We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Plaza de Carlos Trias Bertran 4, 28020 Madrid Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Hotel direct offer!Hilton Honors Discount
Lock in the lowest price from these sites
Hotels.com
US$163
View deal
Booking.comUS$180
Expedia.comUS$163
Canopy by HiltonUS$163
PricelineUS$164
TravelocityUS$163
AlgotelsUS$167
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (53)
Room & Suite (58)
Dining (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#218 of 498 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Car park
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Iron
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Hilton Honors Discount
87Reviews5Q+A10Room tips
Traveller rating
  • 67
  • 8
  • 5
  • 4
  • 3
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Tim M wrote a review 16 Nov
Glens Falls, New York11 contributions
The people were so genuine, friendly and fun it made us feel so good. This was refreshing, and the facilities are great for either a family visit (as this trip was visiting our daughter doing internship abroad) as well as would be for business/customer meetings.
Read more
Review collected in partnership with Canopy by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 1 week ago
Thank you Timothy for taking the time to leave us your 5* rate and amazing review!! We are glad to read that you've enjoyed the #CanopyVibes and your special mention to our enthusiasts team. It was a pleasure to have you with us and we look forward to receiving you again really soon at your new home in Madrid! Kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
E1991x wrote a review Aug 2022
Hemel Hempstead, United Kingdom5 contributions2 helpful votes
Hotel's Favourite
Lovely hotel in a great location. Only a 10 min walk from a main station (Nuevos Ministerios) or a 5 min walk the other way to a Metro (Santiago Bernabeu) Ubers are also really cheap (approx. €7 to Opera/Sol area and €15 to the airport) Pool area is great, really nice vibe and good priced drinks. It can get busy and there isn't actually a huge amount of sunbeds - they could do with a few more, but there are plenty of comfy chairs you can sit on. Towels are provided up there as well, so no need to pack. They also have a shower room in reception if you have a late flight so you can still enjoy the facilities. Room was perfect for us, great decor and really clean. Breakfast was also lovely, with so much choice and never too busy. Staff were all very friendly and attentive - would definitely recommend and 100% stay again if ever in Madrid.
Read more
Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Revenue Management at Canopy by Hilton Madrid Castellana
Responded 25 Aug 2022
Thank you E1991x for your awesome 5/5 review! We are extremely happy to see that you enjoyed your stay with us so much. Our aim on a daily basis is that every guest leaves our hotel with a memorable and energizing experience as you did. It was a pleasure having you, and we look forward to welcome you again soon. Sincerely, Gabriel Sáez - AGM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VIC wrote a review 6 Nov
5 contributions
Good location. Only 5 min walk from a big local department store with supermarket. 3 min walk from the metro station. The room is quite new but small. Comfortable bed. Great gym with new equipment. Choices in the restaurant are quite limited, food is ok. Not a bad choice at that price and also away from the tourist crowd.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 3 weeks ago
Thank you for taking the time to share your experience with us. We are very happy to read that you found our hotel so convenient and that you can recommend it so much! We hope to welcome you again soon in your new home in Madrid to enjoy our #CanopyVibes. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis R wrote a review 3 Nov
10 contributions16 helpful votes
Staying at the Canopy Castellana was a wonderful experience. Right at check-in we were made to feel welcomed. The room was pristine, modern and very functional. The restaurant downstairs is a surprisingly great choice. The service at the restaurant may have been the highlight of the stay! Breakfast is very good as well. They have an outdoor terrace with string lights which is wonderful at night. Service at the terrace was also tops. The deck level near the rooftop pool is turned into a lounge in the colder months. Great place to hang out as well. It's a short walk to the metro, Bernabeu stadium, and taxis are always available. El Corte Inglés is about an 8 minute walk. Top scores and kudos to the wonderful team who make this kind of experience possible!
Read more
Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 3 weeks ago
Thank you for taking the time to share your 5* experience with us. We are very happy to read that you found our hotel so convenient and that you can recommend it so much! We hope to welcome you again soon in your new home in Madrid to enjoy our #CanopyVibes. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thesaint9 wrote a review 1 Nov
Surrey, United Kingdom172 contributions170 helpful votes
Stayed there in October for a couple of nights. It has a great location backing onto la Castellana just opposite Santiago Bernabeu. Room was small but well appointed. I don't think I got upgraded with my Diamond status 🤔 Had lunch in the lobby restaurant one day. Service was very good and the quality of food superior. I would recommend the hotel. Especially if you are familiar with Madrid.
Read more
Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 3 weeks ago
Thank you for taking the time to share your 5* experience with us. We are very happy to read that you found our hotel so convenient and that you can recommend it so much! We hope to welcome you again soon in your new home in Madrid to enjoy our #CanopyVibes. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carmen G wrote a review Oct 2022
Miami, Florida13 contributions3 helpful votes
The staff was pleasant and helpful. Breakfast variety was great. Location: Hotel is located on a plaza where the taxis cannot get to the lobby entrance. This is a bit of a walk away and if you have luggage, is an issue. Even the entrance of the lobby is confusing as to how to get to the reception. Breakfast Buffet: great variety and quality of food options. As soon as it's 15min after the door closes and there are guests in the breakfast area, all the food is removed without advising last call. Hotel Room: Be sure not to be below the gym as you can hear the weights drop 3 floors down.
Read more
Review collected in partnership with Canopy by Hilton
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Revenue Management at Canopy by Hilton Madrid Castellana
Responded 4 weeks ago
Thank you for taking the time to share your experience with us. We are happy to see that you had an overall good stay at our hotel. Thank you as well for the kind comments towards our team of enthusiasts. We appreciate your observations, and they will be forwarded to the correspondent deparments for action. It was a pleasure to have you, and we hope to welcome you again very soon! Sincerely, Gabriel Sáez - AGM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ramon L wrote a review Oct 2022
25 contributions12 helpful votes
I stayed here with my teenage son in August. Both of us loved the hotel. The room was modern and well appointed. Staff were friendly and efficient. The hotel restaurant, Escandalo, where we ate lunch the first day, was excellent and good value for money. Breakfasts were also plentiful and very nice. The hotel also has a very well appointed gym, which I used every day we were there. The pool, although smaller than what the photos would suggest was a very welcome treat after a day walking around Madrid. All in all, an excellent place to stay, which I highly recommend. It is just a stone’s way off Santiago Bernabeu and the Metro stay
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 24 Oct 2022
Thank you Ramon for taking the time to share your 5* experience with us. We are very happy to read that you found our hotel so convenient and that you can recommend it so much! We hope to welcome you again soon in your new home in Madrid to enjoy our #CanopyVibes. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
249rafals wrote a review Sep 2022
Warsaw, Poland5 contributions8 helpful votes
Canopy in Castelana is close located to Santiago Bernabeu Stadium - home for Real Madrid socker team. Not only football fun can find this hotel as a base to escape for weekend trip to visit capital of Spain. Revitalized part of the city is open for tourists and white collars spending time in coffee shops and tapas bars. This is also very convenient hotel for those patients who are visiting MD Anderson Cancer Center.
Read more
Review collected in partnership with Canopy by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Revenue Management at Canopy by Hilton Madrid Castellana
Responded 2 Oct 2022
Thank you 249rafals for taking the time to share your experience with us. We are very happy to see that you found our hotel so convenient and that you can recommend it so much! We hope to welcome you again soon in your new home in Madrid to enjoy our #CanopyVibes. Sincerely, Gabriel Sáez - AGM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iresagit wrote a review Sep 2022
London, United Kingdom4 contributions3 helpful votes
Claudia and her team in front office have been all extremely helpful and provides great service. Ignacio's cuisine was superb with very unique and tasty Spanish dishes. Also the breakfast is a must, extremely delicious with everything you can imagine to start a good day. Room was very well maintained with very good cleaning service, thank you Tania for your hard work in keeping room always nice. In general, the hotel facilities are new and has everything you need to have a great stay. We will definitively come back. This is now our home in Madrid. Well done to all staff and thank you.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 26 Sep 2022
Thank you for taking the time to leave us your 5* rate and amazing review!! We are glad to read that you've enjoyed the #CanopyVibes and your special mention to our enthusiasts team. It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid! Kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tony_in_san_jose wrote a review Sep 2022
San Jose, California78 contributions19 helpful votes
Excellent hotel in fantastic location. Many eating and leisure options within walking distance. Beautiful new hotel with all amenities, modern clean rooms and professional staff. I would certainly recommend and definitely sta again
Read more
Review collected in partnership with Canopy by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Canopy by Hilton Madrid Castellana, Gestión de ingresos at Canopy by Hilton Madrid Castellana
Responded 21 Sep 2022
Thank you Tony for taking the time to leave us your 5* rate and amazing review! We are glad to read that you've enjoyed the #CanopyVibes and feel proud of your special mention to our enthusiasts team. It was a pleasure to have you with us and we look forward to receive you again really soon at your new home in Madrid! Kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$151 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn madrid hotel madrid, madrid holiday inn
FORMERLY KNOWN AS
Holiday Inn Madrid - Bernabéu
LOCATION
SpainCommunity of MadridMadridFinancial District (Paseo Castellana) / Cuatro Caminos / Tetuán
NUMBER OF ROOMS
314
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CANOPY BY HILTON MADRID CASTELLANA: UPDATED 2022 Hotel Reviews, Price Comparison and 142 Photos (Spain) - Tripadvisor

Frequently Asked Questions about Canopy by Hilton Madrid Castellana
Which popular attractions are close to Canopy by Hilton Madrid Castellana?
Nearby attractions include Santiago Bernabeu Stadium (0.5 km), Escape Room Madrid (0.5 km), and Paseo de la Castellana (0.4 km).
What are some of the property amenities at Canopy by Hilton Madrid Castellana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Canopy by Hilton Madrid Castellana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Canopy by Hilton Madrid Castellana?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Canopy by Hilton Madrid Castellana?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Canopy by Hilton Madrid Castellana?
Conveniently located restaurants include Sibuya Urban Sushi Bar Madrid C/Orense, Lumbini Tandoori, and La MaMá Restaurante.
Are there opportunities to exercise at Canopy by Hilton Madrid Castellana?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Are any cleaning services offered at Canopy by Hilton Madrid Castellana?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Canopy by Hilton Madrid Castellana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton Madrid Castellana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Canopy by Hilton Madrid Castellana?
The staff speaks multiple languages, including English, Spanish, and French.