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Hesperia Madrid

1,559 reviews
#16 of 443 Hotels in Madrid
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Traveller (330)
Room & Suite (392)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from Hesperia Madrid
Special Offer: GET UP TO 25% OFF!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,559)Write a Review
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Traveller rating
463
188
53
16
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463
188
53
16
11
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All reviewsscotch barguest relationspaseo de la castellanametro stationturn down servicepillow menubreakfast buffetjunior suitefive star hotelnespresso machinebusiness districtbusiness tripexcellent hotelthe air conditioningcity centrethe location is perfecttapas
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1 - 5 of 731 reviews
Reviewed 1 week ago

A wonderful hotel with all the extra you can want. The staff was impeccabal; friendly, helpful and proffesional. The staff, together with the luxury feeling of the hotel, made me feel like a Queen! The room was excellent! We had a bed that was at...More

Thank sandrahH1354WL
Reviewed 2 weeks ago

My junior suite room was extremely worn. The TV set was not working as well as the a/c. Bathroom equipment was really poor and shameful. Everything there was old worn and poor. Sheet and towels were dirty. One day I found trash was not taken...More

Thank Petr A
Reviewed 2 weeks ago

Staying there for few nights during January 2018. This hotel is good and I recommend it for all travelers. Rooms are a little hot during the winter, even after switching off the heater. Had to sleep with the window slightly opened, but was not an...More

Thank BilsDubai
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 1 week ago

Dear BilsDubai, Dear Sheila, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward...More

Reviewed 2 weeks ago

I stayed in about 100 hotels in Madrid during my 30 years of work,but find hotel Hesperia Madrid #1.Great service,well managed.Employees who care about clients.Great dinning room staff ,service,good breakfast with varieties of dishes.Truly 5* experience and service.Great concierge and recommendations for restaurants I loved...More

Thank morris2930
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 1 week ago

Dear morris2930, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor. I really appreciate the excellent comments, that I have shared with our staff. They are the principal of our values, a service characterized by...More

Reviewed 3 weeks ago

We enjoyed a long weekend at Hesperia Madrid. The room was very well appointed, comfortable and clean and we had nice views of the area, which is lovely. The staff is extremely helpful and friendly and all of the food we ate, in both the...More

Thank Carin E
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 3 weeks ago

Dear Carin E, First of all let me thak you for taking the time in let us know about your recent stay with us. We are glad to know that during your stay you enjoyed our rooms and our buffet breakfast, as well as our...More

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123456147
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$173 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (330)
Room & Suite (392)
Dining (168)
Amenities (72)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Kezzapie
11 July 2017|
AnswerShow all 8 answers
Response from Uberfluss | Reviewed this property |
Hi! Good news. I googled "Lavanderia Madrid" and I see that the closest laundromat is "Franquicia de Lavanderias" located at #45 Calle de Zurbano. That is about a 5 minute walk from the Subway station "Ruben Dario", which is... More
1
Vote
Richard G
5 July 2017|
Answer
Response from MariaHerrer0 | Property representative |
Dear Richard G , Thank you very much for your interest in our Hesperia Madrid. I am glad to confirm you that our hotel has a parking available for our clients. The price per day would be 35.20 EUR. We remain at your... More
0
Votes
Google Translation
Lpr123456
2 July 2017|
AnswerShow all 4 answers
Response from MariaHerrer0 | Property representative |
Dear Lpr123456, First of all let me thank you for your interest in our Hesperia Madrid. We are located in the financial center of Madrid, but we are very closed to the historical center by public transport. You could reach... More
0
Votes
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Room Tips
"Better to ask for a room with a city view."
Read review
"Please choose Premium Room.It has KING BED"
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"Get a bigger room than the regular deluxe if you want to add a crib for your baby"
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"ask for room with view over Castellana and on floor 7, 8 or 9 to be guaranteed bright room with daylight."
Read review
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