Palacio de los Duques Gran Melia - The Leading Hotels of the World
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US$412
Fully refundable before 31/03/23
US$415
Fully refundable before 01/04/23
No prepayment needed
US$417
US$392
Hotels.comUS$415
Melia.comUS$416
Trip.comUS$417
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#3 of 501 hotels in Madrid
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Palacio de los Duques Gran Meliá - The Leading hotel of the World is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel, completely inspired on Velazquez’s master piece "Las Meninas", combines two historic buildings updated to an avant-garde style ( a 13th century convent and a 19th century Palace of Dukes of Granada de Ega ). The magnificent outdoor Patio of over 1000sqm is a lush green scenery with a peaceful atmosphere, the perfect spot to enjoy and relax.This prominent yard features a remarkable experience for Dining offering different atmospheres and services that feature contemporary versions of traditional spanish cuisine, including two restaurants and one cocktail bar. Other facilities includes a fitness center, Thai Room wellness center as well as a superb rooftop swimming pool (seasonal opening) and solarium offering breathtaking 360º views of the city as well as a frontal view over The Royal Palace. The Hotel is a member of The Leading Hotels of the World.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot bath
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
571Restaurantswithin 0.5 km
215Attractionswithin 0.5 km
Contact
Cuesta Santo Domingo 5 Y 7, 28013 Madrid Spain
Name/address in local language
Getting there
ÓperaMadrid Metro3 min
Santo DomingoMadrid Metro3 min
Car HireSee all Madrid car hire
1325Reviews36Q+A93Room tips
Reviews
Traveller rating
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Is it the location? Is it the brilliant staff? Or the wonderful food? The comfortable bed in a great room? Perhaps a terrific check-in experience? The knowledgable concierge? That it is an oasis in a busy city? Or perhaps a luxury touch to your every need? Well, this place has all of the above. I have travelled to many cities in my life and this hotel (and city!) is just fabulous. Flawless in every way. You will not be disappointed if you come here!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Our stay at Los Duques was one of our favourite holidays. It’s a combination of the beautiful decor, comfortable rooms, delicious food, and that courtyard - perfect in many ways. In my opinion, hotel experiences are made special by the staff and Los Duques excels. Absolutely every staff member is a delight to chat with or share a smile and ‘buenos dias’. I tried to capture staff names but there are too many which only reinforces that everyone is commendable whether mentioned here or not. In Coroa, Xiojang, Borja, Adrian, Arturo, and Bilal (hope you get to visit New York City!). Christina, the concierge with excellent restaurant recommendations. All the front desk crew, clenaing staff, security, and doormen (Hector and Melia’s very own Usain Bolt :-)). We bookended our stay in Madrid with Los Duques and it was the perfect way to start and end our Spanish adventure. We very much look forward to a return visit.…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 7 Dec 2022
Dear Mr Cakanj, Greetings from the Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to review your stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would like to send you a warm greeting from all our staff, who are very grateful for your words. We would be delighted to welcome you back on another occasion. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The overall experience is amazing. From the staff willingness to help via the food , rooms and location. There's also free shuttle that will take you free of charge to close-by destinations on a space-available basis
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 2 days ago
Dear Zeevv2020, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to share your positive feedback. Our dedicated team members always aim to deliver the best experience to all our guests, so your positive feedback is very rewarding. We are glad to know that you found our location ideal for your needs. We always aim to provide a comfortable atmosphere and meeting the needs of our guests is one of our top priorities. We look forward to the pleasure of welcoming you back. Many thanks again, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived, we felt extremely well looked after. Everyone from the doorman, to the concierge to the reception staff, were all extremely pleasant and helpful. We would always bump into this gentleman at the lobby every morning (maybe the assistant/duty GM or something?) and he was always happy to see us and asking about our plans and giving us recommendations. What I really liked about this place was that housekeeping came at least thrice a day. We never felt that we were lacking anything - whether it is a fresh towel or toiletries. Also, quick shout out to the very nice lady who came by my room every night for turndown - always nice to be able to get some water and any last minute essentials before turning in for the night. This is truly a luxury hotel and I would recommend this hotel to my friends without hesitation. Oh, and the turndown snack - the chatitas were excellent. We were so impressed by them and we went to buy 4 boxes of it from Gran Via!…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 1 week ago
Dear Mr Gerald G, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to review your stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back on another occasion. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Beautiful sophisticated setting with excellent staff, food, drink and in the heart of everything. Couldn’t fault it. Everything is top class but not overpriced in my opinion either. You can walk out the door to the most amazing sights and shops. I hate that I’m having to leave but it’ll be where I stay when I return no hesitation.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 1 week ago
Dear Mr Donnamulveyjones1, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to review your stay. We are delighted you enjoyed your city break and appreciate your kind mention of our team's service; we do our best to ensure that every guest has the best experience possible. We would be delighted to welcome you back on another occasion. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful experience from the moment our cab arrived to when we l left. Entire staff was helpful and very service oriented. Room accommodations were first rate and breakfast buffet was plentiful. The hotel is located in a more quite part of town but still easy walking distance to museums and parks.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 2 weeks ago
Dear Ms Georgia, Greetings from Palacio de los Duques, a Gran Meliá Hotel! It was a pleasure to welcome you and we thank you for your kind comments. A message of satisfaction from a recent guest is always a reward and incentive for us to continue upholding our high standards. We look forward to welcoming you back on a future occasion. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot fault this hotel. From arrival, through check in, concierge, bar and restaurant. The professionalism of every staff member sets this hotel apart from any I have had the privilege to visit. Dos Cielos is an experience to savour. We thoroughly enjoyed our stay.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 2 weeks ago
Dear Mr Steven L, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to review your stay. We are glad to know you had a pleasant stay and we appreciate your recognition of our team's excellent service. Moreover, it's great to know you had an enjoyable dining experience. Thank you for your kind recommendation. We would be delighted to welcome you back on another occasion. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is perfect. The location, the staff, the food, the beds, the pillows and linens. Everyone is so friendly and helpful. We got a smaller room because we wanted a view of the garden with french doors. The bathroom is peculiar- as though after it was finished they remembered they needed a bathtub and plopped it in the shower. But it worked. I would very, very happily stay here again and happily recommend it .
