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31/12/2017 01/01/2018
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    Holiday Inn Madrid

    Plaza Carlos Trias Bertran 4, 28020 Madrid, Spain
    011 65 800 852 6027
    Hotel website
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    31/12/2017 01/01/2018
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    Traveller (200)
    Room & Suite (224)
    Dining (52)
    • Excellent16%
    • Very good43%
    • Average28%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (828)
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    1 - 5 of 341 reviews

    Reviewed 4 days ago

    Until this hotel is renovated, don't bother. We had a junior suite with a "sofabed". The "sofabed" was more like a broken-down fold out futon. I was literally sleeping about 6" off the floor on an uncomfortable foam mattress. I can't believe what they charged...More

    Thank BHarris63
    Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 3 days ago

    Dear BHarris63, We are really sorry to hear that your experience at Holiday Inn Madrid Bernabéu was not as good as you expected. We would like to thanks your comments as this always help us to improve and to try to resolve any issue or...More

    Hotel's Favourite
    Reviewed 6 November 2017

    Really nice and clean and up to standards hotel. If you are there for a Real Madrid soccer/football match, this is a perfect hotel for you. Quick check in and out. Restaurants are right across the street if you want to grab a bite. Good...More

    Thank enrique v
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 10 November 2017

    Dear enrique v, Thank for your Feedback is very valuable and we thank you. Hoping to welcome you back soon Yours sincerely, Paloma Muñoz Front Office Manager

    Reviewed 2 weeks ago

    I have travelled to Madrid many times for business and always prefer to stay at holiday inn. The rooms are spacious, the staff are very nice and helpful and the breakfast is good with plenty of choice. Important for me is that it is quiet...More

    Thank ROD B
    Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 1 week ago

    Dear ROD B, Thank you for taking the time to share you fabulous feedback with us We will look forward to welcoming you back again soon. Best Wishes, Paloma Muñoz Front Office Manager

    Reviewed 20 October 2017

    My review is simple, nice hotel, location okay, easy to get to, near the Bernabeu (if you a football nut), staff nice and helpful, food okay but..., brown water from the taps, single glazed windows so street noise comes through and made the room cold...More

    Thank garypayne
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 22 October 2017

    Dear Guest, Thank you very much for your comments about the Holiday Inn Madrid Bernabéu. We take note of all your review and items you have mentioned to try to improve our services. Hoping to welcome you back soon to Holiday Inn Madrid, Yours sincerely,...More

    Reviewed 9 October 2017

    This was the most disappointing HI I've not had the pleasure of staying in. I'm hopeful my review comes across as constructive and IHG management take it under advisement to improve this hotel. Check in was quick. However, I didn't notice a priority check in...More

    Thank duckvader
    Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 12 October 2017

    Dear Guest, Thank you so much for your review of our hotel. We are really sorry to heard that your experience with us was not what you expect. We want to highlight we meet all the IHG standards for a Holiday Inn Hotel although we...More

    ILUNION Suites Madrid
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    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$68 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #169 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 313
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, IHG, Hotels.com, Ctrip TA, Travelocity, Priceline, Hotwire, Orbitz, HotelQuickly, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Holiday Inn Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Holiday Inn Madrid Hotel Madrid ,
    • Madrid Holiday Inn
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    Traveller (200)
    Room & Suite (224)
    Dining (52)
    Pool & Beach (6)
    Hotel & Grounds (188)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    Khaled A
    16 December 2017|
    AnswerShow all 3 answers
    Response from Paloma M | Property representative |
    Dear Khaled A, You can buy the tickets for the tourist bus directly at the front desk in Holiday Inn Madrid Bernabeu. Hope to see you soon. Best regards, Paloma M.
    Google Translation
    21 June 2017|
    Response from Sammy M | Reviewed this property |
    Hi The hotel does not have a shuttle service. However we used Aerocity shuttle service which was excellent.
    Ken P
    13 May 2017|
    AnswerShow all 2 answers
    Response from Martalena T | Reviewed this property |
    Sorry i dont know, i think because its outdoor and its very cold nobody wouldnt go to swim
    Room Tips
    "Away from plaza side!"
    Read review
    "All rooms are great."
    Read review
    "Front of the hotel has better views"
    Read review
    "The higher rooms will have better views and be quieter."
    Read review
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