We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Intur Palacio San Martin

Save
Traveller (421)
Room & Suite (252)
Dining (56)
Overview
  • Excellent43%
  • Very good47%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“quiet square”(49 reviews)
“church bells”(18 reviews)
“great location”(141 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$91.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madrid hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "61cdff4588ac4e7090461bcb75b106e7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":231636,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72254705],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":91,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"61cdff4588ac4e7090461bcb75b106e7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":100,"lowestMetaPrice":91,"additionalPartner":false,"highestMetaPriceDisplay":100,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":100,"lowestMetaPrice":91,"highestMetaPriceDisplay":100,"hotelName":"Intur Palacio San Martin","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxY2RmZjQ1ODhhYzRlNzA5MDQ2MWJjYjc1YjEwNmU3IiwiQUlLIjoiODU3NzQ1NWFlYjg4NGZiMTliNjM2YTRmMGY1ZTM3YTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$91", "hasDates": true, "hacComplete": true, "contentIdMappings": {"72254705":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,294)
Filter reviews
680 results
Traveller rating
300
307
50
15
8
Traveller type
Time of year
LanguageEnglish
More languages
300
307
50
15
8
Show reviews that mention
All reviewsquiet squarechurch bellsgreat locationroom overlooking the squareroyal palacewithin walking distancecallao metro stationcentral locationfrench doorsshort walkquiet hotelsmall balconynatural lightspacious roombreakfast was excellenttop floorsitting area
FilterEnglish
Updating list...
1 - 5 of 680 reviews
Reviewed 3 days ago via mobile

I have been to Madrid many times and stayed in all types of hotels and have to say this was a really great find. The building is set on a square next to a monastery built in 1802 so there are church bells in the...More

Thank Lily L
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded yesterday

"Dear Lily L, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us since this is what all employees work for at the Intur Family. We hope to welcoming you again very soon at...More

Reviewed 5 days ago

We stayed in this hotel during a seven city tour of Italy and Spain in July 2018. The tour company booked this hotel for us. Of all the hotels we stayed in during this trip, this was the worst one. As others have pointed out,...More

Thank Iqbal M
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 4 days ago

"Dear Iqbal M, First of all thank you for recording on Tripadvisor your experience at our hotel. We regret not having succeeded in meeting your needs in relation to your stay, I would like to inform you that we have taken appropriate actions and this...More

Reviewed 1 week ago

I've read several notices announcing robberies in this hotel but haven't taken them seriously. I SHOULD HAVE. I left earrings in the safe of my room and by the night they were gone. When I spoke about the situation at the reception, they didn't want...More

1  Thank pitipaco7
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 5 days ago

"Dear pitipaco7 Thank you for sharing your experience at our hotel. We regret to hear the words that you comment, but we are always worried about the safety of our establishment and it is our maximum to comply with it. What we would like to...More

Reviewed 2 weeks ago via mobile

I would give this hotel five shiny stars that they deserve, if their lazy cleaners would bother to clean our room properly and restock the bathroom well. Having said that, this hotel is in a great location, the staff are wonderful, the breakfast is delicious...More

Thank Stella S
Reviewed 3 weeks ago via mobile

The hotel is located in close proximity to city centre therefore you get everything within walking distance. Accommodation and service are good. Very good breakfast however bit pricy around €16. Highly recommend for the location and what they offer. Extremely nice staff willing to help...More

1  Thank Margaret V
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 3 weeks ago

"Dear Margaret V, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us since this is what all employees work for at the Intur Family. We hope to welcoming you again very soon at...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$94 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Madrid
#50 Romantic Hotel in Madrid
#75 Luxury Hotel in Madrid
#115 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Madrid
#50 Romantic Hotel in Madrid
#75 Luxury Hotel in Madrid
#115 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (421)
Room & Suite (252)
Dining (56)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
Maisa A
15 June 2018|
AnswerShow all 3 answers
Response from HotelesIntur | Property representative |
Hello Maisa, The 65% of ou rooms are outdoor rooms, with different views, depending the orientation. And all our rooms have minbar service, with a little fridge. Best regards Manager
0
Votes
Google Translation
Maisa A
14 June 2018|
AnswerShow all 3 answers
Response from k t | Reviewed this property |
Our room was 209 if I remember well, it was of modern decor with no fitted carpet. If you check my review you'll see many pictures, including the complementary coffee (a hot water boiler with coffee and tea.
0
Votes
Katy H
25 March 2018|
AnswerShow all 2 answers
Response from HotelesIntur | Property representative |
Hi katy. Yes, there are. Best regards
1
Vote
Google Translation
Room Tips
"Any room is good."
Read review
"If you do not like noise do not request a room overlooking the square"
Read review
"Ask for a room that oversees the square and not the side street"
Read review
"Best rooms to book with a view would be to the front of the hotel on a higher floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing