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Calle Marques de Zurgena, 4, 28001 Madrid Spain
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#39 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the best of Spain in the heart of its capital at NH Collection Madrid Colón. With a prime location in Madrid's Salamanca District, "The Gold Mile", you will find yourself just minutes from the city's prized shopping, business and cultural areas.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Car park
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Conference facilities
Banquet room
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Soundproof rooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:WELLNESS PACK
1116Reviews24Q+A27Room tips
Traveller rating
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Most Recent
huda1990 wrote a review 1 Dec
6 contributions
the staff was the best very friendly and welcoming the room was quiet and comfortable we loved everything about this hotel they provided everything we need to make us feel at home this is not out first time and not our last one staying here for sure!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gregory T wrote a review Aug 2022
Singapore, Singapore119 contributions94 helpful votes
Hotel's Favourite
Undeniably a great hotel, in terms of staff, service and affordability. The doorman ran out to come and collect my bags, check in was easy, rooms were nice and clean even with me having an internal XL single room. Staff were great, there was a staff member at the pool, the staff were reasonable that they hadnt charged me for water upon checkin. Location is epic, and for the price paid, this really is one of the best kept secrets in Madrid.
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Date of stay: August 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 27 Aug 2022
Dear Gregory T , Thank you very much for sharing your nice opinion at Tripadvisor. The entire team at NH Collection Madrid Colón have one main goal: providing memorable experiences to our guests, and we feel very satisfied when we exceeded your expectations. Your words are the best motivation for us to continue working in the same direction. We look forward in welcoming you back in the near future. Best regards, Macarena Izard Guest Relations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anabella L wrote a review Nov 2022
2 contributions
Rafael at the bar is amazing! He makes great drinks and is so kind. He made us feel very welcomed and we loved talking to him! He gave us great recommendations on where to go to eat and watch a show! Thank you!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 2 weeks ago
Dear 109anabellal, Thank you very much for your trust choosing us for your recent stay in Madrid. We are glad to read that you really enjoyed your stay with us, thank you for taking the time to share it with the rest Tripadvisor users. Rafael will be happy receiving such a comment as yours, thank you. We hope to welcome you back in a near future. Best Regards, Yaiza De La Rosa Rämö Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miguel S wrote a review Nov 2022
Lisbon, Portugal14 contributions1 helpful vote
We had an excellent experience with this Hotel NH, top location but much more. The checkin, support with luggage and parking exceeded expectations . This was the first sign of a great team work, very professional and friendly staff. Tiago Alves at the breakfast is a perfect example of this team, I would rate Tiago and the team 6 stars. The hotel is very comfortable and clean, smells good with a very pleasant scent, not too strong. This is a place we will choose for the next trip to Madrid. A lot of positives butt above all the staff, this shows quality selection of people, training and culture.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 3 weeks ago
Dear miguelsK7875FM, I would like to thank you for the time you have spent in giving your opinion at Tripadvisor about our NH Collection Madrid Colón Hotel. It is such a pleasure to read comment as yours. We are glad to know that you have enjoyed your stay with us and we will host you again! I will share your kind words with the breakfast team. We hope to welcome you back very soon! Best regards, Yaiza De La Rosa Rämö, Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BabiCelia wrote a review Oct 2022
Los Angeles, California1 contribution
Great location, comfortable rooms, friendly staff in every area we interacted. Since the moment we arrived we felt “at home” in beautiful Madrid: The ladies in Customer Service arranged train tickets to other cities.
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Review collected in partnership with NH Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 3 weeks ago
Dear BabiCelia, I would like to thank you for the time you have spent in giving your opinion at Tripadvisor about your stay at NH Collection Madrid Colón Hotel. We are glad to read that your overall impression of the Hotel is great, thanks to the location in the middle of the Golden Mile, the service of the staff and the facilities. The best present for us is to know that you would recommend our Hotel and you will come back! We look forward to welcome you back very soon. Best regards, Yaiza De La Rosa Rämö Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aamador2022 wrote a review Oct 2022
Oswego, Illinois1 contribution
This is good option for people who want to walk central Madrid and have access to a variety of eateries and sights. There is always at least one "Red Band" taxi available [do not use any other service for you safety], but one generally does not need to use one for most of the things to be done.
