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La Carabela Apartments

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La Carabela Apartments
La Carabela Apartments
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220 Reviews from our TripAdvisor Community

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Showing 84: English reviews
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Chelmsford, United Kingdom
Reviewed 2 days ago NEW

Getting very tired towels and sheets thread bare they are clean staff all nice and helpful just need new bed linen and towels pool small we have stayed here a few times but we will be looking else where next trip

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Helpful?
Thank boyseeboyce
London, United Kingdom
Reviewed 1 week ago

We stayed for a week a la Carabela. The apartment was good value for money. From our balcony we had a view of Mount Teide. The room was cleaned everyday (except Sundays), Now the cons. My father came out of the indoor swimming pool to find himself slip. There should be a safety mat as you are walking up the...

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Thank Roseanna M
Brentwood, United Kingdom
Reviewed 3 weeks ago

This is a great place for a good value break in Tenerife. Apartment well kitted out and close to excellent supermarket. Covered heated pool - Lovely for pre-breakfast dip. Appartments are up a steep hill but going to beach and back gets you very fit. Staff very friendly. Weather is cooler in northern Tenerife and can be rainy so be...

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2Thank kathycB232KH
Norfolk, United Kingdom
Reviewed 4 February 2017 via mobile

Just back from a weeks stay at la carabela. Apartments spread over two blocks. The newer block overlooks the covered pool, go up two flights of stairs behind reception to access this pool. The other block is older and at the end of the corridor is the outdoor pool. On arrival we were allocated a room on the lower floor...

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2Thank kasavon
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. Comments like this help us continue our improvement process. We hope to see you soon Yours sincerely,

Reviewed 27 January 2017 via mobile

Apartmens are great,then have everything you need.kitchen has all the appliences.two nice posla.staff was great they told us everything we need.we had breakfeast its open buffet with lot of diferent food.

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Helpful?
Thank Branimir R
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. Comments like this help us continue our improvement process. We hope to see you soon Yours sincerely,

Castleford, United Kingdom
Reviewed 21 January 2017

well just come back from tenerife on thursday stayed at la carabela apartments wifi is a load off garbage very very basic to say the least to say that i paid £333 for two off us self catering no kettle had to use a pan reception staff sometimes rude and did,nt want to know sort changed by the waiter not...

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Thank Carol B
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. The problem of wifi has already been solved since we have installed optical fiber for our customers. We take note of your comments to continue our improvement process. Yours sincerely,

Reviewed 18 January 2017 via mobile

I am here at la carabella hotel with my two children. I read the reviews before coming , I just needed a cheap stay. The room is ok, 3 single beds which we made in to one! Shower is fine-hot water runs nice There is no kettle or toaster , but we asked at reception and they brought them to...

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Helpful?
Thank abitay7
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your comments. We are very happy that your stay is satisfactory. Our staff is there to improve things so any need can be addressed to them without problem. Yours sincerely,

Reviewed 14 January 2017 via mobile

Very disappointed, 2 weeks into our 12 week stay,reception staff not helpfull, WiFi crap, I suggest you take free wifi off your list of things that might attract people to come to your hotel,we are staying at the front of the hotel, it is very noisy ,automatic doors opening and closing all hours day and night, noise from reception/ bar...

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Helpful?
Thank Jeff H
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. Regarding the wifi the company supplier is doing improvement in the zone to improve the speed. We take note of the rest of your observations to continue our improvement process. Yours sincerely,

Desborough, United Kingdom
Reviewed 7 January 2017

The receptionist were not helpful or friendly. Although I had previously read about this, so went prepared and simply asked questions upon arrival, as I knew they weren't likely to tell us anything... like the fact that there are 2 pools, or where they are, you have to pay a 10euro deposit for a remote for the TV, you can...

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Thank liamcrs
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very sorry that your experience was not what you wanted. We take note of your comments to continue with our improvement process that will make your stay a satisfactory experience. Yours sincerely,

england
Reviewed 28 December 2016

The apartments are in the la paz area of Puerta De La Cruz. There are a number if bars and restaurants very close, however the main tourists in the area are German and that is what is catered for. The main town centre is a long walk down a very,very steep hill. You cannot get a bus but taxis are...

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Thank phensicEngland
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We indicate that if there is a bus service to 20 meters of our apartments that go to the center. We take note of your comments to continue our improvement process. Yours sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service

Additional Information about La Carabela Apartments

Address: Carretera del Botanico s/n | Calle Richard J Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $34 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Carabela Apartments 3*
Number of rooms: 76
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Also Known As:
La Carabela Apartments Hotel Puerto De La Cruz
La Carabela Apartments Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from La Carabela Apartments staff and other travellers.
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Questions? Get answers from La Carabela Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not ground floor”
 of 5 bubbles boyseeboyce, 24 Mar 2017 | Read review
“we were in 308 really quiet”
 of 5 bubbles 8carolb, 21 Jan 2017 | Read review
“There are son basement rooms. Best to be avoided.”
 of 5 bubbles phensicEngland, 28 Dec 2016 | Read review
“Try not to be put on the ground floor near the main entrance as it's very noisy.”
 of 5 bubbles JLH1994, 13 Dec 2016 | Read review
“all rooms are the same”
 of 5 bubbles 940radup, 19 Nov 2016 | Read review
5 of 5