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Hotel Ritz, Madrid

getaroom.comUS$393*
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#33 of 444 Hotels in Madrid
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$492*
US$393*
Great Deal
US$406*
US$407*
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Hotel Ritz, Madrid
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1,752 Reviews from our TripAdvisor Community

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Showing 1,062: English reviews
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Athens, Greece
Reviewed 3 days ago NEWvia mobile

The hotel that respects you in all aspects Ambiance , service , value for money ! I mean that the Palace is in a great location , with a fantastic open yard for Summer morning coffee or a beer later in the day. Rooms that are acceptable and with all their systems working ..., Superb servise from all the staff...

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Helpful?
Thank 248eliask
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear 248eliask, Thank you for choosing us! And thank you for your kind comments on room, service and garden. You will be more than welcome on your next trip. Kindest rrgards, Alejandro Alegre. Duty Manager.

Finland
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

Our 2nd stay at Ritz Madrid was absolutely heavenly. Returning guests are welcomed with recognition and style. I love the feeling of staying in a hotel where they make you feel special and pampered. At Ritz we certainly felt like royalties. We were well taken care of by each and everyone from the staff. There were lovely welcome surprises waiting...

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Helpful?
1Thank TeemuHuotari
About Hotel's Favourite Review
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear TeemuHuotari, Thank you very much for your kind comments and for coming back to your home away from home! Your Security, our staff, the special amenities on suite and your experience staying with us is very important to us. Rest assure we will continue to surprise you for good for your next stay at the Ritz Madrid as different...

Michigan
Reviewed 5 days ago NEWvia mobile

Was visiting with two seniors parents and five adults. Had amazing service right from check in till we were out of the property. The rooms for the age look really in great shape. I think they are in for renovation next year. The concierge was very very help in making sure we had great experience. I can see the the...

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Helpful?
Thank PradipSKumar
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear PradipSKumar, Thank you for your visit to the Ritz! Thank you as well for your kind comments on our Concierge Service, vegetarian options and rooms. We will be delighted to welcome you back! Kindest regards, Alejandro Alegre. Duty Manager.

Reviewed 6 days ago NEWvia mobile

We came on Wednesday morning we ordered 2 rooms connected one room was ready in 13:00 the other was ready only in 18:00. They didn't understand how to set up the rooms. It takes 2 nights to understand. They offer us a compensation 4 tapas. The hotel is beautiful the location is the best. The services, I have seen better.

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Helpful?
Thank colman r
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear colman r, Thank you for choosing us during your last visit to Madrid. We are very sorry about the misunderstanding about the set up of the rooms. Thank you for your nice commnets on the location and the hotel. We will be very happy to welcome you back. Kindest Regards, Alejandro Alegre. Duty Manager.

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Really loved this beautiful hotel. The room is big and very confirtable. Luxury, calm, beatiful decoration and the staff very polite and friendly. Excelent service quality level. Good location in Madrid. Definitly recomended!! Nancy West

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Helpful?
Thank A TripAdvisor Member
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear Nancy West, Thank you for choosing us during your last stay in Madrid! Thank you also for your kind comments on the room, location and our wonderful staff. We will be delighted to welcome you back! Kindest regards, Alejandro Alegre. Duty Manager.

Norway
Reviewed 1 week ago via mobile

Madrid's best hotel. The location, the service, the rooms, the food. Top shelf all the way. There is no two ways about it. This is a first class, luxury hotel that cares for its guests. You will without a doubt have a great time. We are definitely coming back. We loved it.

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Helpful?
Thank RockStone j
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear RockStone j, Thank you fro choosing us during your last visit to Madrid. We love your felt comfortable and delighted with the service, rooms and location. We will be more than delighted to welcome you back! Kindest regards, Alejandro Alegre. Duty Manager.

London, United Kingdom
Reviewed 1 week ago

The Ritz oozes elegance and luxury. Upon arrival, you are made to feel special and everyone is extraordinarily helpful and friendly. My room was rather compact and the decor was rather old fashioned. A couple of additional charge points for the various electronic devices would have been useful. The bathroom was well equipped and spacious. The breakfast buffet exceeded expectations.

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Helpful?
Thank tsionthemove
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear tsionthemove, Thank you for your nice comments on service and breakfast. My apologies if the room was not up to your expectations. We do have 162 different rooms and each one is unique in size, shape and decoration. Upon your next visit, we will be glad to show you other options until your complete satisfaction. Muchas Gracias! Alejandro Alegre....

Palo Alto, California
Reviewed 1 week ago

Lovely old hotel. Beautiful , spacious and quiet rooms. Every single staff member with whom i interacted was thoughtful, polite, helpful, and managed to convince me they cared to help and yet were never obsequious. Wonderful. The location is perfect. Of course, it's not cheap, but you certainly get what you pay for! Next time i'm in Madrid i won't...

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Helpful?
Thank califbikegal
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear califbikegal, Greetings from Madrid! Thank you for choosing us during yout last stay in the city. We appreciate your comments on our staff and location. We will be delighted to welcome you back to the Ritz Madrid. Kindest regards, Alejandro Alegre. Duty Manager.

Los Angeles, California
Reviewed 1 week ago

We needed to spend a night in Madrid to break up our travel. We spent an idyllic overnight in this luxurious hotel. The room was gorgeous. The service was superb. We enjoyed the delicious buffet breakfast on the beautiful patio. Afterwards, we walked to the Prado for a visit. This year we are going back for a real visit to...

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Helpful?
Thank Jeanne R
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear Jeanne R, Thank you for your lovely words! We are pleased you enjoyed our lovely hotel, staff, location and patio...We will be more than grateful if you come back for a three day stay. Kindest regards, Alejandro Alegre. Duty Manager.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago

Excellent hotel. Staff very helpful with tours, taxis etc. Couldn't ask for better service nothing was any bother and the staff very friendly. Highly recommended. Hotel situated in a pleasant part of the city with excellent shops, sights in the vicinity

Review collected in partnership with this hotel
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1Thank A TripAdvisor Member
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear , Thank you for your comments! We are glad you enjoyed our location and specially our staff. We will be more than gratefull and delighted to welcome you back on your next trip to Madrid. Kindest regards, Alejandro Alegre. Duty Manager.

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07/05/2017 08/05/2017
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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 

Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: $416 - $1,233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton
Hotel Style:
#11 Business Hotel in Madrid
#11 Family Hotel in Madrid
#17 Romantic Hotel in Madrid
#27 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ritz, Madrid staff and other travellers.
17 questions
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Washoe City, Nevada, United States
Fort Lauderdale, FL
New York City, New York
London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Ritz, Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I doubt there is a bad room in the whole hotel.”
califbikegal, 10 Apr 2017 | Read review
“Staying higher probably ensures a quieter room but views from all aspects look good, all rooms overlook green spaces”
ladyandtramp, 4 Apr 2017 | Read review
“Book through Platinum Travel for upgrades and property benefits!”
  • Beautiful flowers.
  • Well appointed!
  • Spacious bedroom.
  • Well appointed.
TRAVELARBITER14, 20 Mar 2017 | Read review
“Away from the Prado (quite noisy)”
Vagnair, 19 Mar 2017 | Read review
“Many rooms have a view of the Prado Museum and Los Jerónimos Church, and also face a quiet street.”
joseeduardos144, 14 Mar 2017 | Read review
5 of 5
getaroom.com
US$393* /night
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Booking.comUS$406
Mandarin OrientalUS$407
TripAdvisorUS$393
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*Disclaimer
Prices are for 1 room, 2 adults
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