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Review collected in partnership with NH Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 3 weeks ago
Dear aamador2022, Thank you for your trust choosing us for your recent stay in Madrid. We are glad to know that you enjoyed our fantastic location in the middle of the Golden Mile in Salamanca Neighborhoud. We hope to have the opportunity to welcome you back in a near future. Best Regards, Yaiza De La Rosa Rämö Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi_Sweetie wrote a review Oct 2022
Watford, United Kingdom19 contributions15 helpful votes
We travel to Madrid often to visit friends and family there. Our usual hotel, another NH Collection, wasn’t available this time so we chose the one in Colon instead. Location is superb, very centric and close to shops, restaurants and transport links. Our room (we booked a “Premium Room”) was very dark as it was on the first floor and the only window overlooked a small patio, and there weren’t any ceiling or wall lights, just some floor and/or desk lamps. Bed was comfortable with a selection of pillows. Bathroom was on the compact side but it did have a bath with shower. I can’t comment on breakfast or restaurant, although we did order room service and it was fine. The reason we’re considering avoiding not just this hotel but the whole NH chain going forward is the bizarre email I received on October 1, just 4 days prior to our planned check-in, from someone writing on behalf of Reception Desk. The email said they were contacting me about my booking “tomorrow, October 5” (?) and that, as the hotel was fully booked, they could only guarantee my reservation until 4pm even though I had provided my credit card details when booking so the room would be guaranteed for the first day (“El motivo es porque el hotel se encuentra con una alta ocupación y su reserva solo está garantizada hasta las 16hrs a pesar de haber garantizado la reserva con una tarjeta de crédito”). It was pure luck that I saw the email on October 2, as I was away for the weekend and not checking my email all the time. I immediately rushed to check our ETA and realised there was no way we could get to the hotel by 4pm, so I also checked our options re changing flights or booking another hotel, but it was way too late to do that. I then replied to the email indicating this and asking the hotel to confirm that they would keep the room for us, and got an even more bizarre response saying “Don’t worry, we just wanted to confirm that the booking was correct” (“ No se preocupe, era solo por confirmar que la reserva estaba hecha correctamente”). I made the booking a month in advance directly with the hotel via the NH web site and got a confirmation email, so not sure why they needed to reconfirm. No other explanation or apology was offered, and no information about whether they would have charged us the “no show” fee besides giving the room to someone else if we got to the hotel after 4pm. The above situation caused a lot of anxiety, which is the last thing we needed right before starting a much needed holiday. Seeing as the original reservation confirmation email appeared to be unreliable, I didn’t particularly trust the “don’t worry, it’s all good” response, so we ended up rushing to collect our bags and get a taxi to try and get to the hotel ASAP. Thankfully we managed to be there at 4:10pm, which rewarded us with the room we had booked. I’ve been in quite a few hotels in different countries over the years and it’s the first time I am threatened with having no room after providing my credit card details to the hotel when booking - and I don’t like it one bit. I would advise other travellers booking here to allow plenty of time to get to the hotel before early afternoon, or otherwise book somewhere else - which is what we will do.
