Catalonia Atocha
1,942 reviews
#96 of 481 Hotels in Madrid
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Calle Atocha 81, 28012 Madrid Spain
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Room & Suite (361)
Dining (58)
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Catalonia Atocha
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Located in the center of Madrid, a few meters from Paseo del Prado and Atocha Station, the gateway to Madrid of high speed trains (AVE), Hotel Catalonia Atocha benefits from a strategic location; one step away from the main museums and tourist attractions of the capital and in an area of great commercial and leisure activity. The hotel is complemented by a café-snack bar, a restaurant for conventions and events, free Wi-Fi and a beautiful terrace with heated seasonal jacuzzi with spectacular views over the city.
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Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Calle Atocha 81, 28012 Madrid Spain
Name/address in local language
Getting there
Antón MartínMadrid Metro2 min
LavapiésMadrid Metro6 min
Car HireSee all Madrid car hire
1942Reviews55Q+A100Room tips
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Popular mentions
Catalonia Atocha is placed perfectly between the major museums, the metro and the train station. Restaurants, theaters, the sunday market, the main Plaza are all an easy walk. Our rooms were very clean, the shower is great, and when we had a slight problem with the AC one day, they moved us without hesitaton.
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Date of stay: August 2021
Value
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Service
Helpful
Response from Catalonia Atocha, Atención al cliente/recepción at Catalonia Atocha
Responded 5 days ago
Dear Valued Guests, Thank you for your message about your stay at Catalonia Atocha and it's a pleasure to know that you enjoyed it. You are so right about the location as we have the cjust in the middle between the old town and the museums area. We continually strive to improve the service we offer our Guests and it is encouraging to receive such positive feedback. Thanks for your support. We look forward to welcoming you at our Hotel again in the next future. Yours sincerely
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Tremendous location, warm staff. I stayed there with my family (4) and everyone enjoyed the stay. The location allows you to easilly reach any location in Madrid. We all had a very nice sleep and it was very easy to have dinner outside the hotel.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Catalonia Atocha, Atención al cliente/recepción at Catalonia Atocha
Responded 2 weeks ago
Dear Valued Guests, Thank you for your message about your stay at Catalonia Atocha and it's a pleasure to know that you enjoyed it. It is a pleasure to learn that you were very happy with the l service you received at the Hotel. We continually strive to improve the service we offer our Guests and it is encouraging to receive such positive feedback. Thanks for your support. We look forward to welcoming you at our Hotel again in the next future. Yours sincerely
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We stayed at this hotel for two nights. The bed was comfortable (with fashionable, if puzzling, leather cushion covers) and everything in our room was very clean. The staff at the front desk helped us figure out how best to get a COVID test to travel the next day and answered all of our questions helpfully. We didn't try the breakfast or amenities since our time was so short. I'd definitely go back and even considered other hotels in the chain during our travels!
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Date of stay: August 2021
Value
Service
Sleep Quality
Helpful
Response from Catalonia Atocha, Atención al cliente/recepción at Catalonia Atocha
Responded 3 weeks ago
Dear guests, thank you very much indeed for your lovely words about the hotel and the staff. We have been pleased to look after you and would be happy to see you again soon. Best regards
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We had high expectations for this hotel. But we left disappointed. Overall, the cleanliness of the room was good, and the staff were friendly and attentive. However, several furnishings in the room were in a bad state (a plug badly-fitted to the wall, the bed headboard ripped in several places). But worst of all, the shade on the terrace was broken and was never repaired during our stay. That's despite the fact that we paid for a terrace room WITH a shade. That meant that we couldn't use the terrace during the day because there was no protection from the sun. Furthermore, people on the rooftop above us had a direct view onto our terrace, meaning that we had no privacy whenever we decided to use it. We were offered one free breakfast as compensation, but this is unsatisfactory. The hotel's location is good, but for the price you have to pay, I would recommend looking elsewhere.…
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Review collected in partnership with this hotel
Date of stay: July 2021Trip type: Travelled as a couple
Value
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Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Catalonia Atocha, Atención al cliente/recepción at Catalonia Atocha
Responded 27 Jul 2021
Good morning Sr. Hilliar, First of all we would like to thank you for choosing Catalonia Atocha, the opinion of our guest is the utmost importance to us. We our truly regret not having be able to fullfill your expectations. We are going to apply corrective measures to avoid similar problems in the future. We really hope you will decide to give us another chance in the future. Have a nice day.
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We only stayed for one night, but our experience was definitely good. The rooms were slightly small but aesthetic, and the common rooms were visually pleasing too. However, the breakfast mostly consisted of meat, and therefore has very little variety. But for 60€/room/night in the centre of madrid, it's great value.
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Date of stay: June 2021Trip type: Travelled with family
Helpful
Response from Catalonia Atocha, Atención al cliente/recepción at Catalonia Atocha
Responded 27 Jul 2021
Dear guest, We want to thank your time and your review and we really hope to see you soon when you have the chance to visit Madrid again! Looking forward to host you again, best regards!
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LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
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Claim Your Listing Frequently Asked Questions about Catalonia Atocha
Which popular attractions are close to Catalonia Atocha?
Nearby attractions include Sunset 80s (0.2 km), Real Fabrica (0.3 km), and Cardamomo Tablao Flamenco (0.4 km).
What are some of the property amenities at Catalonia Atocha?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Catalonia Atocha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Atocha?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Catalonia Atocha?
Conveniently located restaurants include Le Coq Atocha, Lola Si Mola, and Taberna el Sur.
Is Catalonia Atocha located near the city centre?
Yes, it is 0.4 km away from the centre of Madrid.
Are any cleaning services offered at Catalonia Atocha?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Atocha offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Atocha?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Catalan.
Are there any historical sites close to Catalonia Atocha?
Many travellers enjoy visiting Royal Palace of Madrid (1.5 km), Plaza Mayor (0.9 km), and Museo Cerralbo (1.9 km).
Is Catalonia Atocha accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.