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Traveller (48)
Room & Suite (33)
Business Centre & Event Rooms (2)
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Overview
  • Excellent30%
  • Very good37%
  • Average19%
  • Poor6%
  • Terrible8%
Travellers talk about
“quiet street”(3 reviews)
“free wifi”(5 reviews)
“small fridge”(2 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Meeting Rooms
Free Parking
Breakfast included
Pool
1 Star Hotel
All hotel details
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Reviews (192)
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All reviewsquiet streetfree wifismall fridgewater pressurespoke good englishside streetbars and restaurantslocation is greatbedfloornoisetvcentrecitycapitaleuros
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1 - 5 of 36 reviews
Reviewed 22 February 2018

Started ok, receptionist was reasonably friendly and helpful, but then we got to the room, the room doors were grey with large numbering, reminded me of a cell door you get in police dramas, sadly the cell theme continued in the room, at first glance...More

Thank geordieboy_9
Response from Horizonte H, Recepcionista at Hotel HorizonteResponded 24 February 2018

Dear guest, We regret not having covered your expectations during your stay with us, just an evening coinciding with the Carnival Festivities in Tenerife, and we apologize for it. We transfer your comment to our Cleaning and Maintenance Services so that they can carry out...More

Reviewed 16 February 2018

The best thing about the Hotel Horizonte if you are going to Santa Cruz for Carnaval is its central location, only a vew blocks from one of the main Carnaval venues, the Plaza del Principe. It's on a side street that was fairly well-insulated from...More

Thank Trotamundos09
Response from Horizonte H, Director de Recepción at Hotel HorizonteResponded 19 February 2018

Dear guest, We are glad that you had a pleasant stay in our Hotel during the Carnival. We appreciate your positive words about our price, central location and services offered. We apologize if you noticed any small flaw in the cleanup issue and the noise...More

Reviewed 25 July 2017

Excellent location in the city center, perfect for a walking tour of the capital of Tenerife. Nice and competent staff. It is possible to store luggage after check out. The room was small, basic, a little run down, but quite comfortable. Free wifi. Very good...More

Thank TPhotographer
Response from Horizonte H, Director de Recepción at Hotel HorizonteResponded 26 July 2017

Dear guest. Thank you so much for your excellent review. We are glad to know that everything was right during your stay with us. Kind regards.

Reviewed 10 May 2017

Great value for money! Took 4th floor room to minimise street noise as I always sleep with french windows fully open. Clean and comfortable - bathroom small with wierd tiny bath but shower worked fine so not a problem for me. No breakfast but excellent...More

Thank A1199TUmiker
Response from Horizonte H, Director de Recepción at Hotel HorizonteResponded 11 May 2017

Dear guest. Thank you so much for your excellent score and comment. We are really glad to know that everything was right during your stay with us. Hope to see you again!

Reviewed 7 April 2017

The location is great, with many bars, restaurants and shops very nearby. The staff were all excellent and everywhere was very clean. Our room was lovely: large, light and with a high ceiling. It was very useful having a small fridge too. The only bad...More

1  Thank 8FCR
Response from Horizonte H, Director de Recepción at Hotel HorizonteResponded 11 April 2017

Dear guest, Thank you very much for your positive words regarding our location, attention and cleanliness. We note that in the 3 aspects we have valued 5 points despite the average of only 4. The subject of the bed is very subjective as there are...More

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About
Description
Renovated in 2012, the new Horizonte Hotel offers 46 comfortable rooms, 2 meeting and event rooms, 24 hours reception, free Wi-Fi and private parking upon request in order to ensure that our guests have a pleasant ...More stay. Special prices for groups and stays longer than 10 days. We are situated on a quiet street in the Centre of Santa Cruz de Tenerife, just 100 meters away from Plaza del Principe and a few minutes from Castillo street, Plaza de la Candelaria and the Harbour of Santa Cruz. Las Teresitas Beach is 10 minutes away, Tenerife North Airport 15 minutes by car and Tenerife South Airport is 40 minutes away.Great location for visiting all the natural charms of Tenerife and enjoy the climate in Canary Islands considered one of the world's best. Less
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Hotel class
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Business
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Meeting Rooms
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Business
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms
Hotel class
Hotel class
Hotel Style
Business
Room types
Non-Smoking Rooms
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Traveller (48)
Room & Suite (33)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Pick a different Hotel"
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"Take a higher floor room to avoid street noise - refuse collection is at night!"
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"A room not on the street side would probably avoid the building noise outside"
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"Best to have a room at the end of the corridor."
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