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InterContinental Madrid

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#37 of 445 Hotels in Madrid
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InterContinental Madrid
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1,713 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
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Zurich, Switzerland
Reviewed 3 days ago NEWvia mobile

Classic hotel located on Paseo de la Castellana. Friendly welcome by the staff - at the entrance, at the reception, at the bar, just for a coffee... Lively place - judging from the visitors, they are all happy to return. Nice rooms, spacious but nonetheless ageing. Nice place and happy to return.

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Helpful?
Thank fuxagufer
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Fuxagufer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Windsor, United Kingdom
Reviewed 4 days ago NEW

We stayed at the hotel to celebrate our 25th wedding anniversary and had a wonderful time. We were upgraded to a beautiful room and treated to champagne. The service was impeccable at all times. We would thoroughly recommend this hotel as its close to all the sights in Madrid and also access to metro. The room was perfect as was...

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Helpful?
Thank kcheema312
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Kcheema312, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you have chosen for your 25th anniversary!. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I visited Madrid for the first time and stay in intercontinental Madrid, the hotel was good and was near everything. I could visit all the places by walking. The room was big with nice view, and the service was perfect.

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Helpful?
Thank patriklb
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Patriklb, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Greater London, United Kingdom
Reviewed 1 week ago via mobile

We arrived at this hotel today. Hotel itself is ok, not quite a 5 star. It's a bit soulless although lovely and smells gorgeous. The rooms are super cosy and you can hear your neighbours using the toilet and having a shower, not quite what I expected from a 5 star hotel. My daughter and I are in room 551...

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Helpful?
Thank Paulandanju
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Paulandanju, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Manrique Rodríguez

Jeddah, Saudi Arabia
Reviewed 1 week ago via mobile

Really nice hotel with lovely and friendly atmosphere thanks to the lovely staff and the best services they are offering.big clean rooms with clean and carefully furnished bathroom.i enjoyed the nice bar and very testy food at the hotel

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Helpful?
Thank fawazalakad
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Fawazalakad, Thank you very much for sharing your experience with us on your last trip to Madrid. We hope to welcome you back very soon. Kind regards, Manrique Rodríguez

Reviewed 2 weeks ago

All I can say is that the InterContinental Madrid knows how to deliver outstanding customer service. They set the bar really high. I've stayed at a number of InterContinentals last year and this one by far offered the best service. The rooms are generous and well appointed and the food is delicious. The hotel is in walking distance to a...

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Helpful?
2Thank Frances W
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Frances W, Thank you very much for sharing your experience with us. We really hope to welcome you back very soon and can continue discovering Madrid. Best regards, Manrique Rodríguez

North Dartmouth, Massachusetts
Reviewed 2 weeks ago via mobile

Service is impeccable. The doorman is the 1st indication of the way you will be treated here. The Intercontinental has a stunning reception area and the front desk staff and conceirge could not be more helpful. The rooms vary in size but all are similarly appointed and very comfortable. If you're lucky, you can get a room with a balcony....

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Helpful?
Thank lesacarroll
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Lesacarroll, Thank you very much for choosing our property on your last visit to Madrid. We would like to thank you also for your kind comments about our service and team. With kind regards from Madrid. Manrique Rodríguez

armagh
Reviewed 2 weeks ago via mobile

Just returned from a wonderful stay in this hotel. The standard of service received from arrival at the hotel door until we left, was amazing. To me, the mark of a good hotel! Every member of staff went out of their way to make our stay enjoyable. The standard of cleanliness throughout the hotel deserves a special mention. Breakfast was...

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Helpful?
Thank joanoArmagh
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear JoanoArmagh, Thank you very much for choosing our Hotel and sharing your experience. Thanks for your words about our service and teams! We hope to welcome you back very soon. Kind regards Manrique Rodríguez

Reviewed 2 weeks ago via mobile

The hotel is in a good location within walking distance to restaurants and bars. The hotel has a large bar and dining area with highly attentive and friendly staff. Checkin and checkout was very smooth. The food was to a high standard although quite pricy. The rooms were a little small but very well appointed, quiet, comfortable and with great...

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Helpful?
1Thank David N
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear David N, Thank you very much for having chosen our Hotel for your business trip in Madrid. We will be really happy to welcome you again. Kind regards from Madrid. Manrique Rodríguez

Melbourne, Australia
Reviewed 3 weeks ago

The foyer and entrance is very grand in this hotel. The breakfast was very good with lots of choices. We had to change room as the first room had a recess that my husband was practically knocking himself out on. The second room had a very noisy air conditioning. The third room was just right. My husband was at a...

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Helpful?
Thank ChloeLaBelle
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear ChloeLaBelle, Thank you very much for sharing your comment on trip advisor. We are sorry about your your rooms changes as you explained the hotel was fully-booked. We really hope to welcome you back and give you a very nice room! With kind regards, Manrique Rodríguez

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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
El Jardin del InterContinental
El Jardin del InterContinental
Cuisines: Mediterranean, European, Spanish, International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef Miguel de la Fuente. Bar 49 serves fine local wines and the city's signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more   less 

Additional Information about InterContinental Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: $232 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Madrid 5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Intercontinental Madrid Hotel Madrid
Hotel Style:
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#14 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#30 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Madrid staff and other travellers.
18 questions
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Questions? Get answers from InterContinental Madrid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure all rooms are good.”
 of 5 bubbles kcheema312, 21 Feb 2017 | Read review
“Check in early to get allocated a good room”
 of 5 bubbles ChloeLaBelle, 3 Feb 2017 | Read review
“Top floor with terrace”
 of 5 bubbles andreespiga, 31 Jan 2017 | Read review
“Courtyard facing rooms are quieter.”
 of 5 bubbles miamiskyboy, 23 Jan 2017 | Read review
“Ask for a room overlooking the road rather than the internal courtyard.”
 of 5 bubbles Genius12, 14 Jan 2017 | Read review
5 of 5