This is a superb hotel, and in terms of value one of the best i've ever stayed in. Service is friendly and excellent, there are a number of creative and well thought out features (the free bar service, the furnishings, even the design of things like phone/laptop chargers). The place is impeccably clean. WiFi is fine, the gym is small but equipment is new and excellent. Although buzzy and busy enough the hotel is also relaxed enough to allow you to work etc. The only slight quibble is the location; although convenient for the airport, don't expect to walk 5 mins to get to the Plaza Mayor, Prado, etc - the metro station is about 5 mins walk from the hotel and an uber to the centre of town is pretty inexpensive (i mainly did the latter during my stay). It is walkable, but that is a long yomp and not feasible for most. There are a number of restaurants and bars around the park a short distance away (about 8 mins walk or less, when i was there there was an open air cinema event) although in the immediate vicinity of the hotel, there is not much, in truth. Can't recommend highly enough. Fantastic value.…
We stayed here on our way back from Portugal and I must say we were pleasantly surprised.From the moment we arrived the staff were super helpful.The rooms are spacious,spotlessly clean with fluffy towels and bathrobes.There is even a pillow menu.The breakfast was excellent.The gym was great and all the machines were new.The best thing however was the honesty bar where we were able to enjoy some food and drink at no extra cost.We will definitely be back!
Great Hotel! I will definitely recommend you. The staff was very kind, everything was very clean. The gym was 24h a day and also always clean. If you wanted to, you could leave a disinfectant spray in the gym at all times, so people can clean for themselves.
Very good value in August with breakfast included, and even a free room upgrade when we arrived. Sightly sad to see that the lovely lounge area at the front now a gym, apparently free to use 24 hours,but we didn't. Free snack bar with sandwiches drinks yoghurts dips etc, perhaps not as varied as our first visit 4 years ago but still a very nice extra . Very comfortable beds , spacious light and bright rooms.My only quibble was management, not sole receptionist on duty, response when we had an issue with our room perhaps lacked grace ( thought maybe I did too in my angry email) but on the whole a great place to stay
Very warm welcome and great rooms! Super spacious and outfitted with a large and comfortable bed. Bathroom was super clean too with the biggest rain shower I have seen so far. Personal welcome note with some sweets included. Breakfast was diverse and fresh. Free parking around the corner. Anything to add, will definitely come here again!