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The hotel was actually great, centrally located and provided great service with Red Level option. We had few glitches with certain staff members but it was sorted out with the management. It is very clean (amazing cleaning staff) and well run hotel (concierge, butler service,...More
The hotel is a former Tryp Ambassador which was fully refurbished and opened in the summer 2016 as a Gran Melia Hotel.
The hotel is a former 19th century palace near the Royal Palace and the Opera. The refurbishment was inspired by the paintings of...More
1 Thank Mikael F
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded 11 June 2017
Dear Mikael F,
Greetings from the Gran Meliá Palacio de los Duques!
Thank you very much for this wonderful and complete review of our “little Palace” and for sharing it on Trip Advisor.
Since the renovation and reopening of this beautiful and admirable Gran Meliá...More
Second business trip in Madrid
Same old friends Sofian , Rosa & Prince.
Attentive, personal touch like a friend or family members.
Rooms spacious , chic and brand new.
What can I say? I love you Gran Melia !
Please reserve the fine dining restaurant...More
Location: In a calm street, a couple of 100 metres from the shopping street Gran Via. It is close to the Opera and the Royal Palace. Room: Perfect in size, lovely bed, very nice bathroom. Staff: Very efficient, super nice and helpful. Breakfast: One of...More
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Only stayed one night last weekend, the hotel is gorgeous, from the reception, to the bedrooms, garden and roof top.
Best bed I have ever slept in. Pure luxury, real quality in terms of furnishings in both bedrooms and public areas.
Whole hotel smells divine.
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$310 - US$653 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Spa Hotel in Madrid
#3 Luxury Hotel in Madrid
#61 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as
desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Response from Siobhan L | Reviewed this property |
You have access to different areas of the hotel and the room you have it's larger. The breakfast you have table service, in the red level lounge there are numerous alcoholic and soft drinks which you can have free including... More
You have access to different areas of the hotel and the room you have it's larger. The breakfast you have table service, in the red level lounge there are numerous alcoholic and soft drinks which you can have free including champagne. They put out tapas type food for you to help yourself too, I think this is free until 2300hrs :)
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"We had Red Level room on 2nd floor- quiet and well appointed"