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Hotel Riu Plaza Espana

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Traveller (2262)
Room & Suite (466)
Dining (70)
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About

#104 of 467 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Riu Plaza España opened its doors in August 2019 in the Edificio España which is the 8th tallest building in Madrid, Spain, and one of the city's most iconic buildings. It is an example of 20th-century Spanish architecture built in the neo-baroque style. Located only approx. 20 km away from the Madrid-Barajas Adolfo Suárez (MAD) airport. This hotel is ideal for both leisure and business travel. The 584 modern designed, elegant decorated rooms with free Wi-Fi offer maximum comfort as well as relaxation. In the 17 stylish and modern conference rooms you can successfully organize your events and meetings. For gastronomy lovers, the guests can enjoy a buffet restaurant, as well as a Sky Bar and Lobby Bar for snacks & drinks. Visit the reinvented rooftop. The 360° terrace now has a new Gastrobar called El Edén and yet another attraction on top of its spectacular views of the capital: a transparent viewpoint looking over the recently inaugurated Plaza de España square. This glass balcony that hangs at a height of 100 metres above the ground gives our most intrepid visitors a wonderful panorama of the southern area of the capital.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Room service
Safe
Separate living room
Telephone
Wardrobe / wardrobe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:10% off at Riu Plaza Hotels
2,767Reviews68Q+A97Room tips
Traveller rating
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Catalin198013 wrote a review 17 Mar
Alexandria, Romania1 contribution1 helpful vote
Everything was perfect: hotel, location, Town, people, food, stadium. We will be back next year for sure. The vibe of Madrid îs s-o good and the people are so nice and make you feel just like home. I love Madrid.
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Review collected in partnership with riu.com
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Angie_R wrote a review Jul 2023
Liverpool, United Kingdom190 contributions178 helpful votes
Hotel's Favourite
We flew into Terminal 4 at Madrid airport as we flew with Iberia. The queues for passport control took about an hour. We then had to get a train (that was a first) to the baggage reclaim. The train runs every couple of minutes and the journey was 5 minutes. That took us to Terminal 3. The baggage reclaim was in two parts and it took us a while to locate our belt. Ours were the only cases left on our conveyor which surprised me because we hadn’t done anything different to others on our flight. We usually fly in with Ryanair or EasyJet which is a lot more simple. A taxi from the airport to Gran Via is a fixed fee of 30 euros. It takes about 20 minutes. This hotel is absolutely fantastic. Check was busy but quick. The receptionist knew we were there for the kids to see Harry Styles. She was very friendly. The lift service is brilliant. You scan your key card and it gives you a number of floors to choose, ie your room floor, breakfast, pool or rooftop bar. It then tells you which lift to get in. This stops people randomly walking around the hotel. Also it must be the quickest way to get a lift in such a large hotel. The pool area was great. It’s not massive but then people don’t really go to Madrid to sit by the pool. The water was cool which was great to cool off in the roasting temperatures. We always got a bed by the pool which surprised me. There are about 40 beds by the pool but another loads of beds adjacent in the non pool area on the opposite side. People didn’t stay too long so free beds always came available. It can get windy on the 21st floor. Bring towel pegs as the towels can blow off. They supply as many pool towels as you need and drinks are served to your sunbed. Keep hold of your drinks though as they can blow over too. We always got seated in the 360 rooftop bar. You showed your room card and told them how many people were in your group and they found you a table/seat. Sometimes we had to wait a couple of minutes but the staff were very efficient. There was always a queue on the stairs for people outside the hotel who had to pay to enter. Hotel guests always took priority over these people. A gin & lemonade was 12 euros. A sangria was 9 euros. The views are incredible. There was a nice mix of young and old people so it wasn’t full of pretentious people which was unexpected. There was often a queue to take your picture on the glass box. There is a sign saying you have a 2 minute maximum which is plenty of time. Most people took a lot less time but there’s always that one person taking far too many repetitive photographs. I was in room 716 which had a view of a wall. Not ideal but didn’t spoil are stay. But my daughter in room 718 had a nice view of the city. The rooms are nice & modern with a huge walk in shower. The breakfast was amazing. Probably the best choice of food I have ever seen. We were always seated really quickly. I will definitely return to this hotel. I couldn’t find any faults with it.
