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Axel Hotel Madrid

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Traveller (297)
Room & Suite (47)
Pool & Beach (13)
Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“gay hotel”(9 reviews)
“rooftop bar”(9 reviews)
“great rooftop”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
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176 results
Traveller rating
126
31
13
4
2
Traveller type
Time of year
LanguageEnglish
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126
31
13
4
2
Show reviews that mention
All reviewsgay hotelrooftop bargreat rooftoppremiere roomstraight couplesbreakfast in bedrooms are beautifully decoratednice poolbathroom areafriendly hotelcool hotellocation is greatdesign hotelgreat bedrooms are greatstayed for one nightcleaning staff
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1 - 5 of 176 reviews
Reviewed today

Stayed in Axel in Berlin and Barcelona and this hotel copy the same design concept. Stylish and modern with a twist. Dark interiors and luxury feel. But under the surface its a lot of issues to address. First; Axel City room is very compact, almost...More

Thank Jens J
Reviewed 6 days ago via mobile

We had a very warm wellcome by a very attractive and charming Receptionist called Alberto! We felt like coming home even it was our first time there.We got a free upgrade to an amazing huge room ! Room was fab, roof terasse top, staff also...More

Thank MarcoSchweiz
Response from Inigo_Sanchez_Crespo, Director General at Axel Hotel MadridResponded 3 days ago

Dear MarcoSchweiz, Thanks a lot for your comments about your stay in Axel Hotel Madrid. Your feedback is very important as it is what helps us to offer our guests the best quality and personalized service. Nothing cares us more than the well-being of our...More

Reviewed 6 days ago via mobile

Alberto, a receptionist at the Axel, transformed our stay into one of magic. Each and everyday he greeted us with an energy and charisma matching that of the city. He was not only helpful but genuinely cared that we had an amazing experience in Madrid!...More

Thank kawel001
Response from Inigo_Sanchez_Crespo, Director General at Axel Hotel MadridResponded 5 days ago

Dear kawel001, We greatly appreciate the magnificent reviews and the confidence you have placed in us as Axel Hotel Madrid. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts. Please we invite...More

Reviewed 6 days ago via mobile

Stayed here with partner and two friends. Checked in early for no fee and was swift. Hotel room looked on to the inner courtyard. Bed was super comfortable and you had lots of extras in the room - bathrobe, slippers, toiletries etc - and a...More

Thank IanThomas84
Response from Inigo_Sanchez_Crespo, Director General at Axel Hotel MadridResponded 5 days ago

Dear IanThomas84, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality...More

Reviewed 1 week ago via mobile

Recently spent 5 nights at the Axel Hotel in Madrid. Overall it was a fine stay but definitely not the best. The Axel hotel in Madrid describes itself as being “Herero-Friendly” which is absolutely true from the (assumed predominantly gay staff) and random amenities (free...More

Thank phantom0610
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Minibar
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Sauna
Details
Price range
US$106 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Madrid
#25 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Madrid
#25 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (297)
Room & Suite (47)
Pool & Beach (13)
Dining (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
Ask a question
UteKMercado
1 April 2018|
AnswerShow all 4 answers
Response from Inigo_Sanchez_Crespo | Property representative |
Good afternoon, We have a parking located right in front of the hotel. The fare is 25€ per day. To use the parking, just ask at the front desk and we'll give you the access card. Best regards, Iñigo Sánchez-Crespo... More
1
Vote
Google Translation
6 February 2018|
AnswerShow all 2 answers
Response from Inigo_Sanchez_Crespo | Property representative |
Dear guest, Thanks a lot for your interest in Axel Hotel Madrid. Our hotel will be open for the dates you asked. Please, do not hesitate in contacting us in case you require more information. Kind regards, Iñigo... More
0
Votes
Google Translation
Louise C
9 January 2018|
AnswerShow all 3 answers
Response from ErikaJerry | Reviewed this property |
hi Louise the adress is Calle de Atocha, 49, 28012 Madrid
0
Votes
Google Translation
Room Tips
"Get a room that faces the back. It’s quieter."
Read review
"habitaciones al Patio mejor q a la calle"
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"Quiet floor, friendly staff, awesome location!"
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"6th floor has nice views"
Read review
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