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Calle Atocha 49, 28012 Madrid Spain
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Traveller (890)
Room & Suite (265)
Dining (35)

About

#76 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
Axel Hotel Madrid is located in Atocha Street number 49, in the famous “Barrio de las Letras”, and it will be surrounded by the most emblematic streets of the city, in a bohemian atmosphere that combines shopping, good gastronomy and fun. The hotel has 88 rooms, and in Axel Hotel Madrid you will find a meeting point in the capital, with its innovative spaces made specially so you can treat yourself and have fun, always loyal to Axel’s concept of style, design, comfort and cosmopolitan environment.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
Massage
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
863Restaurantswithin 0.5 km
234Attractionswithin 0.5 km
1066Reviews22Q+A61Room tips
Traveller rating
  • 821
  • 157
  • 50
  • 17
  • 21
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mrcrdeacon wrote a review 5 Dec
Winchester, United Kingdom278 contributions168 helpful votes
Had a spot on stay here in early November. Fantastic location. Funky room with everything I needed. Good breakfast. Fab rooftop bar which was probably the highlight for me, as my photos show! Friendly, helpful staff all round. Would happily return. Had super sleep every night too.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 3 days ago
Dear mrcrdeacon, Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C wrote a review Nov 2022
Boca Raton, Florida23 contributions8 helpful votes
My partner and I had a birthday celebration week at Axel Hotel in Madrid. Big thanks to the front desk staff, Jamie and team and the sweet breakfast attendant who greeted us with a smile every morning. We opted for the suite and were positioned on the second floor. Others mentioned the noise from the street, but the doors prevented any noise disruption, and we enjoyed watching the lively street traffic just below from our balcony. We specifically loved the huge shower, extra hot water/large bath space and comfortable king bed. The breakfast was a little repetitive and Spanish omelet was cold but the champagne and fresh orange juice mimosas at breakfast made up for it!! The pool deck was a perfect setting to catch some brief sunshine in the middle of the day. Good location with ample dining venues, markets and shopping nearby.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 1 week ago
Dear John, Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Munkey_chops wrote a review Nov 2022
Sidcup, United Kingdom43 contributions9 helpful votes
Weekend getaway in November. Hotel pros: good location, great roof bar and pool.reasonably priced. Cons: Rooms are very seedy and so dark, had to leave lights on all the time. Very dated decor, think 80s Miami vice! High prices for bottled water. Do not recommend a stay here. Plenty of hotels in Madrid, stay somewhere else.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Not busy in November. Pool heated. Rooms painted dark grey, black lace curtains. Ghastly!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 3 weeks ago
Dear Munkey; Thanks for your review! We apologize if we did not reach your expectations. As your said, hotel is about the 80´s and remind us to the "Movida Madrileña" The courtains, the corridors, the lights and all the ambience it was made about the 80´s. You can check all the info in our website. We are sorry for this and we hope to welcome you back in the very near future. Best Regards Jaime García-Morato R. General Manager Axel Hotel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna Keller wrote a review Oct 2022
2 contributions
we came to madrid for a film & fotoshoot, the staff of the axel hotel was so nice to let use use the pool for the shoot and we stayed there as the whole crew. the staff was super kind and welcoming and the service was amazing - and there was also a great entertainment programm in the evenings! from drag shows, to DJs - there was everything and much more than we could have wanted! also amazing breakfast. we will come back for sure!
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 26 Oct 2022
Dear AnnaB111250 , Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AleGuar_91 wrote a review Oct 2022
Province of Perugia, Italy3 contributions
Very nice hotel and rooms, staff is very friendly thanks Jaime! Position is great next to the center, they offer very cozy and cool design rooms. Everything is very clean and comfortable, definitely recommended!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 23 Oct 2022
Dear AleGuar_91 , Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan wrote a review Oct 2022
4 contributions1 helpful vote
I had a great time at Axel hotel in Madrid. All of the staff was very pleasant and helpful starting from the managers Jaime and Ivan to the bartenders Valentin, Nestor, Joanna and the rest who made my stay very enjoyable. The rooftop pool is something worth checking out. It is very fun and I met lots of new friends there. My room was clean, housekeeping staff very helpful. I recommend this hotel to anyone. It is also walking distance to all attractions and night life. Highly recommended.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 23 Oct 2022
