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H10 Puerta de Alcala

04/06/2017 05/06/2017
1 room 2 adults 0 children
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87 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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London, United Kingdom
Reviewed yesterday NEW

The hotel is clean, quite stylish. Decent room, although not the largest, but a nice bed and everything you'd need. Breakfast was a bit pricey (we decided to go to a cafe round the corner instead). Lovely rooftop - amazing views and an incredibly cold plunge pool. Imagine it's sweltering up there in the summer. Location is good for the...

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Helpful?
Thank maxd2013
Leiria District, Portugal
Reviewed yesterday NEW

Although the room wasn't too big, and the view didn't exist (room with lowest price), it was an excellent experience. I would like to highlight the modern lines of the hotel, the excellent breakfast, the great friendliness of the staff, the cleanliness of the room and all the small details (from toothbrush, shaving kit, etc), the terrace at the roof...

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Thank Nuno T
England
Reviewed 3 days ago NEW

of the city from the rooftop bar this is an ideal location---just close enough to all the attractions but located near the park . Our room was very good and quiet ,to say it overlooked the main road. The bathroom was very clean and a good size. Bar, restaurant and lobby areas very well maintained. Breakfast was part of our...

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Helpful?
Thank Stuart60
PuertaDeAlcala L, The management at H10 Puerta de Alcala, responded to this review

Dear BelfastBrendy, Thank you for choosing us and leave your great comment. Certainly, the hotel is located in a good area, the main services and attractions of Madrid are just a few minutes from the hotel and the neighborhood has a great daylife. We are glad to know that you liking the great views of the city from our rooftop...

Caldwell, New Jersey
Reviewed 4 days ago NEW

We were at this hotel May 2017, first room a/c did not work and safe would lock itself and then would not open. The room was nice and large. We called maintenance, he could not fix a/c, so they moved us, no, we had to move ourselves, no help from staff. Second room little hole in wall, when I requested...

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Thank Michelle35555414
Belfast, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great hotel in the leafy area of Salamanca, Madrid. Right beside the Retiro park. Roof top lounge with plunge pool & fantastic views of the city. Just beside the Metro & only a couple of stops to Sol & The Plaza Mayor. Taxis are plenty & very reasonable. Great time 😎

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Helpful?
Thank BelfastBrendy
PuertaDeAlcala L, The management. at H10 Puerta de Alcala, responded to this review

Dear BelfastBrendy, Thank you for choosing us and leave your comment. Certainly, the hotel is located in a good area, the main services and attractions of Madrid are just a few minutes from the hotel and the neighborhood has a great daylife. We are glad to know that you found the all areas to the hotel to your liking. We...

Reviewed 1 week ago via mobile

This is a small hotel located in a great neighborhood in Madrid. Close enough to touristic sights without being in the middle of it. Walking distance from streets like Serrano or Claudio Coello which are great for some high end shopping. Across from el retiro and a few blocks away from Puerta de Alcalá. The decoration is modern and the...

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Helpful?
Thank Ivelise G
PuertaDeAlcala L, La dirección at H10 Puerta de Alcala, responded to this review

Dear Ivelise G, Thank you very much for your good review, we really appreciate your comments regarding the quality of our staff. Certainly, the hotel is located in a good area, near to the main services and attractions of Madrid a few minutes from the hotel. We are glad to know that you found the room, decor and facilities to...

Reviewed 3 weeks ago

Nice room and bathroom, comfortable bed, the shared areas are well taken care of. Rooftop terrace is amazing with a great view of Madrid! Employees are kind and helpful. One remark is that the exit doors look like emergency doors so we got lost a few times afraid to open the wrong door.

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1Thank Margrethe S
PuertaDeAlcala L, The management at H10 Puerta de Alcala, responded to this review

Dear Margrethe S, Thank you very much for your review! We love to know that you enjoyed of all your stay. It is always a pleasure to receive so amazing feedbacks. Best wishes,

bnei yehuda
Reviewed 3 weeks ago

great 4* option. right next to Retiro Park, and walking distance to metro. the decor is modern and clean. small lobby bar. great rooftop pool (small) and bar. no gym. smallish breakfast room with basic variety.

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1Thank YoniG
PuertaDeAlcala L, The management at H10 Puerta de Alcala, responded to this review

Dear YoniG, Thank you very much for your lovely comment, it is always a pleasure to receive so amazing feedbacks. We hope to welcome you very soon! Best wishes,

new york, ny
Reviewed 3 weeks ago via mobile

Nice hotel modern and comfy. Excellent location next to park and walking distance to all sights. Pool and rooftop terrace seating area are amazing and well worth a visit or a lounge. Beds are mostly singles tho! They push them together but if you're with a partner it's no fun. Asked for a double but apparently hotel only has 10!...

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Thank nikki3773
Reviewed 3 weeks ago via mobile

Nice are but the hotel is very noisy from the elevatir, rooms above and on the side. We hade a very bad sleep during the 5 nights we stayed. The rooftop bar/terrace we stunning. You can reach buses and metro within 2 min. Not sure that I will stay here again.

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1Thank sadhana p
PuertaDeAlcala L, La dirección. at H10 Puerta de Alcala, responded to this review

Dear sadhana p, thank you for your opinion. We are delighted to read that you have enjoyed our rooftop terrace and the location. We are sorry to hear about the noises of the room have affected your stay. Thanks to comments like this we inform you that we are in the process to improve this thing to avoid problems like...

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04/06/2017 05/06/2017
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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
​The H10 Puerta de Alcala is located in Salamanca district, the city’s financial hub, and close from the most select boutiques. The hotel has 146 elegant rooms, a restaurant, a bar and 5 meeting rooms. ... more   less 

Additional Information about H10 Puerta de Alcala

Address: Calle Alcala 66 | Alcala, 66, 28009 Madrid, Spain (Formerly NH Puerta de Alcala)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca , Retiro
Price Range: $142 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Puerta de Alcala 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Nh Alcala Madrid
Nh Alcala Hotel Madrid
Hotel Style:
#78 Family Hotel in Madrid
#130 Business Hotel in Madrid
#141 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from H10 Puerta de Alcala staff and other travellers.
14 questions
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Questions? Get answers from H10 Puerta de Alcala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the hotel the less road noise. Nice to have a room with a view”
617celiar, 9 Apr 2017 | Read review
“higher floor better to get more light in the room”
sektao, 9 Apr 2017 | Read review
“Classic room with balcony is worth the extra cost, this room gives you a great view of the city”
AMR16154, 1 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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