand staircase but very...More

3  Thank Sue-Al P
Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 31 December 2013

Dear guests, thank you very much for your detailed review. We are very pleased to hear that you have enjoyed your stay with us and were satisfied with our service and restaurant. Thank you for your kind words about the Christmas Gala! Hoping to be...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$61 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$61 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (481)
Room & Suite (334)
Pool & Beach (40)
Dining (29)
Amenities (30)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Woody W
20 April 2018|
AnswerShow all 3 answers
Response from Hoteleltope | Property representative |
Good morning, Currently, the rooms in the annex building are being refurbished. The room types are Economy/Double without balcony that are 2 floors below Reception, or Double Standard with Balcony/Terrace that are 1 floor... More
0
Votes
Google Translation
Woody W
20 April 2018|
AnswerShow all 2 answers
Response from Hoteleltope | Property representative |
Dear Woody W, Thank you for your questions. The all inclusive food, excepting lunch and snacks, is the same as for guests in Half board (buffet). In addition to that, you have a selection of local alcoholic and non-alcoholic... More
0
Votes
Google Translation
rmgreen22
8 March 2018|
AnswerShow all 3 answers
Response from Hoteleltope | Property representative |
Dear rmgreen22, The South Airport is about 90Km from our hotel. A taxi costs about about 110,00 - 120,00€. There are also public busses or the option to reserve a private transfer in advance. Please email us for further... More
0
Votes
Google Translation
Room Tips
"Rooms on the 1st floor seemed to have large balconies with sun beds"
Read review
"Pool view rooms on the 1st floor have unusually deep balconies which get full sunlight in the mornings."
Read review
"Never ask for the "standard" room, otherwise you get the wet hole room with no wifi and old..."
Read review
"Rooms are big and clean,warm and family friendly and the cleaners does amazing job of always cleaning and..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing