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All reviewssantiago bernabeureal madrid stadiumbernabeu stadiumrooftop poolnuevos ministeriosbusiness districtfootball fanssmall gymcorte inglesmetro stationbit datedfree wififamily roomminute walkthe hotel is cleanrooms are nicetapas
Stayed here to see Real Madrid v PSG game on 14th February 2018. Hotel is perfectly situated to visit the Bernabéu. Staff were very friendly and helpful, accepted delivery of our tickets to the game prior to our arrival. Thanks for wonderful carefree stay.
We stayed here for 3 nights and on one of the nights we went for a Real Madrid game. This is really the most convenient hotel one could get. There were also plenty of restaurants nearby. My company's office is also right across another building,...More
Thank KY L
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 1 week ago
Dear KY L,
Thank you for your five star review and for choosing our property to stay with us during your recent visit to our city, I am happy to know that your found our location convenient.
We hope to welcome you again in your...More
One night business trip. Exterior of hotel is boarded up and looks squalid. Room was very dated and noisy - thin walls meant I was kept awake by a noisy person shouting into their phone.
Breakfast was passable but by that point I...More
I stayed in Holiday inn Madrid for one night. Business wise I was not interested on the location but it’s indeed at a very central point and this in my opinion is the only good thing. Other than that, room had a bad smell (old...More
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 2 days ago
We are really disappointed to herd such bad comments about your recent stay in our Property, we apologies for the inconveniences and negative experience. In order to avoid this kind of situations we beg you to contact with Reception in order to resolve...More
This is the third stay at this hotel and their standards have dropped immensely ! Last time I stayed here was in 2010 and they have not refurbished , the place looks tired and dirty , the windows open from the wind , housekeeping is...More
Thank ALWALEED A
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 3 days ago
Dear Alwaleed A
Thank you for your visit, we truly value your feedback. Our sincerest apologies that your recent stay did not meet up to your expectations. We appreciate your comments and will share these with the different team so that we can continue to...More