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29/10/2017 30/10/2017
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    AC Hotel Avenida de America

    Calle Cartagena 83-85, 28028 Madrid, Spain
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    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
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    US$106
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    Traveller (92)
    Room & Suite (47)
    Dining (20)
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    Overview
    • Excellent25%
    • Very good55%
    • Average16%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    ILUNION Suites Madrid
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (485)
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    1 - 5 of 197 reviews

    Reviewed 4 days ago

    The stay at this hotel had some serious issues. One may also call it a health and safety issue. There was a blood stain or what appeared to be one on the comforter that you take out of the closet for the bed. The bed...More

    Thank 383sales
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded yesterday

    Dear 383sales Thank you for your time. From the hotel we sincerely appreciate your comments, and both General Manager and Housekeeping Manager are trying to verify what happened. Your comments help us improve every day, and make us excel in our work. Sincerely,

    Reviewed 3 weeks ago via mobile

    We stayed here for four nights before transferring to a more central tourist hotel in Madrid. There were two very big events happening when we were in Madrid and the more central hotels were very pricey. We knew this hotel was a bit out of...More

    Thank MiztyOne
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 2 weeks ago

    Thank you very much for sharing your experience MiztyOne We hope to see you again at the Hotel.

    Reviewed 3 weeks ago

    Had a very brief stay at this property and the best part was location. The rooms are small. They did not throw in free breakfast, despite me being a Marriott Platinum member. Instead the amenity they offered was free mini bar - which was unfortunately...More

    Thank General_Smartypants
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 5 days ago

    Hello General_Smartypants We are really sorry about what happened, and we told the proper department to prevent it. We hope to see you soon at the Hotel. Tahnk you very much and again sorry.

    Reviewed 4 weeks ago

    Needed to stay here for a night due to our flight being cancelled. Check in was quick, staff was nice but don't expect any above and beyond service. Room is outdated but bed is decent enough for sleep. There was lingerie (like Victoria Secret sexy...More

    Thank Anthony A
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 3 weeks ago

    Dear Anthony A We are really sorry about what happened. We truly apologize for any inconvenience it may have caused. We have transfered your comment to the propper department and we will take the appropiate actions to make sure this does not happen again. Please...More

    Reviewed 8 September 2017 via mobile

    Friendly staff Nice clean hotel. Clean rooms and fast internet Gym is dated and small Pillows are not there normal Marriott quality and just cheap foam Great for Marriott members and looked after Location not bad

    1  Thank Dwilde1
    Response from Luis-ACAvdaAmerica, Director Comercial at AC Hotel Avenida de AmericaResponded 4 weeks ago

    Thank you very much Dwilde1 Our pillows are subjetc to AC Hotels by Marriott standard, we are really sorry if they were not to your liking. We hope to see you again.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Concierge
    • Room Service
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$92 - US$193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #103 Business Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Priceline, Ctrip TA, Travelocity, Hotels.com, Agoda, Cancelon, TripOnline SA, Orbitz, Cheap Tickets, Hotwire and HotelQuickly so you can book your AC Hotel Avenida de America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Ac Hotels Madrid ,
    • Ac Hotel Madrid
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    Traveller (92)
    Room & Suite (47)
    Dining (20)
    Hotel & Grounds (69)
    Bathroom (18)
    Business Centre & Event Rooms (2)
    Nearby
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    .82 km away
     
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    1.14 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MiztyOne
    6 August 2017|
    Answer
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello MiztyOne, we have no concierge. Will you please call the Hotel so we can give you our email address? 0034917244240. Thank you very much.
    1
    Vote
    Google Translation
    MiztyOne
    4 August 2017|
    AnswerShow all 2 answers
    Response from SoloLadyTravel | Reviewed this property |
    1. There is a luggage room and they will keep it safe for you. 2. Catching a bus to Avenida is easy from the airport. Convenient as well if you do not mind carrying the luggage onto the bus yourself. Find out where to catch... More
    1
    Vote
    Roger H
    11 June 2017|
    AnswerShow all 3 answers
    Response from Luis-ACAvdaAmerica | Property representative |
    Hello Roger H. Rania M's description is perfect: available at the Reception, you will keep your key, Accesible 24/7. Deposit refundable... We hope to see you at the Hotel.
    1
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    Google Translation
    Room Tips
    "Ask for a quite room in higher floors"
    Read review
    "Rooms facing the front side and the left side are very loud, even in higher floors!"
    Read review
    "Ask for a 6th floor room as they have a junior suite feel to them"
    Read review
    "Room was very quiet."
    Read review
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