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Aviador Zorita 34, 28020 Madrid Spain
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US$87
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Traveller (208)
Room & Suite (91)
Dining (28)

About

#314 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
The NYX Hotel Madrid, situated in the heart of the business and financial district of Madrid, one of the most charming European capitals, is the ideal place to stay for business trips. The hotel is located at number 34 Calle Comandante Zorita. The hotel has a large lobby decorated in a traditional Spanish style. The paintings, tapestries and antiques in the lobby are authentic. The Rooftop Terrace including the pool is closed since the 30th of September and will open again the next summer season. It’s also necessary that minors are accompanied by an adult at all time while swimming in the rooftop pool.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Rooftop pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Restaurant
Breakfast available
Snack bar
Poolside bar
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
231Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
258Reviews17Q+A10Room tips
Traveller rating
  • 90
  • 69
  • 53
  • 17
  • 29
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joanne Crews wrote a review Oct 2022
Stirling, United Kingdom9 contributions5 helpful votes
+1
The hotel was in a good location for the Bernabeu stadium, literally only a 10 minute walk. The airport is a 15 minute taxi ride. I was disappointed with the quality of the hotel room as it was in desperate need of a paint and looked very tired. The lighting in the room was very dark, making it difficult to do your hair/make up if the other person was in the bathroom. Breakfast was nice enough and staff were helpful. The bar was a nice place to relax albeit it was a little pricey!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura G wrote a review Aug 2022
5 contributions
Rooms with the extra bed and balcony are nothing but dangerous myself and my son hurt ourselves, not a word back from management yet. The balcony was a joke, big high step up to a miniature balcony . No netflix on the TV, staff said they would try ask the morning staff to do something and then we never heard back. The sun loungers wer craned and very limited I counted less than 20 altogether! The rest of the hotel was nice and clean, We made the most of our stay but the room was a nightmare. Would not reccomend for family staying as the steel bar on the bed sticking out was too dangerous and he was hurt from it.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 23 Aug 2022
Dear Guest, First of all, we would like to thank you for sharing with other fellow users of TripAdvisor your experience in our Hotel Nyx Madrid. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. We greatly apologize that the room didn't please you. Nobody had ever complained about these spacious rooms where the triple bed is wide and has a good and comfortable mattress. The bed is perfectly safe and certified by our quality manager During your stay you informed the receptionist of your complaint and asked to speak to a manager. As soon as the front desk manager was notified of your complaint he attempted to contact you at your room on numerous occasions but was unsuccessful. We regret to know that your expectations weren't satisfied during your stay. We would love to welcome you back in the future to enjoy for an authentic Nyx experience Please do not hesitate to contact us the next time you visit the city and I will personally take care of your reservations. With kind regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clare T wrote a review Jul 2022
Amersfoort, The Netherlands23 contributions4 helpful votes
I just came back from a 2 night trip to Madrid with friends for my hen do. The hotel was only 15 minutes from the airport, near a metro station, and in a nice area. The rooms were modern and clean, great showers, and the rooftop bar and pool were excellent, especially when it's 37 degrees! My only niggle was that the VIP loungers were too expensive, so unused by anyone while we were there. If the hotel allowed you to pay a nominal fee, as long as you spent X amount on drinks, that would seem fairer. Will be back I hope!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 11 Jul 2022
Dear guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. with our best regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muller wrote a review Jun 2022
Liverpool, United Kingdom1 contribution1 helpful vote
Booked the NYX on price and facilities not necessarily location as it’s not central madrid. In terms of facilities it didn’t disappoint on the value for money and quality and the staff are amazing and incredibly helpful. We really enjoyed ourselves and the weather was great so we chilled and sunbathed by the pool in 30 degree heat and then did our exploring on the only day it was cloudy and cooler which worked out so well for us. With regards to location it was never an issue in that the madrid metro is 10 minute walk away and taxis easy to use and book too. Overall we had an amazing time in one of the best cities in the world in our opinion..
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Don’t worry about the location!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 8 Jun 2022
Dear guest, Thank you for choosing our establishment for your last stay in Madrid, and for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city. With our best regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Impossible_bond wrote a review May 2022
London, United Kingdom60 contributions56 helpful votes
