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Upon arrival, the stately Westin Palace welcomes you right next to the Fountain of Neptune and the Prado museum. I checked in and had a nice welcome to a large suite overlooking the courtyard and an outdoor bar below. There was a nice welcome gift...More
My wife and I stayed here with another couple, and we had a universally positive experience. The hotel struck the perfect blend of feeling old-fashioned but not old. The lobby is beautiful and makes you feel like you're somewhere special. The rooms are extremely well-appointed,...More
2 Thank rustyshackleford50
Response from Paloma H, Manager at The Westin Palace MadridResponded 1 May 2017
We're delighted to know that you felt like you're spoiling yourself staying with us.
Thank you so much for your wonderful review that I have shared with all the Westin Palace, Madrid Team to celebrate that we exceeded your expectations in every aspect...More
We stayed here for two nights at their upgraded room and it was one of the better hotels we have experienced in Europe. The breakfast is not worth the money but it was alot better than other hotels. Great location, close to eveything.
A beautiful and classic hotel at a good location. Service was right and hotel was clean and nice. But the classic (old) character could use some more modern touch. Certainly the plaza to be for older generations but to avoid if you like modern confort....More
Response from Paloma H, Manager at The Westin Palace MadridResponded 3 days ago
We appreciate the time taken to write your review regarding your stay with us.
Happy to know that you like the hotel building and enjoy the hotel location as well as its service.
We take note about your feedback related with the modern...More
You have 3 major museums in super short walking distance. Since the moment you arrive, you feel that all the associates are waiting for you. From the hard worker and friendly Bell Boys, they give you the warmest welcome. In the Front Desk, everybody shines....More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$298 - US$998 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#15 Family Hotel in Madrid
#34 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Response from Paloma H | Property representative |
Good afternoon Anne,
As other users have commented, we do not have a pool. Thank you for letting us know about the divergences between the information given by TripAdvisor and our hotel.
We hope to welcome you soon,