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Calle del Poeta Joan Maragall, 43, 28020 Madrid Spain
Lowest prices for your stay
Hotel direct offer!Black Friday. Up to -50%
Melia.com
US$193
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Free cancellation until 10/12/22
Reserve now, pay at stay
Hotels.com
US$193
View deal
Free cancellation until 10/12/22
Reserve now, pay at stay
Booking.com
US$166
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Free cancellation until 09/12/22
Expedia.comUS$193
PricelineUS$184
Trip.comUS$222
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1105)
360
Panoramas (12)
Room & Suite (717)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#36 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests. The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. Also, the hotel offers an outdoor swimming pool (seasonal opening).
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Solarium
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Black Friday. Up to -50%

Location

Full view
100Great for walkers
Grade: 100 out of 100
243Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
4394Reviews45Q+A100Room tips
Traveller rating
  • 2,580
  • 1,285
  • 364
  • 100
  • 65
Time of year
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Language
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Popular mentions
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Most Recent
Audunv wrote a review Oct 2022
Trondheim, Norway19 contributions28 helpful votes
My wife and I enjoyed 4 nights at Melia Castilla in relation to her birthday, 5 years after our first stay at this great hotel. We were appointed a Level room, which was very nice, and that provides access to a lounge with free food and drinks. The breakfast offers all kinds of warm and cold dishes, including a station where eggs are made to order. All hotel staff are very welcoming and service minded. Our room was well maintained and spotless clean. The hotel is about a 5 mins walk from two metro stations (Tetuán and Valdeacederas) where line 1 gives direct connection to Puerta del Sol and the core of the city centre. We really cannot find any faults with this hotel and cannot wait to come back!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 5 Oct 2022
Dear Audunv, First of all we would like to thank you the valuable time you take to share your recent experience with us. We are really happy to know that we have achieved your maximum satisfaction in every way. Thank you for choosing THE LEVEL at Meliá Castilla for such a special date as your wife birthday and we love to read that everything was as expected. We hope to have the opportunity to welcome you in a nearly future again. Yours sincerely, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bianca l wrote a review Jul 2021
5 contributions
Hotel's Favourite
Our stay was lovely and very comfortable. The staff were very considerate and understanding. Whenever we needed a hand, they'd be at our room in less than 5 minutes. My only minor complaint would be the AC. We were hot multiple times during one night.
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 16 Jul 2021
Dear Bianca, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla and your positive feedback after your staying in Madrid. Our sincere apologize for that strange night with the AC and our best desire to welcome you again in a near future. Yours sincerely, Guest Experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vlaterza wrote a review Aug 2022
Florence, Italy27 contributions51 helpful votes
While the building outside is not one of the prettiest in Madrid, the lobby and the rooms we had (communicating doubles) impressed me for their comfort and furniture. Convenient position outside of city center but wihin easy reach by car or public transport. I would definitely go back.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 1 Sep 2022
Dear Vlarteza, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla and postivie feedback. It will be a big pleasure to have the opportunity to welcome you again. We´ll go on working hard and improving, trying to get your 5 points and meet your highest expectations !! Sincere regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jocylen R wrote a review Aug 2022
1 contribution
The experienced was beyond imaginable. The staffs and crew of the hotels were very accommodating. The food was really good. The room that we stayed was really big. We are really happy and satisfied with the stay. Worth every penny you spent. We will definitely be back soon!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 19 Aug 2022
Dear Jocylen R, Thank you for taking few minutes of your valuable time to share your recent experience with us. We are really happy to know that we have achieved your maximum satisfaction in every way and beyond imaginable. It will be a great pleasure to welcome you in a nearly future once again. Best regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Milde13 wrote a review Jul 2022
Vaerloese, Denmark38 contributions6 helpful votes
Nice and clean rooms, amazing breakfast incl. chef to make your eggs etc. as per request. Pool was good incl. towels and lifeguard and personnel was in general attentive with one exception. Our aircon was extremely noisy and we reported this 3 times at maindesk, but without a solution.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 21 Jul 2022
Dear Milde, Wed like to provide our sincere grateful for your recent visit to The Meliá Castilla and your positive feedback. It will be a very big pleasure to have the opportunity to have the opportunity to welcome you again in Madrid. Sincere regards, Guest Experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rubens C wrote a review Jun 2022
Sao Paulo, SP8 contributions15 helpful votes
Hi. I stayed at the Hotel Melia Castilla for 4 days during a congress in Madrid. The overall service at the Hotel is a complete disaster. It is difficult, for example, to order any food. I tried to order food at the bar, at the room service. It is impossible! The staff from front desk did not solve my problem. This happened 3 days (and I tried around 6-7 Pm); The staff from the bar are rude! Very bad experience. I do not recommend this hotel for at all.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Experience, Otros at Melia Castilla
Responded 21 Jun 2022
Dear 750rubensc, First of all, thank you for taking few minutes of your precious time to share your recent experience with us. We are happy for your visit, although we are sorry we have not been able to make you feel positive. We apologise for the inconveniences faced during your stay referring the room service. We will redouble our enthusiasm and work to try to achieve your maximum satisfaction on your next visit to Madrid. Please do not hesitate to contact us for your next visit. Best regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vassilis wrote a review Jun 2022
Patras, Greece441 contributions237 helpful votes
Very good location, within 5 minutes walking distance from the plaza Castilla metro station, luxurious 4- star hotel, with ampious public spaces, big guest rooms equiped with all the amenities of 5-star hotels, breakfast in the main restaurant of high quality, with a lot of foods, and a very good convention center. Personel friendly and helpful.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 12 Jun 2022
Dear Vasileios A, First of all, thank you for taking few minutes of your precious time to share your recent experience with us. We are really happy to know that we have achieved your satisfaction in every way and everything was excellent, We hope to have the opportunity to welcome you in a nearly future again. Yours sincerely, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
druryslane wrote a review May 2022
London, United Kingdom298 contributions54 helpful votes
This is a nice hotel. We stayed here as a family and booked two rooms (a double and a triple) for our group. It's super easy to get to from the airport in a taxi and the fixed fare system into Madrid felt fair. We arrived quickly (less than an hour from plane door to hotel room) which was appreciated after a late flight. The hotel and the rooms were very nice indeed. Spacious, well equipped and with plenty of storage space. Like other reviewers, we found the rooms to be a bit too hot overnight, but we were able to resolve this easily as the windows can be opened. Breakfast is average - I have had better and I have had worse. If you paid a lot for your room, you might feel that the selection is more three star than four star. Everyone enjoyed the freshly made omelettes. Facilities at the hotel were good. There was a nice hotel bar that stayed open reasonably late so we could enjoy a couple of drinks after we arrived. There was an outdoor pool, that didn't open until later in the season, but it looked good also. A nice oasis in the middle of a busy city. In fact the only down side was that I didn't ever feel particularly welcome. Like we were a bit of an inconvenience to the staff. Which was sad, as otherwise it would have been a fabulous five star stay.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 11 May 2022
Dear druryslane, Thank you very much for valuing your recent visit to the Hotel in such a special moment as the one we lived. We are especially happy to know that we have achieved your satisfaction in almost every way. It will be a great pleasure to welcome you again on your next visit. Best regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark H wrote a review Apr 2022
London, United Kingdom27 contributions2 helpful votes
The staff and service was excellent from the doorman to the club lounge, big smiles and so helpful nothing was to much trouble. I highly recommend staying at the Melia Castile The Level lounge food drink and service was excellent.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Level rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 19 Apr 2022
Dear markhH1244CQ, We would like to provide our sincere grateful for your recent visit to The Meliã Castilla. We really appreciate your nice comments and It´ll be a pleasure to have the opportunity to welcome you again. Best regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chloe_foodlover wrote a review Apr 2022
London, United Kingdom1173 contributions77 helpful votes
Very nice hotel, beautifully decorated. Elegant and contemporary rooms. Lots of meeting rooms, all different sizes to suit your needs. Food and beverage is of a good standard. Staff are accommodating and extremely pleasant. Will definitely be visiting again.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Otros at Melia Castilla
Responded 12 Apr 2022
Dear Chloe_foodlover, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla and your positivie feedback about the experience. It´ll be a big pleasure to have the opportunity to welcome you in Madrid. Warmest regards, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$161 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia castilla hotel madrid, melia hotel madrid, melia hotel castilla
LOCATION
SpainCommunity of MadridMadridFinancial District (Paseo Castellana) / Castillejos / Tetuán
NUMBER OF ROOMS
911
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MELIA CASTILLA (S̶$̶3̶0̶7̶) S$200: UPDATED 2022 Hotel Reviews, Price Comparison and 1,746 Photos (Madrid, Spain) - Tripadvisor

Frequently Asked Questions about Melia Castilla
Which popular attractions are close to Melia Castilla?
Nearby attractions include Centro de Exposiciones Arte Canal (0.5 km), En-Tono Karaoke (0.4 km), and Covent Garden (0.4 km).
What are some of the property amenities at Melia Castilla?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Melia Castilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Castilla?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Melia Castilla?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Melia Castilla?
Conveniently located restaurants include La Piperna, De Maria- Calle Felix Boix, and La Pinta y la Vina.
Are there opportunities to exercise at Melia Castilla?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Melia Castilla have airport transportation?
Yes, Melia Castilla offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Castilla?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Castilla offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Melia Castilla?
The staff speaks multiple languages, including English, Spanish, French, and German.