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Crowne Plaza Madrid Airport

970 reviews
#190 of 440 Hotels in Madrid
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Traveller (361)
Room & Suite (265)
Dining (73)
Overview
  • Excellent32%
  • Very good44%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
“madrid airport”(62 reviews)
“shuttle service”(29 reviews)
“free shuttle”(31 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (970)Write a Review
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All reviewsmadrid airportshuttle servicefree shuttlean early flightholiday inn expressbetween flightsnice hotelan overnight stayfollowing morningwake up callone night stayother hotelsrooms are spaciousthe hotel offersthe ground floorcoffee machinebuffet breakfast
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11 - 15 of 532 reviews
Reviewed 29 October 2017

Crown Plaza Hotels and standards can be varied as indeed all hotel chains are, this is not the Crown Plaza Dubai, however it more than made up for its lack of modernity, by a really excellent dinner, which was really well cooked and superb. Congrats...More

Thank alewisman
Response from CPMManagement, Director General at Crowne Plaza Madrid AirportResponded 30 October 2017

Dear alewisam Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ana Calvín General...More

Reviewed 27 October 2017 via mobile

We were disappointed that this hotel, being in such a remote location, which by the way isn’t that close to the airport, the hotel did not offer a service to local shops, restaurants or closest train station (about 1.7km, 25-min walk). We found the public...More

Thank Joyce L
Response from CPMManagement, Director General at Crowne Plaza Madrid AirportResponded 30 October 2017

Dear Joyce, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. T1,T2 are located 3 km from our...More

Reviewed 23 October 2017

This hotel was well on its way to a 5 star review. The room was really nice, the bed super comfy with great pillows, the furniture new looking, and the absolute best sound proofing of any hotel I've ever seen in Europe. I actually never...More

Thank frank3355
Response from CPMManagement, Director General at Crowne Plaza Madrid AirportResponded 24 October 2017

Dear frank3355, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. It is something strange because we did...More

Reviewed 20 October 2017 via mobile

Comfortable beds, quiet, good service, good breakfast, easy shuttle service. Rooms are a little tired and need some furniture upgrade, otherwise all good value. The staff were all helpful and professional.More

Thank PeteC166a
Response from CPMManagement, Director General at Crowne Plaza Madrid AirportResponded 22 October 2017

Dear PeteC166a Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ana Calvín General...More

Reviewed 19 October 2017

I found the hotel to be really comfortable and the room well above expectation. Work booked this hotel so I wasn't sure what to expect but I was pleasantly surprised. We were advised by our work that breakfast was included to be told the first...More

Thank Alan T
Response from CPMManagement, Director General at Crowne Plaza Madrid AirportResponded 22 October 2017

Dear Alan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ana Calvín General...More

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Traveller (361)
Room & Suite (265)
Dining (73)
Hotel & Grounds (325)
Bathroom (52)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$72 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in Madrid
#111 Business Hotel in Madrid
#135 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in Madrid
#111 Business Hotel in Madrid
#135 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
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