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InterContinental Madrid

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#39 of 446 Hotels in Madrid
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InterContinental Madrid
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1,684 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
England
Reviewed 6 days ago NEW

InterContinental is my favourite business hotel chain, and their Madrid property is overall no exception to the consistent and comfortable experience I have come to expect from them, despite a few little grumbles on this stay. We had booked a Club Room, and were upgraded in advance of arrival to a fourth floor Premium Suite. At the front desk, the...

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Helpful?
1Thank Genius12
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Genius12, Thank you very much for sharing your experience with other travellers and with us. Thanks for your words regarding our staff and services. We hope to welcome you back very soon. Kind regards, Manrique Rodríguez

Reviewed 1 week ago via mobile

Stayed in 2014. This review come with a bit of delay, but my memory of the IC Madrid is always beautiful. They was so kind with me and my friends,and the brunch on that Sunday was the best I've ever experienced.

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Helpful?
Thank Mario G
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Mario G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Mercer Island, Washington
Reviewed 1 week ago via mobile

We have had the pleasure of spending three nights in this gorgeous luxurious hotel and I have only amazing things to say! We have two family rooms, which offers plenty of space for our family of 6 to relax and feel at home. From our arrival, every member of the hotel staff has offered us exceptional service. The staff at...

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Helpful?
1Thank Jennifer H
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Jennifer H, Thank you very much for your kind words about our Hotel and services. Specially we would like to thanks you for your comment about our Staff members, they make it possible. With kind regards, Manrique Rodríguez

Philadelphia
Reviewed 1 week ago

I've stayed at this hotel twice and have been very pleased with my experience on both occasions. The rooms are very nice and I found the staff to be quite friendly and accommodating. It's situated on a lovely street with a nice path for jogging. I will plan to stay here again for my trip to Madrid in March.

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Helpful?
Thank rubyred582
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Rubyred582, Thank you very much for sharing your experience in our Hotel. We are pleased you enjoyed our jogging map!! We hope to welcome you back very soon. Kind regards from Madrid. Manrique Rodríguez

Reviewed 1 week ago

Thoroughly enjoyed my stay at InterContinental Madrid. It is real nice luxurious place to stay while in Madrid. Few things that I appreciated (1) Nice comfortable room with all luxurious amenities (2) As a technie, appreciated the super fast Free Wi-Fi. Truly fast! (3) As a IHG Rewards member got access to Lounge. That was just amazing. Good snacks and...

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Helpful?
1Thank Sachin G
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Sachin G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Hong Kong, China
Reviewed 1 week ago

I seldom write bad review about a hotel.. This is the last stop of our honeymoon trip and we planned to celebrate it with IC Madrid, I never had an experience like this for an IC hotel... 1. There is no slippers in the room. I've visited tons of the intercontinental hotels, there is none like IC Madrid without a...

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Helpful?
Thank Joejoejoehk
ICMadrid, Director de Recepción at InterContinental Madrid, responded to this review

Dear Joejoejoehk, We feel very sorry about your experience. Please feel free to contact me at juancarlos.caballero@ihg.com so I can provide you additional information about what happened. Please accept our apologies and kind regards, Juan Carlos Caballero

Hod Hasharon, Israel
Reviewed 1 week ago

The hotel is not far away from the heart of the city, however from the first moment you feel the very high standart of the service.In the check ib you met a very warm welcome' the room is made in the very high standart, the breakfast is amazing . the staff are very friendly. the metro station is 3 minutes...

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Thank Motty G
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Motty G, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and you give us a 10 on our way of service. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Happy New Year! Sincerely, Manrique...

Reviewed 2 weeks ago

Starting from the very professional and friendly staff that welcome you with the best kindly manners...you will experience an exceptional service and always fantastic experience. Staff very well trained and able to take care of all your needs. Always our number one!

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Helpful?
Thank Vanessa L
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Vanessa L: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodriguez

Reviewed 2 weeks ago via mobile

Some people claim that this hotel is not in the heart of Madrid. It definitely is. We were able to walk to shops close by to the hotel, take the metro to the Palace Real and the bus to the Renoir exhibition. I simply couldn't fault it for its location and I'll definitely stay here again when in Madrid. In...

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Helpful?
Thank moyers55
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Moyers55, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and you liked our location and services. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manrique Rodríguez

Reviewed 3 weeks ago via mobile

Lovely warm welcome, all staff very helpful and attentive. Room was lovely, with a very large terrace overlooking the city. We are staying for NYE so will get a great view of the San Silvestre Vallecana and NYE celebrations. In a great location, just down the road from the Bernebau Stadium and just outside the main part of the city...

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Helpful?
Thank Else H
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Else H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Happy New Year! Sincerely, Manrique Rodríguez

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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
El Jardin del InterContinental
El Jardin del InterContinental
Cuisines: Mediterranean, European, Spanish, International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef Miguel de la Fuente. Bar 49 serves fine local wines and the city's signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more   less 

Additional Information about InterContinental Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: $211 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Madrid 5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Intercontinental Madrid Hotel Madrid
Hotel Style:
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#14 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#31 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Madrid staff and other travellers.
16 questions
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New Delhi, India
4 months ago
Lakewood, California
5 months ago
ANCHORAGE
over a year ago

See all questions (16)

Questions? Get answers from InterContinental Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the road rather than the internal courtyard.”
 of 5 bubbles Genius12, 14 Jan 2017 | Read review
“Get IHG reward membership to get benefit of the hotel lounge. If you are from India, then there is an Indian channel too.”
 of 5 bubbles SachinG907, 8 Jan 2017 | Read review
“take the rooms with the balcony.”
 of 5 bubbles MottyG, 7 Jan 2017 | Read review
“You will experience a great service wherever you stay...”
 of 5 bubbles 662vanessal, 5 Jan 2017 | Read review
“High floors and ask for a room with a balcony. It's worth it.”
  • Night view from the room's balcony
  • Day view from the room's balcony
 of 5 bubbles Pontii, 27 Dec 2016 | Read review
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