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Hotel Puerto Palace

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Traveller (641)
Room & Suite (288)
Pool & Beach (136)
Overview
  • Excellent25%
  • Very good55%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“naturist area”(4 reviews)
“pool area”(15 reviews)
“excellent pool”(3 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (902)
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182 results
Traveller rating
55
84
25
11
7
Traveller type
Time of year
LanguageEnglish
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55
84
25
11
7
Show reviews that mention
All reviewsnaturist areapool areaexcellent pooltown centretoilet flushgerman tastessaladhuge bedhalf boardaverage hotella cruzeuros per weeknightly entertainmentplenty of sun loungersfree busroof terracebottle of cava
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161 - 165 of 182 reviews
Reviewed 21 February 2006

My wife and I stopped at the Puerto Palace Hotel in late Jan early Feb 2006. I am wheelchair user and needed a disabled room but upon arrival we were told that a room for disabled needs would not be available for three days so...More

23  Thank Stay1374
A TripAdvisor Member
Oban, Scotland
133
Reviewed 17 February 2006

My partner And I were at first impressed by the hotel. Our only concern was the lack of airconditioning. We complained 3 times about our difficulty sleeping due to the heat in our room (109). In order to sleep we left the balcony door open...More

33  Thank A TripAdvisor Member
Reviewed 11 February 2006

I stayed in this hotel for a week and I thought it was a nice place, nothing outstanding though. Good points: Lovely grounds, immaculately kept. Good evening entertainment every night, shop on site, excellent pool, security guard on constant patrol. Rooms very clean & excellent...More

24  Thank Martin W
A TripAdvisor Member
uk
17
Reviewed 5 February 2006

i was horrified at the hotels poor reaction when two families were robbed during the night by burglars getting in through balcony windows, the balconies are accessible from the outside, so jam your window shut. the entertainment is rubbish. food acceptale though cold. lovely pool...More

7  Thank A TripAdvisor Member
A TripAdvisor Member
Edinburgh, Scotland
117
Reviewed 2 September 2005

We (family of 4, with kids aged 10 and 14) stayed here for 2 weeks in July. Got a good deal on the price via medhotels - check out their website.We were allocated the wrong room on arrival - it only had a double and...More

17  Thank A TripAdvisor Member
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Safe Hotel in Puerto de la Cruz
#13 Family Hotel in Puerto de la Cruz
#14 Charming Hotel in Puerto de la Cruz
#15 Mountain View Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Safe Hotel in Puerto de la Cruz
#13 Family Hotel in Puerto de la Cruz
#14 Charming Hotel in Puerto de la Cruz
#15 Mountain View Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (641)
Room & Suite (288)
Pool & Beach (136)
Dining (56)
Amenities (51)
Family and Play Areas (14)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Gillian S
22 October 2017|
AnswerShow all 3 answers
Response from itsnoemis | Reviewed this property |
I haven't been to Puerto de la Cruz during Christmas holiday so I'm not sure how many bars and restaurants are open at the time. And I think the hotel restaurant was open until 10pm, but I'm not 100% sure now. Sorry I... More
1
Vote
Gillian S
15 July 2017|
AnswerShow all 2 answers
Response from Normanta | Reviewed this property |
Yes, gated area on the roof. Use your room card to gain access. When I stayed, it was mainly ladies using the area - focused on getting their all-over tans so it was very quiet up there. There were a few couples. Small... More
1
Vote
Room Tips
"There are room facing the swimming pools. This is my favourite view. You can also see mount teidi on a clear..."
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"If you can get one, it is worth paying the extra for a sea view, as not only the view, but less traffic noise."
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"Ask them NOT to put you above the kitchen. This is extremely noisy,especially at 5am."
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"Pool view room was excellent. Sea view may have a little more road noise."
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