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SLEEP'N Atocha

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382 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Vigo, Galicia
Reviewed 8 January 2017

Excellent place to stay in the heart of Madrid. Clean, comfortable and within walking distance of all the main attractions. Literally two minutes on foot from Atocha Train Station. The highlight of my stay was the hotel staff. Extremely friendly, polite and helpful at all times. I will certainly stay again.

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Helpful?
Thank Marcos A
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hello there, Marcos A, thank you for dedicating some minutes to write this feedback about your stay. It's very important for us to know what you think so that we keep improving everyday, step by step. We're really happy that you enjoyed your stay that much, specially that you got along so well with all of the staff. We always...

Geelong, Australia
Reviewed 6 January 2017 via mobile

We arrived off the train from Paris on a Friday night and were tired with heavy bags, and I was silly enough to have made a mistake with my booking (I booked for February instead of January when we needed it) and Montse was incredible and sorted it out so that we still had a great room and she went...

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Helpful?
Thank stephheadon2347
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey stephheadon2347, how are you doing? Thank you for the feedback, it's very valuable information for us, because it's the best way to learn what to improve. We're very happy that you could finally rest after such a long trip, specially if you were so worried about having made a wrong reservation. In the end things turned out good, and...

Sydney, Australia
Reviewed 5 January 2017

Location of the hotel is brilliant, as it is very close to the Atocha metro station, and within walking distance to the majority of tourist attractions in Madrid's city centre. The staff were very friendly and helpful, especially Montse, who taught us how get around the city, as well as giving us great recommendations for places to visit in the...

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Helpful?
Thank bwcchan
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey, bwcchan, how are you doing? Thank you for the feedback about your stay. It's very important for us to know what you think so that we can telll what to improve. We want to be better everyday. We're so happy that you had such a wonderful experience in SLEEEP'N! Our main goal is always to make you feel like...

Reviewed 26 December 2016 via mobile

Very friendly staff. Comfortable beds & functional modern & clean rooms. Close to Atocha railway station & metro. Monstre at the reception desk gave us a very good indication for fabulous restaurant. Thank you for caring for your guests.

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Helpful?
Thank Chantal K
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hi Chantal K, thank you kindly for the feedback! it's very useful for us to know what you think so that we can learn what to improve. We're happy that you found everything to be of your liking, specially the staff. We always try to make you all feel like home. We're really flattered that you noticed how comfy the...

Sao Paulo, SP
Reviewed 21 December 2016

The hotel is really well located, near subway, train station, museum mile and parque del retiro. Everything is charged and they have a mini market where you can buy water, beverages and snacks. The breakfast is fair but there are also several coffee houses around. The balcony rooms are really noisy.

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Helpful?
Thank Giluiz
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hi Giluiz, Merry Christmas and thank you kindly for the feedback. It's really appreciated and helpful. We're happy that you liked the place, and that you found everything to be closeby. We're sorry about the noisy day. Even if the windows are sound-proof, it can't be helped when there's too many shouting going on out on the streets. Hopefully the...

Thailand
Reviewed 14 December 2016 via mobile

Two night stay with good memories. The hotel building is next to The Museo Nacional Centro de Arte Reina Sofía and a few step to big Madrid Atocha Train Station. You easily grab McDonald, Starbursts n KFC within 30 seconds. This hotel has a variety yummy Chinese food. Just ask receptionist with desirable menu, the order will be sent to...

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Helpful?
1Thank Toonn
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hi Toonn, thank you kindly for the feedback. We really appreciate that you dedicating some minutes to do this. It's very helpful for us to know what you think so that we can improve day by day. We're really happy that you enjoyed your stay so much. It's true that we have a very good location next to some of...

Singapore, Singapore
Reviewed 14 December 2016

Regret for booking this hotel for stay on 11 Dec 2016 .Although stated hotel facility is with elevator, our room nos 507 and 515 were both not at lift level and with elderly like us , we have to drag our big lugguges by walking/climbing staircases to reach our rooms..both check in and check out which is terrible particularly one...

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Helpful?
Thank LTPSSS
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hello LTPSSS, thank you for the feedback about your stay. It's very useful for us to know what you think so that we can improve day by day. We're deeply sorry that you didn't enjoy your stay. It's true that there's one set of rooms that have a few stairs leading to them. You'll be glad to know that we're...

Kalamazoo, Michigan
Reviewed 13 December 2016

Great location and great staff. Especially Montse who helped me with a group of 9 students. She researched options to get this group and their grande luggage to the airport. Room was clean, ready on time and easy to access from train station.

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Helpful?
Thank Sherie W
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey Sherie W, thank you kindly for the feedback!! It's very important for us to know what you think so that we learn what to improve. We're really happy that you and the students had a good time, and that the staff could help you out with all you needed. And if the location was most convenient, then I think...

