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Hotel Sterling

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697 Reviews from our TripAdvisor Community

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Showing 183: English reviews
London England
Reviewed 10 December 2010

Location: Madrid, Spain, Europe I was at the hotel for 5 nights a weeks ago and can recommend it VERY highly. I had a really nice, clean and spacious room overlooking the main street (I asked for that). It was well-equipped and had a strong and hot shower and maid service was fine. I had spoken to Almudena at reception...

Thank zigzag2
Reviewed 7 December 2010

The room was big and clean but the breakfast was less than poor.The whole building is under construction for renovation.It is near GRAND VIA for shopping and about 500metres from a metro station. The staff was not so friendly (all of them are in the point to one or two years before the retirement) and especially one guy must change...

Thank magko
Ipswich, Suffolk
Reviewed 23 November 2010

This is a good choice of hotel for a “boy’s weekend away” (probably to Real Madrid game) but would not earn you any points on a romantic break. While the hotel was undergoing refurbishment currently, this happens during the day and should not interrupt your stay. (We all slept until midday and heard nothing). This does make the hotel somewhat...

1Thank Jags_On_Tour
Reviewed 28 September 2010

Had a room at the back with one window looking into a square chasm. No sunlight. The building work was a bind but still a rubbish room/prison cell. It was too dark and the shower did not work. Pay for what you get but would have liked a balcony room at the front.

Thank tc_spurs
Kent UK
Reviewed 5 September 2010

Arrived to find front of hotel shrouded in scaffolding. Mix up with booking meant we were asked to pay for prepaid rooms and that was difficult with receptionist who spoke no English. But, we were given a great newly refurbished room with balcony. Room was spotlessly clean and comfortable. Some furniture on the balcony would have been nice but I...

Thank Hop_Picker10
London, United Kingdom
Reviewed 19 June 2010

I recently visited the Hotel Alexandra with a tour. When we arrived we were greeted with a lift that was falling apart nearly trapping my friends arm in the door! On arrival at our floor , room 501, we arrived to red carpet turned grey with dust from the builders working on the room next door. Even though I cannot...

Thank Sweety9London
Reviewed 9 March 2010

This hotel is ideal for the central location and very near to bus route and metro very easy to get from airport via metro for 2 euro.The hotel is very clean and tidy some room under restoration but we saw or heard no noise from this.Our room had abalconey overlooking the street but we could not hear any traffic.Contential breakfast...

Thank tcider
Budapest, Hungary
Reviewed 4 February 2010

The hotel is perfect in the city center, the staff very kind, rooms are clean. Breakfast is good. I can offer for everybody :)

Thank AgnesHanko
Reviewed 23 November 2009

The hotel is very good for its price. It's clean and situated in a very good area. The only problems are that the staff speaks poor English and that on the website the additional tax is not mentioned, so we were a bit suprised by the 6-7% added to the original price. (Maybe we didn't read something cautiously enough.) But...

Thank HU_rabbit
Reviewed 10 November 2009

In Madrid airport, follow the red diamond sign to the Metro in Terminal 2 (T2) and at the ticket machine select your language from the flags at the top left of the screen. Pay 2 Euro for a single ticket and follow the signs to Line 8 and get a train travelling to Nuevos Ministeros. Go to that station (at...

Thank holamadrid2

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Staying in Malasana

Neighbourhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Sterling

Address: Calle San Bernardo 29-31, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: $83 - $947 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sterling staff and other travellers.
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Bucharest, Romania
10 months ago
over a year ago

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Questions? Get answers from Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family rooms are spacious”
 of 5 bubbles EmmaTunstall1, 23 Feb 2017 | Read review
“Great views over the city from the top floor rooms.”
 of 5 bubbles Y848BZbenc, 22 Feb 2017 | Read review
“we were in room 112 I think, first floor a the end of a corridor with windows onto a quiet side street”
 of 5 bubbles Markjordan, 7 Feb 2017 | Read review
“Great location. Good food. Good nights sleep”
 of 5 bubbles nk1932016, 18 Jan 2017 | Read review
“Corner room was great. Hallway narrow but room spacious.”
 of 5 bubbles MadridEnthusiast, 4 Oct 2016 | Read review
5 of 5