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About
#1 of 500 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
El hotel ARTIEM Madrid se convertirá en tu segunda casa cuando viajes por negocios. Este rincón es perfecto para celebrar una reunión, inspirarse para trabajar, seguir tu rutina deportiva y, por supuesto, desconectar de la capital. Aquí, encontrarás paz y descanso. Te enamorará este pequeño oasis urbano con mucho “green”, diseñado para convertirse en el refugio al que regresar para relajarse después de un día muy intenso en Madrid. Un hotel donde podrás sentirte como en casa. Para ello, el reformado y acogedor espacio The Green se transforma durante el día y se adapta a ti, el gimnasio será tu mejor aliado para liberar tensiones y las habitaciones, el universo ideal para disfrutar del auténtico descanso.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Car park
Wifi
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Non-smoking hotel
Laundry service
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Room features
Allergy-free room
Blackout curtains
Soundproof rooms
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Location
68Somewhat walkable
Grade: 68 out of 100
136Restaurantswithin 1 km
26Attractionswithin 1 km
Contact
Calle Juan Perez Zuniga 20, 28027 Madrid Spain
Name/address in local language
Getting there
Barrio de la ConcepciónMadrid Metro7 min
Pueblo NuevoMadrid Metro12 min
Car HireSee all Madrid car hire
1301Reviews58Q+A41Room tips
Reviews
Traveller rating
- 1,138
- 136
- 21
- 4
- 2
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Popular mentions
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Most Recent
But you can take the 21 bus to Venta. Then switch to metro line #2 (red) that will take you to the downtown attractions. I like the minimalist, clutter-free style that gives you relaxing feeling. Hotel staff speak English well
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 6 days ago
Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. It means a lot to know that you appreciated our high standards and comfortable rooms. Thank you for highlighting the good access to transport which makes visiting the city center easy; our team are always happy to help with advice on the best way to reach your destination. The entire team really hope we can welcome you back on a future occasion. Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Artiem in Madrid is a unique hotel with spacious rooms, lavish breakfast and a free snack and drink bar open 24 hours a day. We stayed for 2 nights as a family in the top floor room with balcony and it was an amazing experience. From the moment you step in, the reception was warm and welcoming. Our room was huge and the beds were very comfortable. The whole property is spotlessly clean. There was a gym as well. The breakfast in morning was sumptuous to say the least and of high quality. The highlight was definitely the snack and drink counter. I have never come across such a concept in any hotel stayed before. Kudos to the management. Would definitely stay again and highly recommended
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 9 Aug 2022
Dear Travellerneurosurg, Thank you for such a positive review. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that our rooms and tasty breakfast met your expectations. We hope to welcome you back. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service, Great Expérience. I love this hotel!! When I come to Madrid, I always come here. Close to the airport, easy to go to downtown. Room is clean, modern and comfy. Breakfast is complete. And attendants are ver nice!!
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 2 weeks ago
Dear Mike, Thank you for this kind review. It was a pleasure to receive your positive feedback regarding our location and rooms. Ensuring the comfort of our guests is a top priority, so we are especially pleased to know that you were satisfied in this respect. We look forward to welcoming you again. Best regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful staff. Extremely clean. Room was good with lovely bed and bathroom. Great breakfast. A 1km walk to metro for line 7 and then 15/20 mins into centre. Would definitely return. Only negative....the parking is just a joke if you drive any car bigger than a Mini.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 2 weeks ago
Dear Philip, Thank you for this review of your recent stay. We are delighted to know that our location was ideal for you. We regret that you found the space in our car park somewhat limited and hope that this did not cause you too much inconvenience. We are pleased that you appreciated the comfort and high standards which we strive to uphold. We hope to welcome you back in the future. Kindest regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay in Artiem Madrid. All the staff is very nice, friendly and helpful. Ana from reception maked our check in , and she maked us feel very good welcome. The breakfast was amazing and the snack bar very good and tasty. Thanks you so much to all the staff of Artiem Madrid !!
