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Hotel Osuna

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Traveller (414)
Room & Suite (246)
Pool & Beach (73)
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Overview
  • Excellent8%
  • Very good20%
  • Average30%
  • Poor18%
  • Terrible24%
6 May 2018
“Not up to standard”
22 Apr 2018
“Short business stop”
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Family Rooms
4 Star Hotel
All hotel details
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Reviews (750)
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46
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11 - 15 of 207 reviews
Reviewed 8 November 2017 via mobile

The place needs to be updated, it has old CRT televisions, the rooms we had were musty, though the WIFI was functional, also the temperature was too cold to use the pool when we were there but it looked nice. The most noticeable thing for...More

Thank 312islandhopper
Reviewed 5 November 2017

While staff was mostly friendly and helpful, the rooms are filthy and outworn. Carpets, beds, furniture, TV all old. Needs urgent renewal and better cleaning! Location is close to the airport, but very difficult to reach. Won't book again!

Thank 766ter
Reviewed 11 October 2017

We stayed here the night before a flight leaving Madrid. The room was in much need of repair. The desk was in tatters, the shower did not work nor did the air conditioning!! The food and drinks were very overpriced and the pool had black...More

1  Thank tatoosh42
Reviewed 23 September 2017 via mobile

2 star hotel but sold as 4 star. Clean, but old. Tvs from 1985, like the ones that you can barely wrap your arms around. Shower trickled hot water like a dried ip water fall in dry season in central america, door lock with key...More

Thank anomadicstateofmind
Reviewed 19 September 2017 via mobile

Nice hotel but we were accomdated in a building beside the images you see online. It had no security and frankly was eery with no balcony also. We asked to change room the next day and that was no problem as rooms were same price....More

1  Thank Annemarie C
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About
Amenities
Top amenities
Restaurant
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$87 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#198 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#198 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (414)
Room & Suite (246)
Pool & Beach (73)
Dining (43)
Family and Play Areas (8)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Gamani R
6 March 2017|
Answer
Response from Dejan M | Reviewed this property |
I cannot answer this due to the HTML and website restrictions for answers in this site
0
Votes
Joanna S
24 September 2016|
AnswerShow all 4 answers
Response from 288Steve | Reviewed this property |
As far as I know the hotel does not have steam, sauna or spa facilities. This hotel has what appears to be two standards. The type of room that is shown on its website site which is in the conference block, and a much lower... More
0
Votes
novex1
24 August 2016|
AnswerShow all 4 answers
Response from beverley s | Reviewed this property |
I think so but you should send an email direct to the hotel and ask them. Most of the reception staff do speak a good amount of English and are very helpful.
0
Votes
Room Tips
"Its in a relatively quiet suburb. About 30Euros to go by taxi to the centre of Madrid."
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"take them all upstairs"
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"Higher floors seem to be cleaner."
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"Inexpensive hotel, but you only get poor installations and service."
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