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31/12/2017 01/01/2018
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    AC Hotel Avenida de America

    Calle Cartagena 83-85, 28028 Madrid, Spain
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    31/12/2017 01/01/2018
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    US$235
    US$154
    SAVE US$81
    US$224
    Traveller (117)
    Room & Suite (51)
    Dining (19)
    Overview
    • Excellent24%
    • Very good56%
    • Average16%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (499)
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    1 - 5 of 201 reviews

    Reviewed yesterday

    This establishment is a fairly average hotel in a non discript area of Madrid. The rooms were average with the standard difficult to control air conditioning/heating and some of the rooms were quite noisy, overlooking a busy road. Saving graces for this hotel were the...More

    Thank GSquared2013
    Reviewed 2 November 2017 via mobile

    For what I paid it was a nice hotel, nothing special and good location near subway stations to get around town. The room was small but about what I expected for price in Europe. I would stay again as it is reasonable price for a...More

    Thank yorosey
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 10 November 2017

    Thank you very much yorosey. We would love to see you again at the Hotel.

    Reviewed 26 October 2017

    Checkin was easy. The front desk staff was nice and personal. The bus stop was a block down to get to the center of town. The metro was close too. My room seemed to be very drab and dusty like it hadn’t been used in...More

    Thank LDJ03
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 30 October 2017

    Dear LDJ03 Thank you for your time. From the hotel we sincerely appreciate your comments, and both General Manager and Housekeeping Manager are trying to verify what happened. Your comments help us improve every day, and make us excel in our work. Sincerely

    Reviewed 22 October 2017

    Well, I was hoping Marriott's ownership of these hotels would improve them, but how wrong I was! The people are quite nice but in the way of any sort of needs for a business traveler, forget it. No outlets to charge multiple devices (seriously, there...More

    Thank dgz1203
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 23 October 2017

    Dear dgz1203 We appreciate your comment as we take your observation very seriously and we will take the appropriate measures so you can enjoy your next stay at the hotel. The rooms have at least 4 plugs for charging devices: one where the bedside table,...More

    Reviewed 14 October 2017

    The stay at this hotel had some serious issues. One may also call it a health and safety issue. There was a blood stain or what appeared to be one on the comforter that you take out of the closet for the bed. The bed...More

    Thank 383sales
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 17 October 2017

    Dear 383sales Thank you for your time. From the hotel we sincerely appreciate your comments, and both General Manager and Housekeeping Manager are trying to verify what happened. Your comments help us improve every day, and make us excel in our work. Sincerely,

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Concierge
    • Room Service
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #103 Business Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
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    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Ac Hotels Madrid ,
    • Ac Hotel Madrid
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    Traveller (117)
    Room & Suite (51)
    Dining (19)
    Hotel & Grounds (93)
    Bathroom (18)
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    Ask a question
    Questions & Answers
    MiztyOne
    6 August 2017|
    Answer
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello MiztyOne, we have no concierge. Will you please call the Hotel so we can give you our email address? 0034917244240. Thank you very much.
    1
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    Google Translation
    MiztyOne
    4 August 2017|
    AnswerShow all 3 answers
    Response from SoloLadyTravel | Reviewed this property |
    1. There is a luggage room and they will keep it safe for you. 2. Catching a bus to Avenida is easy from the airport. Convenient as well if you do not mind carrying the luggage onto the bus yourself. Find out where to catch... More
    1
    Vote
    Roger H
    11 June 2017|
    AnswerShow all 3 answers
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello Roger H. Rania M's description is perfect: available at the Reception, you will keep your key, Accesible 24/7. Deposit refundable... We hope to see you at the Hotel.
    1
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    Room Tips
    "If you want a quiet room make sure that it doesn't overlook the hotel frontage."
    Read review
    "always try to be away from the street"
    Read review
    "Ask for a quite room in higher floors"
    Read review
    "Rooms facing the front side and the left side are very loud, even in higher floors!"
    Read review
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