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Hotel Terramar

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Hotel Terramar
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504 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Reviewed 17 September 2016 via mobile

Just returned from a 10 night stay in terramar and overall I'd say it was a 3 star in my opinion but once refurbishment is complete it has potential to be 4 star. I wrote a very long review going in to detail but deleted it all and decided to do a pro's and con's instead so here goes. Pro's:...

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Helpful?
Thank Baild10
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a detailed comment on Tripadvisor. I know you are right concerning more tan one point, but, as you mentioned before, the hotel is being refurbished right now and, for sure, after that the hotel will experience a big change. We take not of all the comments of our customers in detail, they...

Manchester uk
Reviewed 17 September 2016

Travelled on a package with Jet2. 4th floor with a view straight down the Paseo Maritimo. The hotel is tired and due to close for a refurbishment. The room had been refreshed but was devoid of soft furnishings so it echoed badly. As did the neighbours and the room above. Which kept us awake sometimes. Aircon worked perfectly and the...

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Helpful?
Thank PeteManchesteruk
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Pete, thank you so much for your post on Tripadvisor. We appreciate it very much. The hotel will experience a big change in the next months. It will be completely refurbished, so next year, when everything is finished, it will become the best hotel in this area. It would be great if you could visit us again in...

Warrington, United Kingdom
Reviewed 16 September 2016

We have just returned from our 8th visit to Hotel Terramar over many years Yes there is still much to complete with the upgrading, but this is still a hotel with great character with a superb team working in ALL departments. We are alredy looking forward to our 9th visit.

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Helpful?
Thank keithasimpson
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Ms. Simpson, thank you so much for your positive comment on Tripadvisor. Posts like yours make us feel proud about our job. As you know, we are refurbishing the hotel nowadays, so, for next summer 2017 the hotel will be completely rebuild and it will experience a change of 360 º. This is to say, for your 9th visit...

Reviewed 10 September 2016 via mobile

We've just spent 6 nights at the hotel all inclusive in a superior room with a huge balcony and views of the sea overlooking the gardens and the mountains, room was very big and nicely decorated, simple but exactly what we needed. We ate in 3 of the 4 restaurants and enjoyed all of them, the bbq one in the...

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Helpful?
Thank Sophie K
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Sophie, thank you very much for such a positive and lovely post on Tripadvisor. We appreciate it very much and we would like to thank you in the same of the whole Terramar staff. We know we have to change some things regarding our facilities and that's the reason why Hotel Terramar will be close for a few months...

Reviewed 4 September 2016

Great location and view, good food, service OK. But........the receptionists need some more training, they are not nice and attentive at all.They have no idea how to handle customer's complains. The only one who knows what a smile is and is able to greet you in English was the girl working in the bar. Don't expect to find a hair...

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Helpful?
1Thank MorningStar7871
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first at all, thank you so much for posting a comment about your stay on Tripadvisor. Regarding the reception attention, I have to confess that I'm very surprised about that. Normally, the guest leaves the hotel with a very good impression about the reception staff and, in general terms, about the whole staff... Well, I'm sorry that in...

Reviewed 1 September 2016

The first night we stayed we had some awful room. It was not clean in fact it was awful. But then we got a upgrade to a newer one and it was 10x better clean the shower worked good view. I went for a look around the hotel not just inside and I was shocked how much land there was!!!...

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Helpful?
Thank Ben M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Ben, what a wonderful post on Tripadvisor! Thank you so much for that! You are completely right: we need to modernise some areas in order to become a 5* hotel. For sure, after the refurbishment, it willl be the best hotel in Sitges and around the area. We hope to welcome you back soon. This way, you could...

Essex, United Kingdom
Reviewed 12 August 2016

We have just returned from a great and easy going 10 day all inclusive stay at Hotel Terramar, Sitges and say thanks to the hotel for making it so. We booked directly with the hotel and knowing it was being refurbished communicated with them beforehand and they put our mind at rest with helpful, honest replies and information. There wasn’t...

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Helpful?
3Thank Stephen D
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Stephen, thank you so much for your super positive commment on Tripadvisor. We feel so proud about our job after reading your wonderful post! It was a pleasure having you and your family allocated at our hotel. We hope to welcome you again soon, perhaps next year, when the whole hotel will be refurbished... In the name of...

Rochester, United Kingdom
Reviewed 12 August 2016 via mobile

Been here for one night so far and omg its amazing....last nights half board selection was super yummy and im currently munching the best scrambled eggs ive ever tasted! Great brekkie selection and stunningly perfect coffee!...superior sea view room...wow what a view..can see the whole ocean and the whole of sitges from ours! The lovely smiley and helpful gabriella had...

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Helpful?
Thank LilMissMuncher81
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a great, positive, awesome post on Tripadvisor. It makes us feel so proud about our job! For us, the most important thing is that the client spent a lovely time at the hotel, that's our main aim. We hope to welcome you again soon, perhaps next year, when the hotel has been...

Pori, Finland
Reviewed 11 August 2016

Hotel is located at the beach, sea and good pool makes this nice place for outdoor activities. There is also two tennis courts behind at the hotel. Down side for the location is that city center is about two kilometers away e.g. all the best (or good) restaurants are far away. Hotel is is quite old and worn up, but...

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Helpful?
Thank Harri M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Harri, thanks a lot for your post on Tripadvisor. We appreciate it and we have taken note of all your comments. Let me inform you that for summer next year the hotel will be completely refurbished. I'm sure you'll love the change and perhaps you'll consider the hotel then a 4 star hotel. Best regards, Juan Carlos Centellas...

Wymondham, United Kingdom
Reviewed 10 August 2016

Hotel Terramar SITGES . DO NOT BOOK AT THIS HOTEL ……………IT DOES NOT DELIVER ON IT’S PROMISES. Sandie and I have holidayed in SITGES for the past four years. Having stayed at 2 different hotels I decided to have a change this year. Having read up reports and the benefits and facilities offered at the Hotel Terramar, I booked an...

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Helpful?
Thank Richard F
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Richard F., first at all, thank you very much for your comment on Tripadvisor. Regarding your writings and e-mails, we have already answered to all of them. We've tried to provide you with an explanation from our side and our point of view, but it seems not to convince you. I can understand your position, but I don't...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Terramar

Address: Paseo Maritimo 80, 08870 Sitges, Spain
Region: Spain > Catalonia > Province of Barcelona > Sitges
Price Range: $206 - $1,648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terramar 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Terramar Hotel Calella
Hotel Style:
#14 Luxury Hotel in Sitges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terramar staff and other travellers.
18 questions
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Questions? Get answers from Hotel Terramar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms with views.”
 of 5 bubbles GomezTrotamundo, 10 Nov 2016 | Read review
“Make sure which room you are getting basically get one above the second floor. And there is a trolley car thing that passes at the hotel”
 of 5 bubbles F9437CKbenm, 1 Sep 2016 | Read review
“Third floor with sea views”
 of 5 bubbles P8129MXstephend, 12 Aug 2016 | Read review
“Half of the rooms have Sea view other mountain”
  • Sea side view 6th floor
 of 5 bubbles 806harrim, 11 Aug 2016 | Read review
“Pool View rooms get the afternoon sun until 8pm”
 of 5 bubbles lordboughton, 20 Jul 2016 | Read review
5 of 5