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    Hesperia Madrid

    Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$34
    US$211
    US$177
    US$186
    US$186
    Traveller (272)
    Room & Suite (345)
    Dining (141)
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    Overview

    • Excellent67%
    • Very good23%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
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    Barcelo Emperatriz
    390 reviews
    #11 of 445 hotels in Madrid
     
    Hotel Orfila
    935 reviews
    #1 of 445 hotels in Madrid
     
    Gran Melia Palacio de Los Duques
    207 reviews
    #3 of 445 hotels in Madrid
     
    Artiem Madrid
    397 reviews
    #2 of 445 hotels in Madrid
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 3 days ago

    Excellent location, great design Thanks to Philippe Starck. Cool rooftop. The Wifi was a bit weak but not a big deal and the bed not fully at my taste but everything else was a perfect for me. I'll come back.More

    Review collected in partnership with NH Hotels
    Helpful?1  
    Response from MariaHerrer0, Guest Relations Manager at Hesperia Madrid

    Dear PRland, First of all let me thank you for taking the time in post your comment. Be assured that they will encourage our team to continue with our efforts to achieve continuous improvement and excellent service. Again, many thanks for your inspiring remarks and...More

    Reviewed 3 days ago

    5 stars ? YES, indeed ! May be, some guests would prefer som more "glamour" and infrastructure (pool etc) etc. But, we had a perfect and very agradable stay, because it´s the service what makes the difference: polite and friendly, efficient and quick, ...: muchas...More

    Helpful?1  
    Response from MariaHerrer0, Guest Relations Manager at Hesperia Madrid

    Dear Frank S, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. To honor your...More

    Reviewed 3 days ago

    Very clean, security is top, and staff is really friendly. Will recommend to anyone. Breakfast is really good. Will go back with family or friends. The location is great with only ten minutes drive to downtown. You even can walk to the stadium.More

    Review collected in partnership with NH Hotels
    Helpful?1  
    Response from MariaHerrer0, Guest Relations Manager at Hesperia Madrid

    Dear 294wagnerb First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. I assure you that comments like yours provides with the esteem to continue in...More

    Reviewed 5 days ago via mobile

    Traveled here on business for two nights, the hotel itself is quite nice if a little unremarkable, standard business hotel I guess. The rooms were a little bit dated I felt. The guest wifi didn't work with my name so had to use the public...More

    Helpful?
    Response from MariaHerrer0, Guest Relations Manager at Hesperia Madrid

    Dear 2011london28, I would like to personally thank you, for the trust given to our hotel Hesperia Madrid. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of...More

    Reviewed 5 days ago

    I stayed for 3 nights over Easter weekend. From the moment we arrived to check in (early) the staff were amazingly polite and helpful. The bedroom and bathroom were nice, well-sized for a twin room. The buffet breakfast was very good; a huge range of...More

    Helpful?1  
    Response from MariaHerrer0, Guest Relations Manager at Hesperia Madrid

    Dear Cormac F, First of all let me thank you for taking the time in post your comment in Tripadvisor. Even though we frequently receive positive comments about our Hotel, yours are specially exceptional. Be assured that they will encourage our team to continue with...More

    Barcelo Emperatriz
    390 reviews
    #11 of 445 hotels in Madrid
     
    Hotel Orfila
    935 reviews
    #1 of 445 hotels in Madrid
     
    Gran Melia Palacio de Los Duques
    207 reviews
    #3 of 445 hotels in Madrid
     
    Artiem Madrid
    397 reviews
    #2 of 445 hotels in Madrid
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$145 - US$423 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Madrid
    • #8 Family Hotel in Madrid
    • #12 Luxury Hotel in Madrid
    • #13 Romantic Hotel in Madrid
    Photos
    Traveller (272)
    Room & Suite (345)
    Dining (141)
    Hotel & Grounds (193)
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    Questions & AnswersAsk a question
    jbatisto
    Few poor reviews lately on the room quality. Based on pictures it looks like some rooms are updated and some are not. Can anyone tell me which room they stayed in and if it was updated or not? Thank you.
    18 January 2017|
    Answer Show all 10 answers
    Response from MariaHerrer0 | Property representative |
    Dear jbatisto, First of all let me thank you for your interest in our Hesperia Madrid. We are pleased to inform you that our hotel has different room categories, adapted to every need of our clients. I knidly suggest you to... More
    0
    Votes
    jane_wag
    My husband and I have booked to see a Real Madrid match in March. We would like to see some tourist attractions too. How close is this hotel to the centre of Madrid. Are there bars and restaurants we could grab a snack at a reasonable price?
    23 September 2016|
    Answer Show all 7 answers
    Response from MariaHerrer0 | Property representative |
    Dear guest, it would be a pleasure to host you in Madrid during your next visit to the city. Please feel free to contact us by email in order to provide you a full report with all the information that you have requested. I... More
    1
    Vote
    720amanda
    Please can you advise if there is parking available at the hotel and how much does it cost?
    4 August 2016|
    Answer Show all 3 answers
    Response from MariaHerrer0 | Property representative |
    Dear Guest, is a pleasure to inform you that we offer to our guests a private ballet parking in the hotel. The rate for the full day (24 hours) is 32 euros. Please do not hesitate to contact me in case you may need any... More
    0
    Votes
    Room Tips
    "Deluxe room overlooking main road"
    Read review
    "Isolation is perfect, so just ask a room vith view over Castellana Avenue."
    Read review
    "Our rooms on the 6th floor overlooked the central well, but were generally quiet."
    Read review
    "beautiful place with high service"
    Read review