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Date of stay: October 2022
Service
Sleep Quality
Room Tip: 1st floor room with patio view was really dark
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 21 Oct 2022
Dear Hi_Sweetie, First of all I would like to thank you for the trust placed in us by having chosen us for your last stay in Madrid. It has been for all the staff of he Hotel NH Collection Madrid Colón a real pleasure to have been able to count on you as our guests. We are sorry that you felt a bad start with us. This is totally the oposite with the feeling that we wish you have in our hotels. In behalf of the Hotel, we would like apologize for the inconveniences caused. We strive to provide comfort and an excellent service so our clients have a wonderful experience. I personally apologize as did not have the kind of experience we wish all of our guest to fell. I wish you will give us a second chance to make you feel a wonderful experience with us. Looking forward to welcome you soon again. Your faithfully, Yaiza De La Rosa Rämö Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paola_Gonzalez9 wrote a review Sep 2022
Ponce, Puerto Rico14 contributions7 helpful votes
This hotel has a good location, right in front the Plaza de Colón. Room was a bit small and the bathroom is dated. Though everything was clean beds are not the most comfortable. Service is great though, we had some issues with the linens and they quickly came in and changed all the sheets. They have a webpage where you can order whatever you need for the room like an iron and it works wonderfully!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 14 Sep 2022
Dear Paola_Gonzalez9, Thank you for your trust choosing us for your last stay in Madrid and for taking the tiem to share you experience with us with the rest Tripadvisor users. It has been a pleasure for the entire team to host you in our Hotel. We are glad to read that you really enjoyed the fantastic location and our service. Guest Relations department is at your entire disposal for anything you may need or to make future reservations, then we can assign you a jr suite that you really love it so you can enjoy an extraordinary stay. We hope to welcome you back in a near future. Best Regards, Yaiza De La Rosa Rämö Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jbrossa wrote a review Aug 2022
Sabadell, Spain3 contributions2 helpful votes
Service was fantastic, employes attending very well, situation is perfect, all Ok. Any complain from our side. Profesional, good service, clean, very good breakfast,... I will repeat in future for sure
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 3 weeks ago
Dear jbrossa, First of all, I would like to thank you for the time that you have spent in sharing with the other Tripadvisor users your recent experience at NH Collection Madrid Colón Hotel. It is a pleasure for me to read such a positive comment as yours. I am very glad to know that your overall impression about the Hotel is outstanding. Providing our guests a great stay is our main goal and we feel really proud that the breaksfast, location and the staff have helped to reached it. We hope to welcome you back soon in your future stays in Madrid. Kind regards, Yaiza De La Rosa Rämö Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Francisco Chacon wrote a review Jul 2022
Geneva, Switzerland4 contributions
We have stayed several times at this hotel and it has always been a wonderful experience. Location and service are excellent. Staff is very friendly and responsive. And, if you decide to go for the breakfast be prepared for a big food festival.
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Review collected in partnership with NH Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Relations Department, Atención al cliente/recepción at NH Collection Madrid Colon
Responded 14 Jul 2022
Dear FchaconCR, We are glad to read that we were an excellent choice for your recent stay in Madrid. Thank you for your trust choosing us and for the time you have spent sharing your experience with the rest Tripadvisor users. We hope to welcome you back soon, at your home in Madrid. Best Regards, Yaiza De La Rosa Rämö. Concierge & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$180 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh sanvy hotel madrid, nh sanvy madrid, nh hotels madrid
FORMERLY KNOWN AS
NH Sanvy
LOCATION
SpainCommunity of MadridMadridGolden Mile (Milla de Oro) / Salamanca (District) / Recoletos / Barrio de Salamanca
NUMBER OF ROOMS
146
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NH COLLECTION MADRID COLON: UPDATED 2022 Hotel Reviews, Price Comparison and 600 Photos (Spain) - Tripadvisor

Frequently Asked Questions about NH Collection Madrid Colon
Which popular attractions are close to NH Collection Madrid Colon?
Nearby attractions include Museo Arqueologico Nacional (0.3 km), Fundacion Mapfre - Sala Recoletos (0.4 km), and Mercado De La Paz (0.3 km).
What are some of the property amenities at NH Collection Madrid Colon?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NH Collection Madrid Colon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Madrid Colon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Madrid Colon?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Collection Madrid Colon?
Conveniently located restaurants include Ramon Freixa Madrid, Etimo by Begoña Fraire, and Yakiniku Rikyu.
Are there opportunities to exercise at NH Collection Madrid Colon?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at NH Collection Madrid Colon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Madrid Colon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Madrid Colon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.