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 2 weeks ago
Dear Guest, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thank you for taking the time to share your review. We are delighted that our location was ideal for you and thank you for your kind mention of our team, we are happy that you received such friendly and professional service. It’s great to know we were able to tempt your taste buds with the wide selection on offer at breakfast. We do have different categories and sizes of rooms and would be happy to help you find one more suited to your requirements on your next visit, please do not hesitate to let us know. All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Palacio de Los Duques Gran Melia is an excellent hotel. The hotel is located off the Gran Via on a small street. It has a wonderful boutique feel with warm, friendly service. The location is very close to the palace and cathedral. The rooms are bright, spacious and modern. The bathrooms are wonderfully appointed with large bath tubs and waterfall showers. If I had any small complaint, it would be in regard to the variety of food options in the red-level service. We specially upgraded to the red-level room(s) and while the quality of breakfast snacks were good, there was absolutely no variance over the 5 days we stayed at the hotel. In retrospect, The red level room is off reception and it didn't really feel exclusive, just more separate. Often, we would just sit in the regular lounge where it was much more lively. While we would stay in the hotel again, I don't think we would stay in a red-level room. …
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 2 weeks ago
Dear Guest, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Many thanks for your feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. It is also great our location was ideal for your needs. We have taken note of your comments regarding our menu choice and will be reviewing this with our restaurant manager. We look forward to welcoming you back in the future. Best regards, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thoroughly enjoyed my stay here. The location is good and is very close to the cathedral and palace. All other things are about a 10 minute walk. The rooms are comfy and spacious. The restrooms are nice and housekeeping comes daily to clean it. Breakfast is a buffet and has many yummy options. We stayed at three different hotels in Spain and this one was my favorite! We loved Hector who was very friendly and helpful.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Responded 3 weeks ago
Dear Ms Amber, Greetings from Palacio de los Duques, a Gran Meliá Hotel! Thanks for this kind review. We are pleased that you enjoyed your stay and appreciate your mention of our team's professional service. The comfort of our guests is a top priority, so your comments are very rewarding for the team. It's great to know that our location was ideal for your needs and that we helped start your day off just right with the quality and wide selection of our breakfast buffet. We look forward to the pleasure of welcoming you back. Many thanks again, Maria Fdez. Valderrama, Voice of Customer Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$403 - US$547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tryp ambassador hotel madrid, tryp hotel ambassador, tryp hotel madrid
FORMERLY KNOWN AS
Tryp Madrid Ambassador
LOCATION
SpainCommunity of MadridMadridPalacio / Ópera / Centro / Austrias
NUMBER OF ROOMS
180
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Claim Your ListingPALACIO DE LOS DUQUES GRAN MELIA - THE LEADING HOTELS OF THE WORLD: UPDATED 2023 Hotel Reviews, Price Comparison and 1,131 Photos (Madrid, Spain) - Tripadvisor
Frequently Asked Questions about Palacio de los Duques Gran Meliá - The Leading Hotels of the World
Which popular attractions are close to Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Nearby attractions include Royal Palace of Madrid (0.4 km), Gran Via (0.3 km), and Mementorium (0.3 km).
What are some of the property amenities at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, valet parking is available to guests.
What are some restaurants close to Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Conveniently located restaurants include Oven Mozzarella Preciados, GastroVía 61, and Oven Mozzarella Bar.
Are there opportunities to exercise at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have airport transportation?
Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World located near the city centre?
Yes, it is 0.9 km away from the centre of Madrid.
Are any cleaning services offered at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.