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Aparto Suites Muralto

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#133 of 446 Hotels in Madrid
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466 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Cork, Ireland
Reviewed 5 weeks ago

We booked a five night stay here, through the Accor web site. But we received an awful shock when checking in, to be told that no Accor points or vouchers can be used here! It was a bill of €1100 we had absolutely not expected! Come on Accor, this is a scam, and even after contacting Accor during our stay...

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Helpful?
Thank BusinessTraveller247
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear Guest: Thank you very much for your stay among us and for the time you have taken to send your comments through Tripadvisor. As I answered you by email yesterday morning, I am sorry because probably we did not provide you a right answer to your request. Yes, you can get Accor points staying in Muralto, you have not...

Munich, Germany
Reviewed 26 October 2016

Very good and renovated recently Room was very large Price is fair, especially compared to others in Madrid Hotel is near metro We were mostly walking, however public transportation is available Hotel staff was very kind and helped to visit tourist places

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Helpful?
Thank 267felixr
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am very happy to know that your stay was as pleasant as we try to provide to all our guests. Certainly we are close to everything or just in a nice walk, Royal Palace, Plaza Mayor, Casa de Campo..But if you need it, all the public transportation are nearby...

Reviewed 10 October 2016 via mobile

Stayed here for 3 nights during my participation in Conference in Madrid. Hotel is nice overall, rooms are just fine, nice repairs (a little bit old though), spacious bathroom and even a kitchen is in a room. Linen is clean. Breakfast is just really bad and unrealistically expensive (10€ for conventional buffet). Location is perfect in city centre with walking...

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Helpful?
1Thank Maxim F
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am glad to know that, as average, your stay was as pleasant as you expected. Regarding the buffet breakfast, I would be most than grateful if you could suggest or propose what you would like to find on it. It would help us to improve our breakfast offer. I...

Reviewed 22 September 2016

These are apartments with confortable rooms, kitchen and good services. For breakfast there is a good range of food. Apartments are located in a strategic position, close to a Metro station. You can reach downdown as well as most of the interesting remarkable spots of Madrid

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1Thank Riccardo B
hertfordshire
Reviewed 23 August 2016 via mobile

This is a great apartment hotel in a safe and convenient area near shops and bars, but quiet and clean. We booked through BA so we got a good rate- but looking on their website they are very reasonable. Room was spotless and a decent size with a small well stocked separate kitchen and a good sized bathroom with large...

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1Thank allotment1
Reviewed 22 July 2016 via mobile

Excellent choice of hotel. Only a few minutes walk down Calle Princesa to reach Calle Gran Via, close to several open areas to relax as well (where an open concert happened to be playing when we went!), and mostly within walking distance of major Madrid attractions. Essentially, away from the usual city crowd and noise, but not too far away...

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Helpful?
Thank Julia T
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am very happy to know that your stay was as pleasant as we try to provide to all our guests. Certainly we are close to everything or just in a nice walk, Royal Palace, Plaza Mayor, Casa de Campo.. I hope to welcome you in Muralto very soon. Best...

Nevada City, California
Reviewed 2 July 2016

This was a family room with two pull out sofa/chair beds and a double bed for the parents. There was a table and four chairs as well as a small but fully stocked kitchen. My main complaint was that only one device at a time was allowed to access the free wi-fi.

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Helpful?
Thank Jo W
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am very happy to know that your stay was as pleasant as you expected, and thank you for let us know the question about the WiFi connectivity. You can use the same code for several devices and also you could have additional codes for more of them. This service...

Scotland
Reviewed 19 June 2016

This apartment was quite simple to get to from the Airport : walk to Terminal 2-take the metro line 8 to Nuevos Ministerios & take line 6 to Arguelles. The Arguelles metro was only about one block from the apartment with a market, shops and a couple of restaurants nearby. This is a really lovely area which felt safe and...

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Helpful?
1Thank Priya01
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am very happy to know that your stay was so pleasant, and thank you for let us know your comments about the mattress and reception stafff attention. We will work to improve both. Thank you very much for all the details that you provide in your comment about our...

Birmingham
Reviewed 9 June 2016

This hotel put a cherry on a cake to make us absolutely fall in love with Madrid. Location is just spot on, nice 20min walk from main city center and metro station near by. Great value for money! You get everything what you can expect and even more. Facilities in the bedroom really impressed us; separate kitchen only for ourselves...

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Helpful?
Thank Anna S
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for your nice comment in Tripadvisor! I am very happy to know that your stay was even more pleasant than you expected. Certainly we are close to everything or just in a nice walk, Royal Palace, Plaza Mayor, Gran Vía, the most important shopping areas in Madrid... I hope that you will have the opportunity to...

Eastbourne, United Kingdom
Reviewed 7 June 2016

We have had a great weekend for himselfs birthday. Easy to walk, bus, metro. Beautiful parks locally all in ten minutes walk. The apartment is perfect for us, small kitchen, comfy beds, lovely balcony for sitting out late evening when it is hot which is where we are now, watching the swifts swooping and listening to the local sounds.

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Thank 447chrissieb
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for sharing your comments through Tripadvisor. I am very happy to know that your stay was so pleasant and comfortable, and that you enjoyed the quiteness of our neighbourhood. I hope to welcome you in Muralto very soon. Best regards. José Luis Alonso Manager

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Staying in Arguelles

Neighbourhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Muralto has 73 very spacious apartments up to 42 square metres. They are soundproofed and air-conditioned and very well equipped with a kitchen , bathroom, wireless and ADSL connectivity free of charge, international channels and DTT, as well as an electronic safe with enough space inside for a laptop computer. Due to spacious nature of the rooms, stays for families of three, four or five people are specially pleasant and comfortable. We offer you a multitude of services with special discounts just making your reservation through our official Web Site. Muralto gives you FREE access to the wireless network in every apartment and any of the common areas. ENERGY EFFICIENCY.We have made complete renovation of our climatisation system in the whole Muralto building. Now each customer can choose their temperature comfort in an independent way and in any season of the year. Also the installation of drinking water has been renewed completely, both hot & cold, reaching a high comfort level. In terms of lighting, all public areas of the building have now LED systems, more efficient and with lower consumption. All these actions are aimed to achieve greater energy efficiency, which has allowed us to raise our energy rating to C-level, and now the building is considered as "Very Efficient". ... more   less 

Additional Information about Aparto Suites Muralto

Address: Calle Buen Suceso 3, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $105 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparto Suites Muralto 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Aparto Suites Muralto Hotel Madrid
Aparto Hotel Muralto
Aparto Hotel Madrid
Hotel Style:
#64 Family Hotel in Madrid
#113 Business Hotel in Madrid
#124 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Aparto Suites Muralto staff and other travellers.
3 questions
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10 months ago

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Questions? Get answers from Aparto Suites Muralto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the upper floors. Check out the market one block away.”
 of 5 bubbles Priya01, 19 Jun 2016 | Read review
“We were in 603 with a balcony overlooking street, but quiet when closed down at night.”
 of 5 bubbles 447chrissieb, 6 Jun 2016 | Read review
“ask for front rooms with nice balacony”
 of 5 bubbles OUDI, 5 Jun 2016 | Read review
“ask for the room with view to the street with El Corte Ingles. In fron of hotel is an old buiding and a lot of trees.”
 of 5 bubbles edmanaila, 24 Apr 2016 | Read review
“Request an upper-floor room to get less outside noise.”
 of 5 bubbles tiefling-cz, 8 Sep 2015 | Read review
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