Fab place to stay. Rooms really clean and tidy and bed super comfortable. We had one of the smallest rooms and it was perfect for our needs. Lovely decor, beautiful roof top pool and bar and great food. Short walk to the main high street and easy to get to the Bernabeu. Great place to stay - staff very helpful and friendly. highly recommend.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 3 Oct 2022
Dear guest, Thank you for choosing our establishment for your last stay in Madrid, and for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city. With our best regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danlop wrote a review Apr 2022
London, United Kingdom70 contributions8 helpful votes
Positives points are the location ( 20 mins drive from the airport, taxi next door and easy access to most parts of madrid ) and attentive service from the staff Rooms are fairly small and the hotel does not offer great amenities, breakfast was average
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 2 Jun 2022
Dear guest, We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. We greatly apologize that the room size didn't please you. However, the rooms are in keeping with the rules for 4 stars hotels in town. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city. With our best regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
saltacity wrote a review Apr 2022
Weinheim, Germany1017 contributions358 helpful votes
Not outstanding but very nice, well styled hotel located 5min from the Bernabeo stadium and the Paseo de la Castellana in Madrid. Rooms are modern, quite spacious and well designed. I slept very well and enjoyed my stay. Breakfast (03/22 at the time of writing) is good but not very ample due to Corona restrictions. Reception was very professional, fast and courteous.
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Date of stay: March 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 6 Apr 2022
Dear guest, We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city. With our best regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan_CGN wrote a review Mar 2022
Cologne, Germany111 contributions74 helpful votes
Stayed here several times and always happy to be back. Very nice and trendy hotel with clean and spacious rooms with super comfortable bed. Also, really like the roof too bar. Very close to the business area of Madrid. I would really recommend this hotel!
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 9 Mar 2022
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. It is important for us that you know we share with the rest of our team your experience. Your comments cheer us every day. Regards, VG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gordon M wrote a review Jan 2022
Glasgow16 contributions21 helpful votes
I stayed in this hotel for a week in October 2021 based on the information provided on the internet: 1 The swimming pool would be open. It wasn't. 2 The rooftop terrace and bar would be open. They weren't. 3 The hotel was in the centre of Madrid. It was 4km from the centre I asked for compensation. They refused despite the fact that I was paying £80.00 per night for a room that could best be described as a very large cupboard. Avoid
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Garrido, Director General at NYX Hotel Madrid
Responded 9 Mar 2022
Dear Mr. Gordon, First of all, thank you for choosing our Hotel for your stay in Madrid. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. All the web pages concerning our Hotel Nyx Madrid inform that our swimming pool and the roof top terrace are open only during the season from May 1st to September 30th y that our hotel is 3.8 km from the centre of Madrid. We regret to know that your expectations weren't satisfied during your stay and we would love to welcome you in the future to enjoy an authentic Nyx experience. Please, don't hesitate to contact me directly the next time you visit the city. VG.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert E wrote a review Oct 2021
87 contributions49 helpful votes
I stayed here for 2 nights for business. The hotel is very trendy with friendly staff. The room I was staying in was very small, ok size for a single traveller but I’d struggle to stay here with my wife. Perhaps unfortunate that the room was also located next to the lift so it was very noisy and disrupted my sleep. Overall average stay.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$92 - US$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran atlanta madrid, hotel gran atlanta
FORMERLY KNOWN AS
Hotel Gran Atlanta
LOCATION
SpainCommunity of MadridMadridCuatro Caminos / Tetuán
NUMBER OF ROOMS
180
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NYX HOTEL MADRID: UPDATED 2022 Reviews, Price Comparison and 282 Photos (Spain) - Tripadvisor

Frequently Asked Questions about NYX Hotel Madrid
Which popular attractions are close to NYX Hotel Madrid?
Nearby attractions include The Darkest Room (0.3 km), Enigma Exprés (0.4 km), and 59:59 Escape Room (0.4 km).
What are some of the property amenities at NYX Hotel Madrid?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at NYX Hotel Madrid?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NYX Hotel Madrid?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to NYX Hotel Madrid?
Conveniently located restaurants include Sibuya Urban Sushi Bar Madrid C/Orense, Sublime Dreams Food, and Lumbini Tandoori.
Are there opportunities to exercise at NYX Hotel Madrid?
Yes, guests have access to a rooftop pool during their stay.
Are any cleaning services offered at NYX Hotel Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NYX Hotel Madrid?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYX Hotel Madrid offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at NYX Hotel Madrid?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to NYX Hotel Madrid?
Many travellers enjoy visiting Royal Palace of Madrid (3.9 km), Plaza Mayor (3.9 km), and Museo Cerralbo (3.3 km).