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 2 weeks ago
Dear Guest, Thank you for sharing your review. We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. The comfort of our guests is a top priority, so your positive feedback is very rewarding. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet. We all look forward to welcoming you back in the future. Kind regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel in a quiet neighborhood, 10 minutes by cab (about 20 €) from the airport and less then 30 minutes to the city center (metro or bus). Large and very clean rooms with super convenient large bed, friendly and helpful staff and a delicious breakfast buffet. 24 hours snack corner with free-of charge drinks and snacks. Also liked their overall concept to act environment friendly.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your positive feedback. We are pleased that you appreciated the high standards and quality service which we strive to uphold. The satisfaction of our guests during their stay among us is very gratifying for our team. We look forward to welcoming you back. Kind regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our visit to hotel was very enjoyable.The check in was fast, easy and the staff was really nice. The hotel is modern and provides everything you need e.g. free drinks throughout the day or snacks in the afternoon. Even tough the hotel is not located in the centre of the city, you can get around pretty easy with public transport as a bus station is directly in front of the hotel.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 22 Dec 2022
Dear Joerg, Thank you for this review of your recent stay. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Thank you for mentioning our privileged location away from the hustle and bustle of the city centre but with good transport links. We look forward to welcoming you back on a future occasion. Best regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed one night at ARTIEM Madrid! The staff in the reception was very pleasant as well as they offered a free taxi to the centre. The room was very spacious and everything and I got touched with the hand writing letter for me!! They also offered the free soft drinks in the lobby. 100% recommend !!
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 19 Dec 2022
Dear Mr. Lee, Thank you for such a great review. It is a pleasure to know you had a comfortable stay and we appreciate your kind words towards our front desk team. It encourages us to continue to maintain the high standards of service we set ourselves. We look forward to having you return. Best wishes, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel! The best we've had! Especially the Green and grab. and the breakfast, but also the beds and bathroom. The only negative things were: far from the centre and the loud music during the breakfast.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I kept looking at my options for an airport area hotel (near MAD) and I just knew staying at one would end up being trapped in one of those old, worn out hotels that gave me the creeps. Also, not a 'creepy airport hotel' but I did stay at the Novotel (on O'Donnell) earlier this year and it was no bueno (especially for their prices!). Having just come back from a less than ideal stay in Rome, I wanted to spend a couple of days just chillin' as my 3 week vaca was wrapping up and in preparation for a long journey home to the US. Came across this one online and I'm so glad I did. Knowing I didn't especially want to go into the historical center, I was fine with staying kind of midway between the airport and the tourists areas. The taxi from MAD wasn't too bad ($20-$25E) and if you book on the Artiem website directly you can get a buffet breakfast included + an option to have them drop you off in the historical center of Madrid (on Sat & Sun mornings only). I overslept and missed breakfast but fortunately the property offers yummy snacks all day + unlimited drinks included (what?!?). Additionally, the property is spotlessly clean and the front desk staff is very nice & helpful. I got an Urban Big room which was very spacious. For me the pillows were not comfortable at all but all else about the stay was exceptional. Love the social mission / charitable / environmentally friendly aspects of their business, plus the unique concept, in general. I even bought one of the cool hemp market bags they sell ($95E). If you request the Carnitas room, 100% of the money is donated by the hotel (part of their mission-driven business model). I definitely will stay here again when going to (or through) Madrid and check out their other properties also. …
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at ARTIEM Madrid
Responded 29 Nov 2022
Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We appreciate you choosing to stay with us and are glad that your visit to our hotel was enjoyable It means a lot to know that you appreciated our high standards and comfortable rooms. Furthermore, your kind mention of our team's courteous service is much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. However, your comfort is very important to us, therefore, please let our friendly team know if there is anything more we can do for you as we would have found some additional pillows to suit your personal taste, had we known at the time. We all hope we have the pleasure of seeing you in the future. Best regards, Lorenzo Vilariño, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$96 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insignia arturo soria hotel madrid, arturo soria hotel
FORMERLY KNOWN AS
Arturo Soria Suites
LOCATION
SpainCommunity of MadridMadridConcepción / Ciudad Lineal
NUMBER OF ROOMS
83
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Frequently Asked Questions about ARTIEM Madrid
Which popular attractions are close to ARTIEM Madrid?
Nearby attractions include Road Out Escape Room (0.6 km), MINA MADRID Escape Room (0.7 km), and La Estación Escape Room (0.8 km).
What are some of the property amenities at ARTIEM Madrid?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at ARTIEM Madrid?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at ARTIEM Madrid?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to ARTIEM Madrid?
Conveniently located restaurants include La Nena, Koldovinia, and Betelu.
Are any cleaning services offered at ARTIEM Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ARTIEM Madrid?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to ARTIEM Madrid?
Many travellers enjoy visiting Royal Palace of Madrid (6.2 km), Plaza Mayor (5.8 km), and Museo Cerralbo (6.0 km).
Is ARTIEM Madrid accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.