The hotel was in a good location for the Bernabeu stadium, literally only a 10 minute walk. The airport is a 15 minute taxi ride. I was disappointed with the quality of the hotel room as it was in desperate need of a paint and looked very tired. The lighting in the room was very dark, making it difficult to do your hair/make up if the other person was in the bathroom. Breakfast was nice enough and staff were helpful. The bar was a nice place to relax albeit it was a little pricey!
Rooms with the extra bed and balcony are nothing but dangerous myself and my son hurt ourselves, not a word back from management yet. The balcony was a joke, big high step up to a miniature balcony . No netflix on the TV, staff said they would try ask the morning staff to do something and then we never heard back. The sun loungers wer craned and very limited I counted less than 20 altogether! The rest of the hotel was nice and clean, We made the most of our stay but the room was a nightmare. Would not reccomend for family staying as the steel bar on the bed sticking out was too dangerous and he was hurt from it.
I just came back from a 2 night trip to Madrid with friends for my hen do. The hotel was only 15 minutes from the airport, near a metro station, and in a nice area. The rooms were modern and clean, great showers, and the rooftop bar and pool were excellent, especially when it's 37 degrees! My only niggle was that the VIP loungers were too expensive, so unused by anyone while we were there. If the hotel allowed you to pay a nominal fee, as long as you spent X amount on drinks, that would seem fairer. Will be back I hope!
Booked the NYX on price and facilities not necessarily location as it’s not central madrid. In terms of facilities it didn’t disappoint on the value for money and quality and the staff are amazing and incredibly helpful. We really enjoyed ourselves and the weather was great so we chilled and sunbathed by the pool in 30 degree heat and then did our exploring on the only day it was cloudy and cooler which worked out so well for us. With regards to location it was never an issue in that the madrid metro is 10 minute walk away and taxis easy to use and book too. Overall we had an amazing time in one of the best cities in the world in our opinion..
Fab place to stay. Rooms really clean and tidy and bed super comfortable. We had one of the smallest rooms and it was perfect for our needs. Lovely decor, beautiful roof top pool and bar and great food. Short walk to the main high street and easy to get to the Bernabeu. Great place to stay - staff very helpful and friendly. highly recommend.
Positives points are the location ( 20 mins drive from the airport, taxi next door and easy access to most parts of madrid ) and attentive service from the staff Rooms are fairly small and the hotel does not offer great amenities, breakfast was average
Not outstanding but very nice, well styled hotel located 5min from the Bernabeo stadium and the Paseo de la Castellana in Madrid. Rooms are modern, quite spacious and well designed. I slept very well and enjoyed my stay. Breakfast (03/22 at the time of writing) is good but not very ample due to Corona restrictions. Reception was very professional, fast and courteous.
Stayed here several times and always happy to be back. Very nice and trendy hotel with clean and spacious rooms with super comfortable bed. Also, really like the roof too bar. Very close to the business area of Madrid. I would really recommend this hotel!
I stayed in this hotel for a week in October 2021 based on the information provided on the internet: 1 The swimming pool would be open. It wasn't. 2 The rooftop terrace and bar would be open. They weren't. 3 The hotel was in the centre of Madrid. It was 4km from the centre I asked for compensation. They refused despite the fact that I was paying £80.00 per night for a room that could best be described as a very large cupboard. Avoid
I stayed here for 2 nights for business. The hotel is very trendy with friendly staff. The room I was staying in was very small, ok size for a single traveller but I’d struggle to stay here with my wife. Perhaps unfortunate that the room was also located next to the lift so it was very noisy and disrupted my sleep. Overall average stay.