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Intur Palacio San Martin

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#71 of 444 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Intur Palacio San Martin
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1,137 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Chicago
Reviewed 14 September 2010

This hotel was okay. We had a small, dark room that over looked the court yard and the other three walls of the hotel. I didn't really think the service was that great either. The one nice thing about this hotel was that it was very centrally located right next to Puerto del Sol.

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Helpful?
Thank tiffany_traveler
HotelesIntur, Comercial at Intur Palacio San Martin, responded to this review

Dear guest, First of all thank you for leaving your comments regarding your stay at our Hotel Intur Palacio San Martín in Madrid. It is really important for us to know the areas where we are considered a great hotel and those where we could improve. We are sorry you did not enjoy the views of your room, some people...

Tucson, Arizona
Reviewed 12 September 2010

Based on the great reviews on this hotel we booked a room for one night. Fortunately, we were there only one night. Our room had one small window which faced an internal light shaft. This made the room dark and depressing. The saving grace was that the room was very clean, as was the bathroom. Breakfast was good and offered...

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Thank travelbug1324
Ireland
Reviewed 10 September 2010

An excellent 4 star hotel right in th center of Madrid. Only 5 minute walk from the main plaza -Plaza Major. Rooms very nicely furnished. Large bed. Great bathroom with fluffy towels and lots of free toiletries Great air-conditioning. Lovely breakfast room on top floor with views over city. very helpful staff. Free Wi-fi.

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Thank Theresehols
London
Reviewed 31 August 2010

We stayed for three nights at the Palacio San Martin. The location was very convenient and was within walking distance from the main shopping areas, the Plaza de Mayor and the La Latina barios where there are plenty of good tapas bars. The rooms are clean and comfortable, and in spite of the central location, the rooms were very quiet....

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Thank IloveLiquorice
Austin, Texas
Reviewed 16 August 2010

You simply cannot get a better location. Restaurants, grocery store, tapas bars, famous plazas, metro and random shopping are all within a short walk of the hotel. Staff spoke English which was helpful for tourist guidance. There is a small but nice gym in a converted guest room. Water pressure in showers was great. The old-time elevator was a hit...

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Helpful?
Thank Mrfamilyvacation
NYC
Reviewed 1 August 2010

Large room with soundproof windows so that even when the crowds were partying in Plaza San Martin, we were in total silence. Friendly staff, great location for tourists. I'd stay again any time.

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Helpful?
Thank NYCNative51
Management response:

Dear Guest, First of all, thank you so much for sharing your experience with other travellers related to your stay at our hotel Intur Palacio San Martín 4* Madrid. We are so glad to hear that you enjoyed our hotel in all the aspects. We are proud of our product and delighted to read such wonderful comments as yours. We...

New York City
Reviewed 26 July 2010

Located right near everything, 2 pedestrian- only blocks from Sol.....yet hidden in a quiet plaza with a monestary, this hotel was a true find. We stayed 5 nights, and returned again for our last night in Spain....we paid a bit more and got a room facing the square....no need for elevator....6 stairs up to our large room with good free...

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1Thank QYvonne
Zwevegem, Belgium
Reviewed 21 July 2010

Palacio San Martin is an exquisite hotel in the very heart of central Madrid, ideally for exploring all the mayor monuments, attractions and famous places by foot in a very short distance. Its superb location makes this hotel a perfect choice for those who are looking for a good place to stay during a city-trip. Surprisingly, the 'Plaza San Martin'...

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Helpful?
Thank Koenraad21031986
Fort Lauderdale, Florida
Reviewed 13 July 2010

The hotel is very close to the Puerto del Sol, Plaza Mayor and three Metro stations. It is located on a quiet and peaceful square. The reception desk is tiny and we walked right past. Our room, number 203, is comfortable and average in size. The bathroom was sparkling clean. The shower/tub has nice fixtures and good water pressure. There...

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Helpful?
1Thank celusnek
Management response:

Dear guest, Thank you so much for sharing your comments with other travellers. We are pleased you enjoyed your stay at our hotel and hope to welcoming you very soon at any of our properties. With very kind regards, Hoteles Intur

Brussels, Belgium
Reviewed 7 July 2010

This is an historic building with modern hotel rooms inside. It's located in the central district, equidistant from three main metro stations (Sol, Callao and Opera). However, it's in a pedestrianised area so it's very quiet in the rooms. The front desk formalities were fast and friendly (printed my boarding pass and offered to take my suitcases from my room)....

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Helpful?
1Thank pbru54
Management response:

Dear customer, Thank you so much for your comment. It is a great pleasure to read that our clients appreciate the effort of the whole team to make your stay as pleasant as possible. We very much look forward to welcoming you soon again at any of our properties. With very kind regards, Hoteles Intur

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Intur Palacio San Martin

Address: Plaza San Martin, 5, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $124 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intur Palacio San Martin 4*
Number of rooms: 94
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid
Hotel Style:
#50 Romantic Hotel in Madrid
#53 Luxury Hotel in Madrid
#81 Family Hotel in Madrid
#114 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Intur Palacio San Martin staff and other travellers.
14 questions
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Caguas
Malaga

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Questions? Get answers from Intur Palacio San Martin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Higher floors have less noise from around the streets"”
 of 5 bubbles Bakhtiyorkhon, 20 Jan 2017 | Read review
“Rooms with a view of the square would be good.”
 of 5 bubbles Angryman21, 18 Jan 2017 | Read review
“Try to ask for the room on the upper floor. It would allow you to have a pefect view down to Madrid roofs.”
 of 5 bubbles DmitryStPetersburg, 13 Jan 2017 | Read review
“Rooms with Balcony are huge.”
 of 5 bubbles JanA632, 9 Dec 2016 | Read review
“No real advantage to be had”
 of 5 bubbles Y3710GWjohnb, 19 Oct 2016 | Read review
5 of 5