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Novotel Madrid City Las Ventas

Calle Albacete 1 Esquina avenida de badajoz, 28027 Madrid Spain
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Traveller (70)
Dining (31)
Room & Suite (28)
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About

#229 of 469 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Novotel Madrid City Las Ventas is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 156 rooms, an outdoor swimming pool, a restaurant, a bar, meeting rooms and parking. Ideal for families. Located on the 4th to 8th floors of the Novotel & ibis Styles Madrid City Las Ventas establishment on Calle Albacete, 1.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish

Location

Calle Albacete 1 Esquina avenida de badajoz, 28027 Madrid Spain
Name/address in local language
Novotel Madrid City Las Ventas
159Reviews5Q+A4Room tips
Traveller rating
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Daniele R wrote a review Jan 2024
1 contribution
The hotel says that are Air conditioning available, but only the heating is working and when i asked the reception they said to let the door open. We are in 2024 and there’s lots of systems that can work for booth. I cannot sleep because the room is so hot! Very bad experience.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DFWJ wrote a review Jan 2024
BRUSSELS87 contributions103 helpful votes
Excellent Novotel. Clean and comfortable room. Extremely friedly front desk staff. Good restaurant and bar. The breakfast could be a bit more detaild but still quite good. Good food selection from the menu. Large drink selection in the bar. The hotel might not be centrally located but is easily reachable by public transport.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Executive rooms are recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Craig B wrote a review Jul 2023
7 contributions4 helpful votes
There are some great things about this hotel and some not so great things. Let’s start with the positive. The rooms are clean and the check in staff was very helpful and friendly. The challenge is that they pride themselves as a family hotel but they close their pool at 8pm every night. We specifically booked this hotel because of the pool never expecting out to close so early in the worst heat wave in recent history. The location is terrible and you have to take a taxi or bus wherever you want to go, so that adds to the price consideration.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool closed earlier than expected
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pecorinna- wrote a review Jul 2023
Paris, France222 contributions68 helpful votes
I recently stayed at this Novotel hotel for a business trip. Unfortunately, the check-in experience was quite disappointing. They asked me to have a seat and promised to assist me shortly. However, if the staff member attending to you is occupied with premium clients, you'll be left forgotten in a corner. It was disheartening to see other guests who arrived after me being served before me. Moreover, the way the queue was managed was problematic since even if another staff member was available, they didn't approach you spontaneously. This was not what I expected from a Novotel. The hotel is shared between two brands: Ibis Styles on the lower floors and Novotel on the higher ones, with a common lobby. Consequently, the hotel felt very family-oriented and noisy, lacking the usual upscale atmosphere associated with Novotel. On a positive note, the room itself was clean, spacious, and adequate. However, the combination of two hotels into one and the underwhelming check-in experience did not impress me. I will not consider staying at this hotel for my future trips to Madrid. Therefore, I cannot recommend it.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PinkiePorkchop wrote a review Feb 2023
New York City, New York19 contributions39 helpful votes
I stayed for a week for business. Every staff member (front desk, housekeeping, restaurant) was friendly and helpful in every interaction. Spacious, lively lobby with nice views of pool and city, outside lounge with comfortable seating and plants. I like to walk and take public transportation. Closest Metro is a ten-minute walk, so no problem for me. The neighborhood is safe and residential, mixed with small and large businesses. I felt comfortable the entire time, whether arriving at 9pm or going out while it was still dark to catch a Metro at 6am. All metro stations nearby felt totally safe and clean. (I used four different stations to depart and come back from the hotel during the week, and they were all clean, and safe. My walks to and from them, 10-20 minutes, were enjoyable.) Lastly, breakfast was VAST. They have more variety than you can possibly eat in one meal.
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Τtraveler wrote a review Jan 2023
Greece33 contributions8 helpful votes
+1
We arrive from habana Cuba so tired Amin open the door to us with the biggest smile we felt like home he help us with all give us 2 modern rooms . New so nice good shower so clean and the best breakfast and we were late !!! . Fine quality breakfast . This hotel is not in the center but so easy to move by buss , and by metro amin told us all and the lovely Cristina she is so nice . We had bad experience in the center they took our wallet we come to the hotel tired Cristina help us so much with all We recommend it Please book this hotel !!
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Book this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lucienne wrote a review Oct 2022
West Sussex, United Kingdom37 contributions62 helpful votes