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Date of stay: July 2023
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 21 Jul 2023
Dear Angie_R, Thank you for sharing your detailed feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service. We look forward to welcoming you soon again. Sincerely, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claudia C wrote a review 16 Mar
London, United Kingdom5 contributions1 helpful vote
This Hotel is absolutely amazing. Everything was perfect! Definitely one of the most beautiful buildings in Madrid! Bedrooms are modern and comfortable. Breakfast is very good as always. Staff and service is amazing. The views from the rooftop are breathtaking! Thanks Riu for always making us feel like home. We always come back!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tom B wrote a review 13 Mar
The Villages, Florida166 contributions120 helpful votes
+1
My wife and I visited Madrid last year, 2023. We booked the best room at the RIU. Balcony room, the view from our room was incredible and worth the extra fare it cost. The security in the hotel was good to great, your room key was programmed for your floor. Breakfast was included in our reservation, the dining area was extensive and varied, we appreciated it. When we talk of Madrid it is always with a desire to return to the RIU and the room we had. Directly across the street is the plaza honoring the author of the Man of La Mancha , Cervantes, to the right of that plaza is an Egyptian Temple gifted to the people of Spain. It is an exceptional location and is convenient to the main avenue in Madrid as it is on it. 5 Stars because 6 would not make sense. But the best part of the RIU was the roof. What a nightclub, the youngest, prettiest of Madrid would show up night after night, the views are easily the best in town. Priority entrance is given to those staying in the hotel. There is a glass floor which you can have your photo taken on as you stand over the abyss - if you dare ! Go for the roof - go for the view - but when you visit Madrid - go to the RIU !
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: While it is not inexpensive we found Spain to be very affordable and usually would get the best...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 5 days ago
Dear Tom B., We are already missing you! Thank you very much for your review and your kind remarks, it is very much appreciated. Positive feedbacks make our day and make us want to improve the experience we provide to our guests. The most important thing is that your wife and you liked it. Looking forward to your next visit. Kindest Greetings, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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THE TRAVELLER wrote a review 12 Mar
Malaga, Spain11576 contributions3922 helpful votes
My experiences of Riu hotels in Morocco and the Canaries have been greqt, but this was different. Great location, but......I didn't do my homework properly- a 600 roomed hotel just isn't for me ! You can never fel.lime a huest here, just a number and it's not cheap either. So, a bad choice made by me. Rooms were modern and soulless. Staff members could never know who you are. Food was nothing special. This is probably their largest hotel but it really wasn't for me. I would have given an average rating, but for the price- that made it a poor experience. Riu Palace in Taghazout, Morocco is brilliant!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 6 days ago
Dear Kingpaul100, Thank you very much for taking time to tell us about your stay. We do our best to provide an excellent service experience, therefore, it is disappointing to read that you found aspects to be below both your expectations and our standards. Your review will be revised further, as we hope that you will give us another chance to host you and to redeem your confidence in us. Best Regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ayechaudhary wrote a review 10 Mar
1 contribution
We were celebrating our friends birthday. The check-in process was very easy. The staff was always helpful and available at all times of the day. The hotel is located centrally very easy to get to all important places. We will definitely go again.
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Review collected in partnership with riu.com
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 1 week ago
Dear Ayechaudhary, We are very grateful to read that you gave us the opportunity to prove that all the positive reviews that we have are based on the reality of our hotel and the result of the work of our lovely staff. Thank you very much! It is wonderful to read you enjoyed your friends birthday. We hope to see you again very soon. Warmest Regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob L wrote a review 9 Mar
1 contribution
I waited to post this review hopping management would do something and that never happen so here we go. I don't write reviews. Not my style just think I need to so it doesn't happen to somebody else. We stayed at the RIU hotel in Madrid for a family vacation. Beautiful hotel. Better in person. The first night we woke up to the rain coming in our room. Yes right over our bed out of a recess light. Talk about danger. They front desk was polite to move us to a room that didn't have a leak. No problem. I ask the front desk agent to not move our stuff. We will do it when the other room is ready. I am away from my country and i have special medicine for my heart condition. When we came back, all of the stuff was moved and my medicine bag missing. Yes, nobody knows where it went. After having a panic attack for an hour the manager magically found it. This little episode ruin our night but not our vacation because we we were smart and we changed hotel the next day. I sent email about our issue to the hotel and they couldnt help us. The GM Mr Florez gave us an email address to send our complaint After Travel Customer Care . They told us they would refund 220 euros. That was 9/1/2024. Today is March 9, 2024 and we have yet to get our money back from a sleepless night in teh rain.