Dear Daniela, Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Smith wrote a review Oct 2022
Chester, United Kingdom54 contributions65 helpful votes
Gave us a free upgrade to room 6 and wow what a room Lots of space lots of lovely soaps and stuff Breakfast was really delicious- the juices meats cheeses croissants breads fruit everything Sky bar was fun and got a free glasss of cava to start the evening off - fab view from roof bar
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 6 Oct 2022
Dear John , Thank you for your wonderful review on behalf of the entire Axel Hotel Madrid team. We are very happy to have met your expectations and to know that everything has been to your liking. Our personalized service is one of our key points and all the team is always ready to bring the best Axel Experience to all our guest. We hope to see you soon again! An affectionate greeting! Jaime Garcia-Morato R. General manager. Hotel Axel Madrid
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ciaran T wrote a review Sep 2022
1 contribution
Not just heterofriendly but a pan friendly place to stay. A fun rooftop bar and pool area. A permissive and funky Bala Perdida club in the basement. A little bit of road noise and noise from the club if you're not in a party mindset.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, Director General at Axel Hotel Madrid
Responded 25 Sep 2022
Dear 87ciarant; Thanks so much for your great comment on behalf of all of us at Axel Hotel Madrid. We are very glad to know that we meet your expectations and all was to your liking. As you said, we are a place that is for everybody regardless of their gender identity or sexual orientation. A safe place to welcome everybody. We apologize if there was some noise, we are working in order to isolate the basement and provide a much better Axel Experience to all of you. We are all looking forward to welcome you back very soon on your next visit to Madrid. Kind regards Jaime García-Morato R. General Manger. Axel Hotel Madrid.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrés O wrote a review Sep 2022
2 contributions
Loved everything about the hotel, from the decor to the accommodations to the bar on the rooftop. The staff cannot be more friendly and helpful. They made me feel right at home. The options for breakfast area many...always fresh...
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, General Manager at Axel Hotel Madrid
Responded 14 Sep 2022
Dear 538andr_so; Thanks for such a great review. We are very glad to know that everything was under your expectations and to your liking. Our hotel is different and make our guests feel comfortable is always our priority. We hope to see you very soon on your next trip to Madrid, I`m sure you can feel the Axel Experience once again. Kind regards Jaime García-Morato R. General Manager Axel Hotel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian S wrote a review Aug 2022
2 contributions
The staff was very friendly and welcoming, they upgraded me at check in to a very nice suite for no extra charge! The room was very large and super chic & clean. The rooftop pool was an amazing amenity that we great use of during our stay. Staff members Jamie, Martin and Iva were amazing and made my first trip to Madrid one to remember. I will definitely be coming back and staying at the Axel.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jaime Garcia-Morato Reimunde, General Manager at Axel Hotel Madrid
Responded 14 Sep 2022
Dear brians; Thanks for such a wonderful review. We are very glad to know that everything was under your expectations and to your liking. Our hotel is different and make our guests feel comfortable is always our priority. We hope to see you very soon on your next trip to Madrid, im sure you can feel the Axel Experience once again. Million Thanks Jaime García-Morato R. General Manager Axel Hotel Madrid
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$95 - US$178 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
88
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AXEL HOTEL MADRID (S̶$̶1̶8̶1̶) S$156: UPDATED 2022 Reviews, Price Comparison and 949 Photos (Spain) - Tripadvisor

Frequently Asked Questions about Axel Hotel Madrid
Which popular attractions are close to Axel Hotel Madrid?
Nearby attractions include The PubCrawl Company (0.3 km), Essential Flamenco (0.3 km), and Pub Crawl Madrid (0.4 km).
What are some of the property amenities at Axel Hotel Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Axel Hotel Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Axel Hotel Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Axel Hotel Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Axel Hotel Madrid?
Conveniently located restaurants include Pizzart Luchana, Grama Lounge, and La Vaca Argentina.
Are there opportunities to exercise at Axel Hotel Madrid?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Axel Hotel Madrid located near the city centre?
Yes, it is 0.2 km away from the centre of Madrid.
Are any cleaning services offered at Axel Hotel Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Axel Hotel Madrid?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Axel Hotel Madrid?
Many travellers enjoy visiting Royal Palace of Madrid (1.2 km), Plaza Mayor (0.6 km), and Museo Cerralbo (1.7 km).