A very relaxing time at Novotel las Ventas. Booked 2 premium rooms from 11 till 14 th October. We were upgraded to Executive rooms on the 8th floor. Never slept so well. Very confortable bed with a choice of pillows. Also room very quite with no noise outside. Such a pleasure. Plasma tv on wall with an excellent choice of foreign channels. Coffee and tea facilities in the room. Slippers and dressing gown also available. Had connecting room with my son which was so convenient. Staff at the reception were very friendly especially Pablo. Shame there is no business centre. The hotel shares a lift with Ibis customers as both hotel in the same building. Lower floors are for Ibis customers. The hotel is a good 20 minutes walk from the metro Ventas. Also 15 minutes over the bridge to metro Parque de las Avenidas. Just 4 minutes walk you have bus 53 which takes you to city center in 30 minutes. Plenty of connecting buses in Madrid. More pleasant than the metro. We bought at the airport a pass for 4 days at the cost of euros 22 and the pass gives you access to any buses and metro and takes you to airport. I bought passes at the airport so you can use it straight away. Cable car was a great way to see the city. After 6 O’Oclock the Prado museum is free. I will recommend the Novotel City Las Ventas if you want a quiet night away from the noisy city.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nz-johnw wrote a review Jul 2022
Auckland Central, New Zealand26 contributions2 helpful votes
Nice Novotel with superb front desk staff (Nayra in particular) we are amending our travel plans so as to stay there again more often in future. Handy for buses into Madrid centre and easy walk to several good tapacerias
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Itziar Paya, Other at Novotel Madrid City Las Ventas
Responded 27 Jul 2022
Dear nz-johnw , A pleasure to receive your 5 stars, we are happy to hear that you enjoyed your stay with us. We will pass on your fantastic comments to the whole team, especially to Nayra. You know where you have your home in Madrid, we are waiting for you! We look forward to seeing you! Itziar Payá Departamento de Calidad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah O wrote a review Jul 2022
3 contributions
Visited this Hotel (Novotel part) for the Madcool Festival, the rooms have all you need and are clean, the facilities are great and loved the terrace! But my special mention goes to the staff, especially the blonde woman behind the bar taking care of breakfasts and welcoming guests. She was pure joy and care! I’d just say I was not so impressed on the Spritz making skills of one of the barman to be honest, I tried to order in Spanish but he carried on talking to me in English, which made me feel probably I should not even try learning Spanish in the first place…At the contrary the blond lady helped me with the language and I could understand all what she said! She was amazing! She also speaks French if ever! Well done to the hotel and F&B team! From start to end! Breakfast is also good value, I have been to hotels when you pay 11€ just for a coffee, an apple and one dry croissant. This buffet has a large choice or sweet or savoury items, all you can eat style at resonable hours. It is lovely to have breakfast by the terrace. Pool is good, kids will play around, just mind this is also a family hotel and don’t get annoyed at noise. It was very clean! NB: I work in a hotel. I am one to know how difficult the job can be from all aspects, and this was a top notch stay! I will be back for sure when I get the chance to visit Madrid in the future! Oh and OMG the showers!!!! Highlight of the room!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Itziar Paya, Other at Novotel Madrid City Las Ventas
Responded 27 Jul 2022
Dear Sara, Comments like yours make us feel very happy to know that we are on the right track, but above all to know that our customers are satisfied. We thank you for your loyalty and you know where you have your home in Madrid. Thank you from all the team. Best regards Itziar Payá Departamento de calidad
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geo M wrote a review Jun 2022
3 contributions
Great design hotel. Nice view from our room looking out to highway and tower. Swimming pool is clean and calming. The gym is clean and quite complete with the tools and equipment. The food taste good and fresh.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$171 - S$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel madrid puente de la paz hotel madrid, madrid novotel
FORMERLY KNOWN AS
Novotel Madrid Puente de la Paz
LOCATION
SpainCommunity of MadridMadridSan Pascual / Ciudad Lineal
NUMBER OF ROOMS
156
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL MADRID CITY LAS VENTAS: UPDATED 2024 Hotel Reviews, Price Comparison and 155 Photos (Spain) - Tripadvisor

Frequently Asked Questions about Novotel Madrid City Las Ventas
Which popular attractions are close to Novotel Madrid City Las Ventas?
Nearby attractions include MINA MADRID Escape Room (1.2 km), Road Out Escape Room (0.3 km), and Influx Escape Games (1.1 km).
What are some of the property amenities at Novotel Madrid City Las Ventas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Madrid City Las Ventas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Madrid City Las Ventas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Madrid City Las Ventas?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Novotel Madrid City Las Ventas?
Conveniently located restaurants include Los Montes de Galicia, Sibuya Urban Sushi Bar Madrid Arturo Soria , and Restaurante Rias Bajas.
Are there opportunities to exercise at Novotel Madrid City Las Ventas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Novotel Madrid City Las Ventas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Madrid City Las Ventas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Madrid City Las Ventas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Madrid City Las Ventas?
The staff speaks multiple languages, including English and Spanish.