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Traveller (1680)
Room & Suite (423)
Dining (65)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#116 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Riu Plaza España opened its doors in August 2019 in the Edificio España which is the 8th tallest building in Madrid, Spain, and one of the city's most iconic buildings. It is an example of 20th-century Spanish architecture built in the neo-baroque style. Located only approx. 20 km away from the Madrid-Barajas Adolfo Suárez (MAD) airport. This hotel is ideal for both leisure and business travel. The 584 modern designed, elegant decorated rooms with free Wi-Fi offer maximum comfort as well as relaxation. In the 17 stylish and modern conference rooms you can successfully organize your events and meetings. For gastronomy lovers, the guests can enjoy a buffet restaurant, as well as a Sky Bar and Lobby Bar for snacks & drinks. Visit the reinvented rooftop. The 360° terrace now has a new Gastrobar called El Edén and yet another attraction on top of its spectacular views of the capital: a transparent viewpoint looking over the recently inaugurated Plaza de España square. This glass balcony that hangs at a height of 100 metres above the ground gives our most intrepid visitors a wonderful panorama of the southern area of the capital.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Room service
Safe
Separate living room
Telephone
Wardrobe / wardrobe
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Spanish
1882Reviews59Q+A61Room tips
Traveller rating
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Most Recent
Kimberley Clement wrote a review Nov 2022
Glasgow, United Kingdom319 contributions104 helpful votes
Stayed here for my sisters 30th and it was lovely, great location, wonderful roof top pool. Staff were so friendly, roof top bar also a huge highlight. Breakfast was lovely as well plenty of choice. Would definitely recommend staying here.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 days ago
Dear Kimclement1 , We enjoyed reading your generous review of our Hotel Riu Plaza España. It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property. We look forward to welcoming you again in one of our worldwide premises. Best wishes, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris Gil Goodtimes wrote a review Aug 2021
San Bernardino, United States17 contributions4 helpful votes
+1
Hotel's Favourite
My husband and I stayed for 1 week. We would definitely choose this hotel when returning to Madrid. The staff is very helpful. We purchased the Deluxe Suite with a Terrace. I would HIGHLY RECOMMEND spending the extra money for one of these rooms. The room is large and has a large terrace with beautiful views of the Madrid city. The entire hotel is clean and modern. The free breakfast has excellent choices and reminded us of what could be offered in an all-inclusive Riu property. We purposely choose Riu because we've stayed at them before in Cancun. This hotel lives up to the Riu name and quality. It's a great location to walk to any of the popular tourist sites as well. The only time we used an Uber or taxi was to get to/from the airport. There was a mini fridge in our room as well as a coffee maker. They provided bottles of water as well inside the room. There is also a safe to use and an iron/ironing board in each room. Free wifi was an added plus and was very fast. Overall, an excellent hotel and experience.
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: Upgrade to the Deluxe King Suite with a Terrace -- 100% worth the money!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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warfield38 wrote a review Nov 2022
Madrid, Spain1 contribution1 helpful vote
I can't say enough about the fantastic location of this property as well as the care and attention shown by every single hotel staff member we encountered! From the moment you enter the door staff are wonderful, Luis and Kenny did a spectacular job in assisting us. The property is beautiful, centrally located and the rooms are very clean and efficient.
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 3 days ago
Dear Warfield, We thank you very much on behalf of our beautiful staff, who are delighted when their efforts are appreciated. It is wonderful to learn you liked it. We will be waiting to see you again very soon! Loving Regards! Hotel RIU Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanessajimenez8 wrote a review Nov 2022
Yuma, Arizona2 contributions1 helpful vote
From the staff to the location to the amenities, everything was outstanding. I will must definitely book this hotel again on my next trip. I booked a room with a terrace and the view was amazing. The food and drinkings on the rooftop were also superb
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 1 week ago
Dear Vanessajimenez8, We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel. We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us. Kind regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve wrote a review Nov 2022
Essex, United Kingdom2 contributions1 helpful vote
Location, scenery, room...great...but as with some 5-star hotels, some arrogant staff. I did email them after my stay...no reply. I was challenged brining in my partner (room was booked for 2 under my name) and at breakfast I was told to pay for my partners breakfast (not allowed to put it on the room) ...and had to reclaim off reception. These incidents took place in front of my partner and were very public...embarrassing
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: go early to the roof top bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear Fisherkingmitchell, Thank you very much for staying with us. We really appreciate your feedback, we will take note when making the right arrangements. Please accept our apologies. Hoping to be able to host you again soon. Kind Greetings, Hotel RIU Plaza España Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dpevans77 wrote a review Nov 2022
London, United Kingdom4 contributions1 helpful vote
Beautiful hotel and rooms. Great breakfast and reception staff. Only downside I found was the amount of doorman/acuity who were often very rude and did not provide a warm reception. They often looked you up and down.