Reviewed 8 December 2016 via mobile

Cute rooms, really helpful staff who speak a variety of languages and the breakfast package we had included in the room price is WELL worth it. Even as a separate thing, for €5,50 you get a ham&cheese croissant/toast, juice/water, coffee, and fruit/nuts/kitkat. Beds are comfortable, the room with private bathroom is spacious for 2.

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Helpful?
Thank Alejandro A
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey Alejandro, thank you kindly for the Feedback! It's very nice to hear from you, so that we can see what you liked and what should we change =) We're glad that you liked everything, including the breakfast, and that you noticed that the beds are extra comfy. We chose them on purpose so our clients get the best possible...

Edmonton
Reviewed 4 December 2016 via mobile

I stayed at Sleep'n for two nights. I arrived in Madrid by train and the Sleep'n was just a short walk from the train station which was very convenient. I enjoyed my stay, the staff were kind and welcoming, the rooms were small (but who comes to Madrid to hang out in their room?) and very clean. The boxed breakfast...

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Helpful?
Thank Cangal77
sleepnatocha, Director de Relaciones con Clientes at SLEEP'N Atocha, responded to this review

Hey Cangal77, thank you very much for dedicating a few minutes to give all this feedback about your stay. It's very important for us to know what you think, so that we know what and how to improve. We're glad that you enjoyed your visit so much. It's true we're conveniently located near Atocha station, but also next to the...

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boutique lodgment with affordable prices. Enjoy the Spanish capital and stay in our fully renovated and warm rooms worthy of a 4 or 5-star hotel. We are an accommodation reference in Madrid due to our excellent location and fantastic value for money. DESCRIPCIÓN EQUIPAMIENTO HABITACIONES: • Cama viscoelástica amplia y muy cómoda / Spacious and comfortable bed • Juego de 4 almohadas / Set of 4 pillows • Edredones nórdicos / Nordic quilts • Baño privado con ducha de alta presión y efecto lluvia / Private bathroom with high-pressure and rain-shower effect • Secador de pelo profesional / Professional hairdryer • Caja fuerte* / Safe deposit box* • Climatización completa (calefacción, ventilación y aire acondicionado) / Complete climate control (heating, ventilation and air-conditioning) • Televisión con +70 canales / TV with more than 70 channels • WiFi de fibra óptica gratuito / Free WiFi - "Fibre optic" • Teléfono* / Telephone* • Altavoces HQ Bluetooth "Play & Sound" / HQ Bluetooth "Play & Sound" Speakers • Acceso gratuito a lista de reproducción en Spotify / Free access to our own Spotify playlist • Otro mobiliario: Espejo de cuerpo entero y lámpara de lectura / Other furniture: Long mirror & reading lamas DESCRIPCIÓN EQUIPAMIENTO ZONAS COMUNES: • Desayuno "Take away" / Take away Breakfast • 24h SHOPPN Market - "Temptation & Salvation" • DRINKN Lounge Bar • Mini Cine / Movie "theater" • Alquiler de espacio para reuniones* / Space available for meeting room* • Terraza (apertura Verano 2016) / Rooftop (opening Summer 2016) • WiFi de fibra óptica gratuito / Free WiFi • Servicio de conserjería y recepción 24 horas / 24h concierge and frontdesk service • Máquina de café 24h* / Nesspreso machine* - 24h • Parking público en frente del Hotel* / Public parking across the street* • Servicio de lavandería* / Laundry Service* • Servicio de consigna* / Locker room* • Hotelextras* o Tourist Bus, Madrid Card and Bernabeu Tour reservations o Airport shuttle o Otros servicios • Servicio de check-in/check-out express / Express check-in/check-out • Check-in antes de las 15:00H sujeto a disponibilidad / Early check-in upon availability • Check-out después de las 12:00 sujeto a disponibilidad* / Late check-out upon availability* * Servicio con cargo / With charge ... more   less 

Additional Information about SLEEP'N Atocha

Address: Calle Doctor Drumen 4, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: $85 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SLEEP'N Atocha 2*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from SLEEP'N Atocha staff and other travellers.
6 questions
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Questions? Get answers from SLEEP'N Atocha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony if available, at least overlooking the front part.”
 of 5 bubbles mrtdl, 18 Jan 2017 | Read review
“Internal rooms are much more quiet”
 of 5 bubbles Giluiz, 21 Dec 2016 | Read review
“nothing to recommend”
 of 5 bubbles LTPSSS, 13 Dec 2016 | Read review
“If you have mobility issues, be sure to ask for a room that doesn't have stairs”
 of 5 bubbles catladyKC, 4 Oct 2016 | Read review
“Our room was quiet.”
 of 5 bubbles , 20 Sep 2016 | Read review
5 of 5