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Hotel Perla Tenerife

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Hotel Perla Tenerife
Hotel Perla Tenerife
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394 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Bristol
Reviewed 3 days ago NEWvia mobile

We were a little dubious with so many negative reviews! We had a room on the road side and didn't hear a single cockerel the whole time! We had actually bought ear plugs just incase! The bar staff were at times quite grumpy and rude but other times nice! The restaurant staff just seemed ran off their little feet but...

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Helpful?
Thank JenSBristol
London, United Kingdom
Reviewed 4 days ago NEW

The hotel runs a shuttle into town that finishes about 6-7pm, otherwise walking into town is ok but uphill back is a challenge. As a holiday town, there seems to be little going on. We went into town on a Friday evening and it wasn’t pumping at all, boring in fact. Maybe we were too early? All the attractions were...

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Helpful?
Thank GTCS68
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear Guest. Dispite the lack of entertainment, we hope you enjoyed your stay in our resort. Thanks for visiting us. Best regards.

Tyne and Wear
Reviewed 6 days ago NEW

The transfer coach -or any coach or bus for that matter- cannot drop off at hotel so we had to walk a short distance , in the dark, its not made very clear that reception is on the 5th floor, so a group of us wandered around with cases on the ground floor like lost souls- well I guess we...

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Helpful?
Thank gammledansk
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. Receive our apologies for this circumstance at your arrival. Overall, we are glad you had a pleasant time in our hotel. Thanks for your opinion. Best regards.

Reviewed 1 week ago via mobile

I visited this hotel with my mother. We were very surprised about this location. Wonderful view to Pico del Teide as well as ocean. Delicious food in restaurant and very profesional staff in restaurant as well as at the reception. Parking without problem infront of hotel. We had simple small room with view to the garden. Everything was perfect!

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Helpful?
Thank Vladimíra Š
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. Thank you very much for sharing your opinion. We are glad you had a pleasant stay with us, and hope to see you again soon. Kind regards.

Reviewed 1 week ago via mobile

Me and my other half went on a last minute week away to this resort. It was absolutely lovely, clean rooms, friendly staff. The only thing we didn't like was the food it just wasn't to our taste. It was only a 15 minute walk into town and you could meet parrots along the way! It was fantastic! We thoroughly...

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Helpful?
2Thank Lauren C
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. We appreciate your comments, and suggestions would be very helpful to help us to improve. Thanks for choosing our hotel. Best regards.

Swansea, United Kingdom
Reviewed 1 week ago

The staff on reception where very help full and very good with a wi-fi problem.There is a 10 euro charge for one week for one tablet/phone/laptop,the wi-fi speed is very good. The staff in the restaurant we all very happy and help full. The food was very good although not a vast choice there was always something tasty available. The...

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Helpful?
3Thank crazyjac
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. Thanks for your recommendation. We look forward to welcome you again in the next future. Best regards.

Braintree, United Kingdom
Reviewed 2 weeks ago via mobile

We had very nice experience. In my opinion we get exactly what we paid for. Food was tasty .It is very nice that you give bottle of wine or beer with the meals I still remember one waitress who always smile and was very polite to us .Many people was smiling and happy to help and give advise Is look...

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Helpful?
1Thank Nicole b
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. We appreciate your comments, and are happy to read that you had a nice time in our hotel. Your suggestions will surely help us to improve in the next future. Kind regards.

Reviewed 3 weeks ago via mobile

Just returned from a week away with friends to celebrate a birthday. The food was basic but of a decent standard and all of us managed to find something to eat at meal times. The rooms where a nice size cleaned every day and the sheets and towels changed but the mattresses were a little uncomfortable but you get used...

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3Thank Vince M
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. Thank you for your review. It´s a pleasure to know that you enjoyed your stay with us. We`ll forward your kind comments to Pablo. Thanks for choosing us, and we hope to see you soon again. Best regards.

Whitley Bay, United Kingdom
Reviewed 4 weeks ago

with the perla hotel you get what you pay for it is a 3 star (only just) when going all inclusive that is what you expect to get yet the jacuzzi, steam room and several other facilities you had to pay for, for me personally the set meal times was a pain especially the hour between end of breakfast and...

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Helpful?
2Thank dianew212017
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. We are deeply sorry to read your comments, and we can only apologize for the mishandling of your case. It is usually the willing of our reception to help, but it seems it didn't happen so in your case. I can only write you that we will deliver your comments to our manager, and that your case will...

Reviewed 4 weeks ago via mobile

We spent four night here, came back Sunday, had a great time, the hotel is good, the staff and the food were great, as was the room, I found the roosters were a bit of a novelty, mostly because it annoyed so many people, only downside was there were no shops nearby, and it was far more than a 10...

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Helpful?
3Thank Johnannikki
Ramon V, Community Manager at Hotel Perla Tenerife, responded to this review

Dear guest. Thanks for choosing our hotel, and for your review. Best regards, and keep well.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast included
  • Laundry Service

Additional Information about Hotel Perla Tenerife

Address: Calle Isla de La Gomera 3 | Urbanización Guacimara, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $65 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Perla Tenerife 3*
Number of rooms: 130
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Also Known As:
Perla Tenerife Hotel
Hotel Perla Tenerife Puerto De La Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Perla Tenerife staff and other travellers.
69 questions
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Questions? Get answers from Hotel Perla Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont take any room that starts with a 1 or thats on the same side as the bridge as you'll get chickens squawking all night”
 of 5 bubbles GTCS68, 22 Mar 2017 | Read review
“Try to book a room at the front, and near the top.”
 of 5 bubbles gammledansk, 20 Mar 2017 | Read review
“ask for a room on the roadside or else be woken by cockrels every hour !”
 of 5 bubbles dianew212017, 26 Feb 2017 | Read review
“Go for a rooms on a top floor”
 of 5 bubbles amandagU1023PM, 15 Feb 2017 | Read review
“Better view from back of hotel on higher floors.”
 of 5 bubbles 853adamd, 14 Feb 2017 | Read review
5 of 5