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H10 Tenerife Playa

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H10 Tenerife Playa
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1,500 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Helsinki, Finland
Reviewed 2 days ago NEW

Travel agency’s airport bus left us about 100 meters from the entrance of the hotel on the beach road. Checking in was slow, although a glass of Cava made it a bit less painful. Hotel is located literally on the beach (playa) in the east end of the town. We stayed in junior suite on 7th floor with beautiful sea...

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1Thank HelTraveller
Canterbury, United Kingdom
Reviewed 3 days ago NEWvia mobile

We chose this hotel as it's almost on the beach and away from vehicle traffic, our option was half board. Hotel room comfortable with bath/shower. TV, fridge, safe (the latter extra I believe). More than adequate wardrobe space. Pools a perfectly situated away from main streets and between the 2 wings of the hotel. Plenty of sun lounges. Food is...

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1Thank Lorenzo C
London (England)
Reviewed 6 days ago NEW

Located on the seafront promenade, about 20 minutes walk from the bus station via the town centre. Reception seemed a bit harassed; welcome was an afterthought. My room key card stopped working a day early. I chose the basic room type and had a modest sized double which overlooked the pool area at the back of the hotel. Balcony. Plain...

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1Thank Michael3112
Reviewed 1 week ago NEW

We arrived for the start of our holiday on 23-12-16 and lasted one night. We had to move rooms 4 times before we got one that we felt we could spend one night in. The rooms were dirty, poor housekeeping, poor maintenance. In one of the rooms prior to moving the air condtioning unit had bare wires and the attachment...

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2Thank Percy854
Troon, United Kingdom
Reviewed 1 week ago

Loved everything about this Hotel. The location was Fantastic and the food was very good. Our room was a bit dated but its obvious the hotel is getting a makeover with some areas of the hotel looking very modern and newly refurbished. We will be going back this December as we had a fab holiday at the Tenerife Playa and...

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4Thank JUL3619
Galway, Ireland
Reviewed 2 weeks ago

Stayed here twice - both at Christmas time. Staff really very friendly and helpful. Hotel very clean and rooms are a good size. Most rooms have balconies with sea or pool views. The hotel is in a superb location on the "beach" at one end of the promenade in the town of Puerta de la Cruz. Big surf crashes on...

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3Thank cpobyrne
Hull Yorkshire
Reviewed 3 weeks ago

This is not what we call a 4* hotel! The only good thing I can say about this hotel is the maids do a good job at cleaning the rooms. The hotel web site makes it look like the lido is part of the hotel don't be fooled it's not! It's very close to the hotel and costs €5 each+...

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7Thank Victoria_L24
Cheshire, United Kingdom
Reviewed 3 weeks ago

Annual return in early December to this fantastic hotel. Staff are so welcoming, standards are as high as ever, food excellent weather was just fab. I requested my favorite room in advance which I got, as I did wine and chocolates as it was my birthday, we really were looked after well.

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3Thank Paul B
Telford, United Kingdom
Reviewed 3 weeks ago

My wife and I stayed at this hotel the 1st week of December, we had only booked a standard room and were very pleasantly surprised to find we had been given a junior suite. The room was comfortable though a little bit dated, there is a small charge for using the minibar as a fridge and some additional lighting would...

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3Thank Adrian_Te4lford
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for the good comments you wrote about our hotel on TripAdvisor. We are so glad to hear that you enjoyed our location, our staff and the restaurant aswell as our pool area. We really appreciate this detailed description which will help future travellers. We have taken note of the little inconvenience in order to improve. It...

Blackpool, United Kingdom
Reviewed 4 weeks ago

Very disappointed with this hotel. Looks lovely on the website but don't be fooled First the positive- Pleasant welcome on arrival with glass of cava and luggage taken up to room. Well situated hotel on the beachfront and near the Lido. Attractive pool area and ample sun lounges. In the main staff were very friendly and helpful (the exception being...

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4Thank cofitraveller
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. We truly value the opinions of our guests and we apologize that we did not meet your expectations. With the Best Regards, The Management.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $108 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#8 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from H10 Tenerife Playa staff and other travellers.
134 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go to this hotel”
 of 5 bubbles Percy854, 17 Jan 2017 | Read review
“great views from the top few floors that face the sea”
 of 5 bubbles cpobyrne, 10 Jan 2017 | Read review
“Join the H10 club”
 of 5 bubbles O4840GHpaulb, 30 Dec 2016 | Read review
“In winter Pool view rooms with balcony get the most sun.”
 of 5 bubbles Adrian_Te4lford, 29 Dec 2016 | Read review
“great beach front location,”
 of 5 bubbles rebeccat238, 16 Dec 2016 | Read review
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