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I had the pleasure of going away for Christmas and New Years. I arrived at the hotel 24/12/2017 and spent my first 4 nights there (Las Aguilas).
On arriving the hotel from the outside looked nice and was very big. I remember thinking this is...More
1 Thank P G
Response from hotellasaguilas, other at Hotel Las AguilasResponded 3 weeks ago
Dear P G, thank you for staying at Hotel Las Águilas as well as for your time to write about your experience.
We are very sorry to hear that you have not been satisfied with the room facilities and your expectations were not met.
We just spent one week at Las Aquilas during Christmas holiday. We booked half board so no comments on the all inclusive part. Here are a list of pros and cons in my opinion:
- not much information provided upon arrival
- friendly but...More
Response from hotellasaguilas, Marketing at Hotel Las AguilasResponded 15 January 2018
Dear CWU: Thank you for sharing your experience with us on tripadvisor regarding your stay at Hotel Las Águilas.
We are glad that you all in all had a pleasant stay.
Your comments and suggestions are very valuable to us and help us to constantly...More
The hotel is up a hill. No escaping. Prime position over Puerto De La Cruz, amazing views over the town, and up and over Mount Teide. A courtesy bus runs umpteen times a day and back. Its a grand service, and the bus driver is...More
Thank Helen C
Response from hotellasaguilas, Marketing at Hotel Las AguilasResponded 2 January 2018
Dear Helen C, thank you for your feedback on your recent stay with us at Hotel Las Águilas.
We are glad to hear that you enjoyed your time with us and liked your spacious suite as well as the attention of our employees.
Firstly, I wasn't paying and I didn't choose this hotel.... Or Tenerife for that matter.
On the good side - nice pools, excellent housekeeping throughout.... Really good! The grounds were beautiful, and well kept and the 'entertainment' staff were lovely. The salad options were always...More
1 Thank Sarah P
Response from hotellasaguilas, Marketing at Hotel Las AguilasResponded 30 December 2017
Dear Sarah P, thank you for sharing your experience with us on tripadvisor regarding your stay at Hotel Las Águilas.
We are glad that you liked our well kept grounds and excellent housekeeping, but regret that the gastronomic offer of our buffets did not meet...More
We stayed in room 305 so can only comment on this particular room. There are premium suites on the fifth floor which have superior furnishings.
Our suite was superb, with a huge bedroom and a bed to match, built in wardrobes and a balcony accessible...More
Response from hotellasaguilas, Marketing at Hotel Las AguilasResponded 4 December 2017
Dear frenchpeteBideford, Thank you for sharing your experience with us on tripadvisor regarding your stay at Hotel Las Águilas.
We are glad that you enjoyed your stay and liked the amplitude and cleanliness of your suite. As we pride ourselves in setting high standards and...More