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NH Collection Palacio de Tepa

1,218 reviews
#29 of 442 Hotels in Madrid
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Traveller (497)
Room & Suite (484)
Storyboard
Overview
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“plaza del angel”(14 reviews)
“great location”(126 reviews)
“junior suite”(35 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from NH Collection Palacio de Tepa
Special Offer: Spring Promo
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,218)Write a Review
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Traveller rating
443
193
35
8
5
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443
193
35
8
5
Show reviews that mention
All reviewsplaza del angelgreat locationjunior suitewalking distancenespresso machinetop floorsanta anaexcellent hoteltapasmajor attractionspremium roomroyal palacegreat rooman upgradecentral locationlarge bathroomby foot
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1 - 5 of 684 reviews
Reviewed 2 weeks ago via mobile

Excellent Hotel-friendly staff, very accommodating, clean, and perfect location in the heart of Madrid! Within walking distance of many great restaurants and shops. Very close to Metro and approximately 10 minutes from main train station-We will definitely be back!More

Thank Judy R
Response from PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de TepaResponded 2 weeks ago

Dear Judy R, thank you for your excellent comments about our hotel and staff and for sharing your experience in TripAdvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid! The entire NH Collection Palacio de...More

Reviewed 3 weeks ago

The location is excellent and is in the heart of the city. I stayed in a premium room and the room was terrific. It was very large and spacious with multiple chairs / places to sit in. The bed was very comfortable.More

Review collected in partnership with NH Hotels
Thank pmoon427
Response from PalaciodeTepa, Director de Relaciones Públicas at NH Collection Palacio de TepaResponded 3 weeks ago

Dear Pmoon427 thank you for your excellent comments and for sharing your experience in TripAdvisor, we are very happy to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Collection Palacio de Tepa team is looking forward...More

Reviewed 4 weeks ago

We stayed here 7 nights , Jan 15 to Jan 22. Great location , room , breakfast . Everything was perfect . For sure , during our next visit to Madrid , we will stay in this hotel . Even some noice from outside (...More

Thank Oren K
Response from PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de TepaResponded 3 weeks ago

Dear Oren K, Thank you very much for your fantastic comments! We are glad to read that your stay with us was perfect and that you will come back. This is definitely the best reward to our team’s daily work. Please do not hesitate to...More

Reviewed 4 weeks ago

The overall experience was fantastic generally speaking. I would rate this at 4 1/2 stars only because of the outside noise from the surrounding bars and clubs. The other downside is that the room climate is centrally controlled and had to sleep with the window...More

Review collected in partnership with NH Hotels
Thank sdpalacios_esq
Response from PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de TepaResponded 4 weeks ago

Dear sdpalacios_esq firstly I would like to thank you for your comment about our Hotel. We highly value your opinion in our process of continuous improvement. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards

Reviewed 4 weeks ago

As mentioned by many reviewers, this hotel is in a fantastic location, central and close to everything. It is also quite beautiful, the staff is helpful and friendly. However, there were some things missing in a hotel of this calliper - for example, only one...More

Thank Clarice L
Response from PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de TepaResponded 4 weeks ago

Dear Clarice L we really appreciate you decide to taken a few moments of your valuable time to express your opinion about The NH Collection Palacio de Tepa during your recent stay. Please be sure that our Head Offices have already been informed about your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$191 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#23 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#23 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (497)
Room & Suite (484)
Dining (186)
Pool & Beach (1)
Amenities (124)
Business Centre & Event Rooms (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
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DenMoh
16 August 2017|
AnswerShow all 6 answers
Response from Nabil C | Reviewed this property |
For someone who is walking rather than strolling, Plaza Mayor 5 minutes, SOL Metro station 10 minutes, Gran Via 13 minutes. But note that all the walking for these destinations is through center of Madrid where you will pass... More
1
Vote
vehs
9 February 2017|
AnswerShow all 4 answers
Response from PalaciodeTepa | Property representative |
Dear Vehs, please know that our breakfast has always smoked salmon and sandwiches prepared with smoked salmon and chees, however should you have any especial preference please let us know in advance we will do our best to... More
1
Vote
Google Translation
Julie73
16 January 2017|
AnswerShow all 6 answers
Response from PalaciodeTepa | Property representative |
Dear Julie, our Gym is open 24 hours 7 days a week, for the sport club located in front of us is one of the most exclusives in Madrid where we have a very especial agreement for our guest the cost for a day pas is 18... More
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Room Tips
"higher , 4th floor"
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"Room 516 has a slanted ceiling - and you can only get in bed from the one side of it."
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"If noise is a issue, you may need to check whether there are rooms away from the street. There are limited..."
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"If you like views, ask for views (will likely come with noise). If you want quiet, then seek a room away from..."
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