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Mercure Madrid Plaza de Espana

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1,419 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Madrid Plaza de Espana
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Showing 544: English reviews
Tel Aviv, Israel
Reviewed 28 October 2016

The hotel have a great location in the city center near Plaza Espana. The rooms are nice and the mattress are comfort. .The breakfast is various and delicious The Staff is very friendly. There is option to pay 18 euro for parking

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Thank oferkaspi
Reviewed 25 October 2016

Very good hotel. Nice location downtown close to restaurants , shops, etc... I stayed a few year back in same hotel, and i really enjoyed the newly refurbished rooms Modern style, clean, and very convenient Free WIFI is also nice

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Thank Vincent B
Province of Barcelona, Spain
Reviewed 19 October 2016

Good transport,metro supermarket and restaurants. Good selections for breakfast, in a quite area within walking distance to Real Palace and Plaza Mayor. Rooms good size with comfortable pillows.Value for a roof top terrace with free soft drinks and coffee machine.

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Thank 723denniso
Norwich, United Kingdom
Reviewed 18 October 2016

had a great weekend in madrid stayed at the mercure hotel, nice freindly staff great location to access of all the entertainment and night life. rooms was of good size bed was a little too hard for me but everyone else said it was ok for them. the area was fairly quite with little traffic

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Thank Peter L
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Peter : Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas

Kildare, Ireland
Reviewed 13 October 2016

We stayed in the hotel for three nights in October . We were checked in by some very helpful staff , as we were early our room wasn't ready but after a short wait we were given our keys. Our room was on the fifth floor which is easily accessed by a lift in the reception area . The room...

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Thank wolstan321
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Wolstan321 : I hope you are doing well. I really appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Reviewed 13 October 2016 via mobile

So, booked this Hotel after much checking about. Wanted to be fairly close to stuff without walking straight out onto the Gran Via. Funny when the taxi pulled up and realised me and my friends had stopped here 13 years ago when it was the Sofitel. The rooms are looking dated, but as has been stated it is due a...

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Thank chris l
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Chris : I appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rossendale, United Kingdom
Reviewed 12 October 2016

The hotel was, as the name implies, close to the Plaza De Espana, also Gran Via (the main shopping street) and also close to the Royal Palace amongst other things. The hotel reception staff were helpful and could speak good English. The hotel itself is fairly small, with a reception area which runs into a small breakfast area on the...

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Thank StevenRob
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Steven : Thank you for the great review of our hotel! We are glad that you enjoyed your stay . I have the pleasure to tell you some great news.. Our hotel will start to be refurbished very soon , so those words 'a little bite dated' will be delated from our story. Sincerely, Javier de Lucas Manager

Ajax, Canada
Reviewed 8 October 2016

Madrid is a great walking city and this hotel is within easy walks of a lot of great stuff. Its old and a bit dated but very clean and the service is bang on. Morning breakfast buffet is world class. Lots of good dining options within a 3 minute walk of the hotel as well.

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1Thank Bruce H
Yeppoon, Australia
Reviewed 7 October 2016 via mobile

We arrived here after a 32 hour flight. It was clean and comfortable and in a great location. The room service was good for room service and was great for us as we were tired after our flight. We would definitely stay here again if we were in Madrid.

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Thank HannahVee
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Hannah : Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas Director

Bridgwater, United Kingdom
Reviewed 5 October 2016 via mobile

Stayed here with a group of friends for a weekend in Madrid. Rooms were clean, beds were very comfortable and the rooms air-conditioned. Didn't use the bar as there was a nice little bar opposite the hotel. Staff were efficient and polite. Good location for exploring central Madrid

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Thank shumart
JAVIERDELUCAS, Manager at Mercure Madrid Plaza de Espana, responded to this review

Dear Shumart : Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas

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Staying in Arguelles

Neighbourhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Madrid Plaza de España is a cosy hotel in the heart of Madrid with an elegant and refined atmosphere unique in the city. The hotel combines the French art de vivre and Spanish food and entertainment with its modern design. Our rooms are comfortable and luxurious, our cuisine is delectable and the technology we provide is cutting-edge. Need anything more? Just ask our excellent staff! ... more   less 

Additional Information about Mercure Madrid Plaza de Espana

Address: Calle Tutor 1 | Esquina Ventura Rodriguez, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $113 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Plaza de Espana 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Accor Madrid Plaza De Espana
Madrid Sofitel
Hotel Style:
#105 Luxury Hotel in Madrid
#116 Romantic Hotel in Madrid
#127 Business Hotel in Madrid
#128 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Plaza de Espana staff and other travellers.
19 questions
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Wigan, United Kingdom
7 months ago
Kildare, Ireland
Mumbai (Bombay), India
8 months ago
Fairfax VA

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Questions? Get answers from Mercure Madrid Plaza de Espana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms directly over the entrance get the noise of the front door opening and closing”
 of 5 bubbles 809PeterL809, 18 Oct 2016 | Read review
“3rd floor rooms were fine overlooking the street”
 of 5 bubbles StevenRob, 11 Oct 2016 | Read review
“Try for an inside room , not sure about the road noise.”
 of 5 bubbles 117bruceh, 8 Oct 2016 | Read review
“High floor rooms at the back have no external noises at night”
 of 5 bubbles CelestiaWales, 1 Jul 2016 | Read review
“There are better hotels nearby. Avoid a room with a balcony over the street.”
 of 5 bubbles debellechasse, 1 Jul 2016 | Read review
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