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Marquesa Hotel

0.4 km from Puerto de la Cruz centre
  • Pool
  • Restaurant
  • Bar/Lounge
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Calle Quintana 11-13, 38400 Puerto de la Cruz, Tenerife, Spain
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321 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Riga Region, Latvia
Reviewed 6 days ago NEW

Hi, we booked two rooms, first for me and my brother, twin room and another one double room for my parents. First of all our keys didn't work, but okay, everything can be. The main problem was, that this hotel located in the city centre, but in my room window closing mechanism was broken but at least there were bars...

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Helpful?
Thank Jolanta P
Stavanger, Norway
Reviewed 1 week ago via mobile

Although we were given a big size room, it had an unpleasant smell especially in the bathroom. No heaters, so it was cold. Hot water didn't work and when i informed they just ignored me. And the worst it was so noisy (our room was heading towards the restaurant). We travelled with 1 year toddler, it was impossible to go...

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Thank 380Gulnar
Director D, Director del Hotel at Marquesa Hotel, responded to this review

Dear customers, We are sorry we did not live up to your expectations. The large rooms are the ones that we usually give to the families so that they are more at ease. The hotel is located in a pedestrian zone and we suppose that the noise that disturbed you came from the people who were in the street due...

Studenka, Czech Republic
Reviewed 1 week ago

Very nice and quiet hotel with amazing atmosphere, super location in center of Old town of Puerto de la Cruz. Rooms are small, but pleasant and clean, with small balcony with view on square and church. Kind all hotel crew, breakfast and dinner OK. Pool on the roof is great!

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Thank tamca_k
Director D, Director Hotel at Marquesa Hotel, responded to this review

Dear Customers, We are delighted that your stay in our hotel has been as you expected. As you probably know, we have the buffet and the Restaurant with the terrace overlooking the promenade with live music from 07:00 p.m. until 10:30 p.m. every night. We hope to see you soon Kind regards Mª Victoria Gómez Hotel Director

Southampton, United Kingdom
Reviewed 1 week ago

Hotel has a seating area outside & bar open during the day. At the evening you can enjoy live music. Prices in the bar are good! Thank for all copa de vino & nice espressos. The location is excellent. Just right by the main streets. Close to the swimming pool complex. The front was not as nice when we were...

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1Thank AgaMaga
North Shields, United Kingdom
Reviewed 1 week ago

My wife & I stayed half board here for a week late January 2017. Reviewers say they prefer Germans to English. This might well be so. We were given a tiny room (more like a cell) with only 1 armchair & no table. A makeshift metal bed base was bigger that the mattress so our legs touched the frame getting...

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Thank iancartwright8
Budapest, Hungary
Reviewed 1 week ago

This hotel provides a good value for your money, Rooms are clean and meet all expectations, the staff is helpful and the location is excellent in the old town of Puerto de la Cruz. I really liked the atmosphrere of the older part of the hotel which is a typical Canarian townhouse. My only comment on the minus side concerns...

Review collected in partnership with Wizz Tours
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Thank korn_lk378
Reviewed 2 weeks ago via mobile

Stopped for a beer here on the terrace as it is in a lovely location opposite a little park and a church. We decided to eat lunch here which was really good, the mussels in a seafood broth being the best I have ever had. Great hand cut chips and alioli.The place looks splendid inside. The staff were friendly and...

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Thank karlosfandango65
Lancaster, United Kingdom
Reviewed 2 weeks ago

we stayed in Puerto de la cruz for a month at Christmas and New year and used this restaurant on 4/5 lunch times it has a very good menu very reasonable priced and a very good drinks list again very reasonable priced I could recommend this establishment to any visitor.

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Thank lasvegasregulars
Herefordshire, United Kingdom
Reviewed 3 weeks ago

This Hotel is full of original features and old world charm. It is in a fantastic location right in the heart of the old town opposite a lovely church and beautiful gardens. It was very clean with very hard working staff. We booked a budget room and that is what we were given I was however very disappointed with it...

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Thank lkeene2015
Director D, Directora at Marquesa Hotel, responded to this review

Dear custumer, I would firstly like to thank you for your comment. I am glad that your stay has been satisfactory and above all that has been attended your request.We want our customers to feel at home. We look forward to welcoming you to our hotel again. Best regards Marquesa Hotel Manager

Maidstone, United Kingdom
Reviewed 14 January 2017

Well was second time here first in 2016 and now in 2017 we are both disappointed we booked for 3 weeks and we're Given the smallest room here a metre of hanging rail for two . The shower has no rose holder try showering and holding the water leaks all around the shower screen . After four days got a...

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Thank jim b

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
  • Banquet Room

Additional Information about Marquesa Hotel

Address: Calle Quintana 11-13, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $45 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marquesa Hotel 3*
Number of rooms: 146
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Also Known As:
Marquesa Hotel Puerto De La Cruz, Tenerife
Hotel Style:
#8 Best Value Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Marquesa Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for a balcony”
 of 5 bubbles lkeene2015, 31 Jan 2017 | Read review
“I had a dreadful view no view only piping and a wall”
 of 5 bubbles CorkBluebell, 1 Jan 2017 | Read review
“You take pot-luck thin walls”
 of 5 bubbles BillNorthumberland, 30 Dec 2016 | Read review
“Front of the hotel facing the church square, new wing”
 of 5 bubbles emmaplester, 28 Dec 2016 | Read review
“Make sure the works on the street are finished!”
 of 5 bubbles berawA69, 17 Oct 2016 | Read review
5 of 5