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Date of stay: November 2023
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 5 days ago
Dear E6065HTrobl, Thanks for your review. Allow us to tell you that we are aware of your case and we know that it is in process. In any case, please, we suggest that you make sure that you do not have other pending transactions in relation to this matter which may be hindering our return. Have no doubt that the problem will be solved. Yours faithfully, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David G wrote a review 8 Mar
Bluffton, South Carolina552 contributions160 helpful votes
We were here 3 nights, 1 on our own and 2 with our group tour. Everyone from the front desk, all service and restaurant staff were excellent. Our flight brought us in early, the front desk stored our luggage and sent me a text when the room was ready. Roof top bar, front desk gives you a pass, has great views of the city, DJ, everyone taking selfies, eating and drinking. We chose the restaurant on 26th floor for wine and tapas. Breakfast buffet was plentiful with great service and food. I complicated the manage for it all
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 1 week ago
Dear David G., It is an honour to be recognized as a good hotel. Our staff are thrilled when they read, they efforts are being appreciated, we thank you on behalf of our lovely team. It was lovely to have you here. We hope you will come back soon, David. Warmest wishes! Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fwf30 wrote a review 7 Mar
Asir Province, Saudi Arabia1 contribution
Everything was identical to the pictures and the service was very great. Everything I needed I found. The rooms are very comfortable, the terrace is wonderful, the breakfast is varied and delicious, the cleanliness is excellent, and the insulation is also very excellent, even though we have a balcony and the hotel is on the busiest street, the famous Gran Via, and although the hotel itself is crowded, if you close your door in the room you will not hear anything at all. The staff is helpful, professional and wonderful. . The location is also excellent, as it is located close to most of the important tourist attractions and markets around you. I thank the hotel managers, employees, workers and everyone who took care of us at the hotel.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 1 week ago
Dear fwf30, Thank you for your comment, It is very gratifying to receive such positive feedback as yours. It is very gratifying to receive such positive feedback from you, so we can see that we are continuing our efforts to do our best. We hope that you will visit us again soon at one of our facilities and provide you with another 100% satisfactory experience. Yours faithfully, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Efraim M wrote a review 7 Mar
6 contributions
great hotel, on a central spot, breakfast was excellent with many options and the room views are amazing.The staff was very friendly and helpful to us.It is one of the best value for money hotels in madrid.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza España
Responded 1 week ago
Dear Efraim Mavrikos, Thank you for taking the time to leave this fantastic review. It is for this that we work and it is very rewarding to learn that our efforts are appreciated. We do hope all our guests to expect a perfect stay at our hotel. Lovely hosting you and looking forward to having you again soon, Efraim. Kindest Regards! Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$234 - S$408 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridMalasaña / Centro / Universidad / Princesa
NUMBER OF ROOMS
582
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL RIU PLAZA ESPANA (S̶$̶3̶3̶7̶) S$249: UPDATED 2024 Reviews and Photos

Frequently Asked Questions about Hotel Riu Plaza España
Which popular attractions are close to Hotel Riu Plaza España?
Nearby attractions include Gran Via (0.3 km), Terror Stories Experiencity (0.4 km), and Linked Minds Escape Room (0.5 km).
What are some of the property amenities at Hotel Riu Plaza España?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Riu Plaza España?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Plaza España?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Plaza España?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Riu Plaza España?
Conveniently located restaurants include Brunchit Malasaña, SteakBurger Gran Vía 55, and Oven Mozzarella Bar.
Are there opportunities to exercise at Hotel Riu Plaza España?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza España?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza España offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza España?
The staff speaks multiple languages, including English, Spanish, and French.