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01/10/2017 02/10/2017
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    The Westin Palace Madrid

    Plaza de las Cortes 7, 28014 Madrid, Spain
    Hotel website
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    01/10/2017 02/10/2017
    US$321
    US$298
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    US$299
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    Traveller (2017)
    Room & Suite (751)
    Dining (252)
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    Overview
    • Excellent64%
    • Very good26%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,152)
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    1 - 5 of 3,074 reviews

    Reviewed 3 days ago

    Upon arrival, the stately Westin Palace welcomes you right next to the Fountain of Neptune and the Prado museum. I checked in and had a nice welcome to a large suite overlooking the courtyard and an outdoor bar below. There was a nice welcome gift...More

    Thank Lance S
    Hotel's Favourite
    Reviewed 29 April 2017

    My wife and I stayed here with another couple, and we had a universally positive experience. The hotel struck the perfect blend of feeling old-fashioned but not old. The lobby is beautiful and makes you feel like you're somewhere special. The rooms are extremely well-appointed,...More

    2  Thank rustyshackleford50
    Response from Paloma H, Manager at The Westin Palace MadridResponded 1 May 2017

    Dear Tripadvisor, We're delighted to know that you felt like you're spoiling yourself staying with us. Thank you so much for your wonderful review that I have shared with all the Westin Palace, Madrid Team to celebrate that we exceeded your expectations in every aspect...More

    Reviewed 3 days ago via mobile

    We stayed here for two nights at their upgraded room and it was one of the better hotels we have experienced in Europe. The breakfast is not worth the money but it was alot better than other hotels. Great location, close to eveything.

    Thank Yasmin Y
    Reviewed 4 days ago via mobile

    A beautiful and classic hotel at a good location. Service was right and hotel was clean and nice. But the classic (old) character could use some more modern touch. Certainly the plaza to be for older generations but to avoid if you like modern confort....More

    Thank Oli_Vdl
    Response from Paloma H, Manager at The Westin Palace MadridResponded 3 days ago

    Dear Tripadvisor, We appreciate the time taken to write your review regarding your stay with us. Happy to know that you like the hotel building and enjoy the hotel location as well as its service. We take note about your feedback related with the modern...More

    Reviewed 5 days ago

    You have 3 major museums in super short walking distance. Since the moment you arrive, you feel that all the associates are waiting for you. From the hard worker and friendly Bell Boys, they give you the warmest welcome. In the Front Desk, everybody shines....More

    Thank Frankie M
    NH Collection Paseo del Prado
    1,393 reviews
    #45 of 438 hotels in Madrid
     
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    1,774 reviews
    #38 of 438 hotels in Madrid
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    Details
    • Price range
    • US$298 - US$998 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Madrid
    • #10 Romantic Hotel in Madrid
    • #15 Family Hotel in Madrid
    • #34 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Priceline, Booking.com, TripOnline SA, Hotwire, Agoda, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Westin Palace Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Huertas
    • Also Known As
    • The Westin Palace Madrid Hotel Madrid ,
    • Westin Madrid ,
    • Madrid Westin ,
    • Westin Palace Madrid
    Add Photo Photos
    Traveller (2017)
    Room & Suite (751)
    Dining (252)
    Pool & Beach (3)
    Hotel & Grounds (1398)
    Bathroom (117)
    Business Centre & Event Rooms (36)
    Family and Play Areas (4)
    Nearby
    Huertas
    Also known as Barrio de las Letras, Huertas was once
    home to prominent literary figures, Miguel de
    Cervantes and Lope de Vega among them. The
    neighbourhood is committed to celebrating its rich
    heritage: Calle Huertas itself is inlaid with quotes
    from celebrated authors, street names pay homage to
    them, and second-hand bookshops pervade. Huertas
    receives a fair amount of spillover from the center —
    ...More
    Hotel Villa Real
    1,774 reviews
    .14 km away
     
    NH Collection Paseo del Prado
    1,393 reviews
    .06 km away
     
    Hotel Ritz, Madrid
    1,893 reviews
    .22 km away
     
    ME Madrid Reina Victoria
    3,046 reviews
    .52 km away
     
    Nearby Restaurants
    Cerveceria Cervantes
    661 reviews
    .11 km away
    East 47
    330 reviews
    .14 km away
    La Rotonda
    300 reviews
    .01 km away
    Green Tea Sushi & Cocktail - Hotel the Westin Palace
    247 reviews
    .05 km away
    Nearby Attractions
    Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)
    12,287 reviews
    .12 km away
    Paseo del Prado
    3,675 reviews
    .21 km away
    Casa Museo Lope de Vega
    417 reviews
    .20 km away
    Fuente de Neptuno
    451 reviews
    .06 km away
    Ask a question
    Questions & Answers
    Anne R
    17 June 2017|
    AnswerShow all 9 answers
    Response from Paloma H | Property representative |
    Good afternoon Anne, As other users have commented, we do not have a pool. Thank you for letting us know about the divergences between the information given by TripAdvisor and our hotel. We hope to welcome you soon, Glenn R
    0
    Votes
    6 June 2017|
    AnswerShow all 11 answers
    Response from Linnel_M | Reviewed this property |
    There are hairdryers however I was surprised that I had to call housekeeping for bathroom accessories ie cotton buds etc. All hotels cutting back and say it's for the environment.
    0
    Votes
    Room Tips
    "Get a "fountain view room"....important!"
    Read review
    "Upper, street level for view"
    Read review
    "Small rooms (as you'd find in older European hotels) - upgrade if you can."
    Read review
    "Ideally you don't want to look at the courtyard but half the rooms probably do"
    Read review
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