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Petit Palace Santa Barbara

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#29 of 446 Hotels in Madrid
Certificate of Excellence
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Petit Palace Santa Barbara
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1,046 Reviews from our TripAdvisor Community

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Showing 403: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Great location and spacious room. Traveling with three kids and being able to find a family suite is a super plus! My son got sick one night and staff was very helpful with the cleanup. Breakfast is plentiful as well!

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Thank A TripAdvisor Member
Zoetermeer, The Netherlands
Reviewed 2 weeks ago via mobile

Stayed here for just one night but agree with previous reviewers: convenient boutique hotel in an area with lots of bars open late into the night and next to the metro. Comfortable room with strong wifi connection. Breakfast excluded but many terrace places nearby.

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Helpful?
Thank Coen W
Maria S, Guest Experience Department at Petit Palace Santa Barbara, responded to this review

Dear Coen, Thank you so much for having shared your opinion about your recent experience in Petit Palace Santa Bárbara! It is a definite pleasure to know you enjoyed your stay and that our location made it comfortable! We hope to see you very soon again. Best regards, Esther Sanz Guest Experience Department

Reviewed 2 weeks ago via mobile

Great boutique hotel in a good location very close to Gran via ( 1 kilometers by walking), which was an advantage to open to other locatiin in the city. Great service, very quite, new and comfortable (just upgrade the towel and all be perfect) Close to the underground and bars. We try one day the breakfast and it was good...

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Helpful?
Thank sharonfW4735GH
Maria S, Guest Experience Department at Petit Palace Santa Barbara, responded to this review

Dear Sharon, We really appreciate your great review. We are glad to read how much you liked our location and the service provided by our team. I am sorry to know that we couldn’t achieve your expectations regarding our breakfast and you found it quite expensive, all our products have the highest quality. We will keep working on it in...

Fleet, United Kingdom
Reviewed 3 weeks ago via mobile

Petit Palace Santa Barbara is a minute's walk from Alonso Martinez metro stop and approx. 10 minute walk to Gran Via. On the outside the hotel looks odd and in-keeping with the other buildings. Inside, the space is light and has a modern feeling. We had a large room facing the street. Black out curtains shut out all light and...

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Thank Hantschick
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Hantschick, First of all thank you so much for your time sharing your experience with us! It is a pleasure for us to know you liked our facilities and location, as you said really close to the city center. We try to have one of the best breakfast in city with the best selection and quality of products. Thanks...

Como, Italy
Reviewed 15 December 2016 via mobile

This hotel is a real nest in the center of Madrid. Room are really nice. Stuff is really helpful. Everything you need is accessible quite simply. If you need they care hire a mobile hit spot just for 5€ per day. I have been there for just one night but for sure I'll consider to return

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Thank teibaal
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear guest, First of all I would like to thank you for taking the time to share your experience on TripAdvisor. I am very pleased that you had an enjoyable stay with us and you liked your facilities, and also our MIFI; perfect to keep online while you are discovering the city! Thanks too for the mention of our staff,...

Romania
Reviewed 14 December 2016 via mobile

Pleasant hotel with very nice rooms. Very good breakfast. The hotel is located very close to every important places and attractions for tourists. Near is a metro station Alonso Martinez and a lot of shops and restaurants. You can eat also to the restaurant located inside of the hotel. The staff is more than pleasant and helpful, especially the boy...

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Thank Florian_Tudor
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Florian, Thank you so much for such a great review! It is a pleasure for us to know that you enjoyed your stay in Santa Barbara! Comments like yours give us the strength to keep working hard in order to give the best experience for all our guests! I am delighted to read that our team made you feel...

The Hague, The Netherlands
Reviewed 6 December 2016

Perfect location close to the main touristic attractions. Very good services, including good internet (Wi-Fi) connection. This boutique hotel has pleasant and modern rooms and benefits from its location.

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Helpful?
Thank Florin R
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Florin, I would like to thank you for your kind words describing your experience with us at Santa Bárbara! I am glad to know that you liked every of our services and facilities. Looking forward to welcoming you soon. Kind regards, Esther Sanz Guest Experience Department

Kondon, United Kingdom
Reviewed 6 December 2016 via mobile

The hotel's location is great to explore Madrid city, night life, shopping & enjoy variety of local cuisine. Amazing receptionist team at La Petite. Thank you to our special friend for recommending this hotel.

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Thank Kushal S
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Kushal, First of all thank you very much for sharing on TripAdvisor your opinion regarding your stay with us. I am delighted to know that you enjoyed our great location. It is a great satisfaction for all the team to make you feel comfortable and it will be a pleasure for us to welcome you back soon in Petit...

Luxembourg City, Luxembourg
Reviewed 3 December 2016

The staff are efficient and welcoming. The room was fine (even with a free laptop, though I wouldn't trrust that since it wasn't up to date with AV!). The hotel's location is great, easy to access the centre and shopping areas. And the restaurant is good - at breakfast, even the orange juice is fresh!

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Thank Stephen W
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Stephen, Thank you so much for sharing your experience at Petit Palace Santa Bárbara! We are really happy to know that our facilities and services were up to your expectations. Thanks for mention of our breakfast We are working hard on it in order to have one of the best in the city, We control the quality and variety...

Stratford-upon-Avon, United Kingdom
Reviewed 2 December 2016

As a group of 4, all agreed, we could not fault the Hotel. The rooms are nice, clean, with good room facilities, including iron and ironing board, kettle, minibar and a PC for WIFI, which is free. The staff were extremely attentive and pleasant, could not fault them. Breakfast is very good, but the dinner at €20 is a great...

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Thank CherieJoMike
Jorge d, General Manager at Petit Palace Santa Barbara, responded to this review

Dear Guest, I can not thank you enough your nice words. We all are delighted to know that your experience with us was so good!! I am sure your opinion will be very helpful for all the tripadvisor users. It will be a pleasure to welcome you back in your next visit, here you have in Petit Palace Santa Bárbara...

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Staying in Chueca

Neighbourhood Profile
Chueca
Chueca is the hip, gay neighbourhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Via, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI , hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 

Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chueca
Price Range: $153 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
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Also Known As:
Petit Palace Santa Barbara Hotel Madrid
Hotel Style:
#23 Luxury Hotel in Madrid
#30 Family Hotel in Madrid
#33 Business Hotel in Madrid
#48 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Santa Barbara staff and other travellers.
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Questions? Get answers from Petit Palace Santa Barbara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view - but correspondingly, the potential for noise - ask for street side.”
 of 5 bubbles 910StephenW, 3 Dec 2016 | Read review
“Ask for a room facing the Plaza. But all are good.”
 of 5 bubbles CherieJoMike, 2 Dec 2016 | Read review
“The hotel has quiet rooms, although none are really noisy.”
 of 5 bubbles edthebed, 1 Dec 2016 | Read review
“If you are a light sleeper ask for a quiet room”
 of 5 bubbles 416anonymousa, 23 Nov 2016 | Read review
“Stay away from a room at the street side”
 of 5 bubbles KurtCJE, 14 Nov 2016 | Read review
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