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04/02/2018 05/02/2018
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    Hotel El Tope

    Calle Calzada Martianez 2, 38400 Puerto de la Cruz, Tenerife, Spain
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    04/02/2018 05/02/2018
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    US$149
    US$141
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    Traveller (473)
    Room & Suite (299)
    Pool & Beach (40)
    Overview
    • Excellent25%
    • Very good43%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “first floor” (31 reviews)
    “mount teide” (36 reviews)
    “salad” (40 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (909)
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    281 - 285 of 520 reviews

    Reviewed 3 October 2013

    I shall try to make this review as accurate as possible from my perspective. I traveled with my eldest Son. I booked, online, as a late deal for 2 with Thomson, to stay at the El-Tope for a weeks duration from the 24th of September...More

    14  Thank Lee P
    Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 7 October 2013

    Dear guests, thank you ever so much for taking the time to give such a detailed feedback. We feel very sorry for the inconveniences you had on your arrival and want to apologize for that. Thank you very much for your kind words about our...More

    Reviewed 24 September 2013

    Arrived at the hotel quite late and we were left salads, a couple of soft drinks and fruit in the room. First impression of the hotel was good but does need updating. Carpets soiled and worn in places. We were in Room 427 which had...More

    3  Thank Enfys T
    Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 7 October 2013

    Dear guests, thank you for taking the time to give us your feedback. We will take your critical aspects into consideration. We thank you for your recommendation, wish you all the best, and remain with kind regards, El Tope Team

    Reviewed 21 September 2013

    We have visited this Hotel on many occasions and have recommended it to friends and family. We can no longer do so. On our last but one visit to the Hotel in May 2013 there were clear signs of a decline in standards. This visit...More

    1  Thank Ian G
    Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 26 September 2013

    Dear guests, thank you for taking the time to give us your feedback. We feel very sorry about having you disappointed and having lost you as our guest. We would be very pleased if you gave us the chance to prove that we are able...More

    Reviewed 20 September 2013

    My wife and I stayed at the El Tope during the first week in September for a week. both in our 60's I emailed the hotel 2 weeks before our stay, asking for a corner room on the third floor, and this is what we...More

    2  Thank mikentl
    Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 23 September 2013

    Dear guests, thank you ever so much for your detailed feedback. Of course we are very pleased to hear that you enjoyed your stay with us but also want to thank you for the critical remarks. With pleasure we will forward your kind words about...More

    Reviewed 16 September 2013

    Just returned from a week staying here with hubby and daughter. We shared a triple room which was maybe a little dated but very large and clean and had everything we needed. I had upgraded to a sea view superior room and was given room...More

    1  Thank Nicola090963
    Response from KatiPelka, Director de Relaciones Públicas at Hotel El TopeResponded 19 September 2013

    Dear guests, we are very pleased to hear that you enjoyed your stay with us. Thank you very much for your positive review. We also thank you for your critical remarks as we are constantly making efforts to improve our service. Hoping to be able...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$71 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 220
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, getaroom.com, Travelocity, HotelQuickly, Cancelon and TripOnline SA so you can book your Hotel El Tope reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Hotel El Tope Puerto De La Cruz, Tenerife
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    Traveller (473)
    Room & Suite (299)
    Pool & Beach (40)
    Dining (29)
    Hotel & Grounds (298)
    Bathroom (23)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    CharChancex
    22 December 2017|
    AnswerShow all 4 answers
    Response from Hoteleltope | Property representative |
    Dear CharChancex, Thank you for your question! We have evening entertainment during the whole year, so also for Christmas. Today, 24th of December we close our bar at 22:00h instead of 24:00, but it's the only day they... More
    0
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    Google Translation
    cazc0x
    24 July 2017|
    AnswerShow all 2 answers
    Response from Hoteleltope | Property representative |
    Dear Caroline, Thank you for your question and for choosing us for your holidays in Tenerife. Your booked room is in the main building (upstairs) with mountain view. We also have the request from your travel agency that you... More
    0
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    Google Translation
    cazc0x
    24 July 2017|
    AnswerShow all 3 answers
    Response from wgreenuk | Reviewed this property |
    We paid £75 for the week for the upgrade through Thomsons for a sea view/upgrade of room
    1
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    Room Tips
    "Rooms are big and clean,warm and family friendly and the cleaners does amazing job of always cleaning and..."
    Read review
    "Great Views!"
    Read review
    "In part of the hotel sind the rooms renovated and we been told those rooms are ok, not special! The food is..."
    Read review
    "Study this hotel very carefuly, some parts of it is renovated but most of it has Bed Bugs."
    Read review
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