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear Evans, Thank you very much for staying with us and sharing your great ratings, however, we are sorry to learn this aspect made your stay less pleasant. We would like to explain that our security staff team duty is ensuring the peace and safety of our guests, unfortunately, with a capacity of more than 1,164 guests, this becomes a complicated task. We would like to apologize if you felt unwelcome, we always kindly ask our guests for their understanding. Nonetheless, your observations are taken into account and passed on to all the General Management. Kind Greetings, Hotel RIU Plaza España Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nooruddin H wrote a review Nov 2022
1 contribution1 helpful vote
We liked the hotel the staff were were friendly, we felt very secured. it was clean well lighted with decoration making it very lively and welcoming. Elevators were equipped with technology so the non-occupant would get access.
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear Nooruddin H., Thank you very much! It is wonderful to read you enjoyed your stay. Best wishes and be back soon! Hotel RIU Plaza España Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yossi S wrote a review Nov 2022
4 contributions5 helpful votes
Very good hotel, wonderful breakfast Close to everywhere, metro station under the hotel. A large and comfortable bed, a spectacular view from the room. A beautiful bar on the roof of the hotel. I highly recommend
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear yossis59, Thank you so much for taking the time to write a review. We are very happy to hear that we were able to provide you with a comfortable and memorable experience. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area. Best Regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sassyj wrote a review Nov 2022
Belfast, United Kingdom4 contributions2 helpful votes
Hotel is fantastic, rooms very clean and spacious, great choice of breakfast Great location, short walk to tour bus stop. Restaurants close by. The sky bar was amazing. I would highly recommend Riu Plaza.
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Review collected in partnership with riu.com
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear Sandra, Thank you for taking the time to write such a great review of our hotel on TripAdvisor. It was a pleasure having you stay with us and we are thrilled that you enjoyed all aspects of our property. Certainly, we have passed along your very kind comments to our team leaders! It would be great to welcome you soon again! Until then, we wish you all the best. Best regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sridhar S wrote a review Nov 2022
Chennai (Madras), India133 contributions86 helpful votes
Supposedly a 4 start hotel but will knock it down to 3 as it does not even provide room slippers and the carpet was a very hard rough surface! We were given room 2122. Which is really small and odd shaped. Beds in a small nook with a writing table in another small nook. So we had to lay out our large bags in the writing area nook, which meant partially blocking the entry door! Bathroom ironically was more spacious and modern than most hotels. We stayed a 2nd night in 706 which is a regular sized room and overlooks the square in front. So make sure you dont get a room on the 21st floor! Tea and coffee and a pot available in the room. Breakfast buffet spread was outstanding. Large choice and a very spacious restaurant. It's location on Grand Via is excellent. Walking distance to the palace. Also get a nice view from the top floor near the swimming pool.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Marketing at Hotel Riu Plaza España
Responded 2 weeks ago
Dear Sridhar, Thank you very much for staying with us. We are very sorry to learn about the areas that did not exceed your expectations. The information provided does not clarify with whom the reservation was made. Please allow us to explain that when a booking is made through a third party and not RIU, it’s the agency with whom the guests have booked, who is in charge of the reservation, unfortunately, we cannot reply on their behalf. Kindest Regards, Hotel Riu Plaza España Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$158 - US$235 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridMalasaña / Centro / Universidad / Princesa
NUMBER OF ROOMS
584
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HOTEL RIU PLAZA ESPANA: UPDATED 2022 Reviews, Price Comparison and 1,724 Photos (Madrid, Spain) - Tripadvisor

Frequently Asked Questions about Hotel Riu Plaza España
Which popular attractions are close to Hotel Riu Plaza España?
Nearby attractions include Gran Via (0.3 km), Terror Stories Experiencity (0.4 km), and Linked Minds Escape Room (0.5 km).
What are some of the property amenities at Hotel Riu Plaza España?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Riu Plaza España?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Plaza España?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Plaza España?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Riu Plaza España?
Conveniently located restaurants include Brunchit Malasaña, GastroVía 61, and SteakBurger Gran Vía 55.
Are there opportunities to exercise at Hotel Riu Plaza España?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Riu Plaza España?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Plaza España offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza España?
The staff speaks multiple languages, including English and Spanish.