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Hard Rock Hotel Madrid

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Ronda Atocha 17, 28012 Madrid Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (50)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel Madrid
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 481 hotels in Madrid
Hard Rock Hotel Madrid is located in a privileged location, the heart of the exciting city of Madrid. With 161 rooms, the music hotel is located opposite the famous Reina Sofía National Art Center Museum, in Madrid's Atocha neighborhood, the place that lovers of art and culture dream of.
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Special Offer:Opening Special - 20% Off Room Rates

Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Ronda Atocha 17, 28012 Madrid Spain
Name/address in local language
Getting there
Barajas Airport15 kmSee all flights
AtochaMadrid Metro5 min
Palos de la FronteraMadrid Metro6 min
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167Reviews0Q+A2Room tips
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Manuel G wrote a review 15 Sep
3 contributions1 helpful vote
A Brand new Hard Rock City Hotel, Its a really really calm place to stay,with the beautiful terasse on the rooftop. Lovely Staff there,you feel Like Home! They all did their best for making you feel Like a Rockstar! Beautiful modern Design!! Stay as you are HRH Madrid 🤘
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 2 days ago
Dear Manuel, Thank you for choosing Hard Rock Hotel Madrid during your stay and for sharing your feedback with the TripAdvisor community. We are delighted to receive such beautiful words about our team, all the band work hardly to create experiences to remember and it's exciting to learn that we made it for you. All the band hope to welcome you back very soon! All the best, Raúl Palomo. General Manager.
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Suzannah wrote a review 6 Sep
Hertfordshire, United Kingdom18 contributions43 helpful votes
Hotel's Favourite
Beautiful hotel in a beautiful city. Staff couldn't do enough for us, so friendly and welcoming. Rooms are stunning. As for the bed.......We didn't want to leave it! We were shown around by a very helpful man when we arrived (can't remember his name!) he was very knowledgeable. Madrid is a great place to visit. Go to La Latina if you want typical Spanish its perfect
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Date of stay: September 2021
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 1 week ago
Dear Suzannah, It's a pleasure read such a great feedback about your stay at Hard Rock Hotel Madrid! We want to thank you for your kind words, it's great to know that you have enjoyed your experiencie with us completely and both, our facilities and team exceeded your expectations. Our team work hardly to create unforgettable moments and we are grateful to receive your words about their work. Do not hesistate that we will share your thoughts with them. We hope to see you very soon at your new home in Madrid. All the best, Raúl Palomo General Manager
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Lara L wrote a review 13 Sep
Brighton and Hove, United Kingdom13 contributions23 helpful votes
Hotel is lovely, brand new clean and modern. Location is spot on and its not a far walk to the centre, airport is around 20-30 mins away. But the best part are the staff, amazingly helpful and friendly and will go above and beyond to make your stay perfect. Have to say Alvaro, Alba and Zahra stood out and we were grateful for our anniversary cake! Will happily recommended to anyone I know who wants to visit Madrid and hopefully we will return in the future.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 3 days ago
Dear Lara, Thank you very much for taking your precious time to share with us such a lovely feedback, We are thrilled to learn that you enjoyed every minute of your experience at Hard Rock Hotel Madrid, we always do our best to provide our guests with a unique experience and your feedback gives us the motivation to keep creating unforgettable moments. All the band is grateful to receive this great score from a fan of the Hard Rock brand and we want to thank you for your kind words about all the team and facilities. We look forward to welcoming you back in the nearest future. All the best, Raúl Palomo General Manager
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Alex wrote a review 11 Sep
3 contributions
I stayed at the hard rock hotel and everyone was so friendly from the reception staff welcoming me and my broken attempt at spanish :) the dinner I had was amazing and the staff - Ammar was great welcomed me and managed to get me a lovely table outside despite being busy and the steak and chips was fantastic. - highhly recommend
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Date of stay: September 2021
Location
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 5 days ago
Dear Alex, We are thrilled to read your thoughts about your experience at Hard Rock Hotel Madrid! We greatly value our feedback's guests, it gives us the opportunity to keep growing and achieving the highest level of service and we want to thank you for dedicating your time to share it with us. It's lovely to know that all our team exceeded your expectations, do not hesitate that we will share your words with all of them, especially Ammar, who will be more than happy to read such beautiful feedback. Looking forward to welcoming you very soon! All the best, Raúl Palomo General Manager.
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Paul R wrote a review 7 Sep
1 contribution
Its always a trouble to write reviews about just how good a place is, since there is always a fear that if everybody knows, then there will be no space left for me next time. But this Hotel is just too good not to give credit where it is truly deserved! Having spent between 1 to 2 weeks a month, every month for the last 6 years in Madrid on business, I have to say this Hotel is the best I have stayed in over that period. Rooms are very well equipped with comfy beds & bedding, great technology, a good and quiet A/C system and a well stocked mini bar (even in these times). Nice touches in the room with the art work also make for an interesting stay. So far as the other facilities go, its all first class again... Excellent restaurant called sessions, having a really great wine list with some good and perhaps rarer Spanish wines and some very well prepared tasty food. The Wagyu steak and the Patas Bravas being a particular highlight. Again, sessions smashes it out of the park for the breakfasts as well. There really is nothing nicer than eating your breakfast on their terrace at the rear of the restaurant in the morning sun. There is always one area of a hotel however that struggles in Spain, and that is parking. Usually in most Spanish hotels the parking is built for small city cars so threading anything bigger than a fiat 500 around the car park can be tricky.... But not here. This place would take an S Class Mercedes size vehicle or any large SUV without any issues and with a low amount of parking ability / prowess in their car park. As is standard in Spain, parking is chargeable, but you can be safe knowing that it is secure, in a well lit car park which is monitored and directly beneath the hotel. When comparing to public car parks in Madrid for s similar duration, the price is competitive. But finally the bit that makes every stay that much more homely is the staff. The staff in this Hotel are some of the best I have encountered in 20 years of an Internationally travelling position. Sarah & Stefano in Sessions ALWAYS make sure to make you feel welcome, well served and informed about the menu. Joaquim on the bar is a mast of all things cocktail related and a true gentleman, and when it comes to check in, Lorena is always greeting with a wide smile and a homely welcome. It is an absolute pleasure these days to travel to Madrid, no matter how busy the weekly schedule is, its nice to always come home to Hard Rock Hotel Madrid. Looking forward to the next triop maybe next week! Paul
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Date of stay: August 2021
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Trip type: Travelled on business
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Response from Raul Palomo, Director General at Hard Rock Hotel Madrid
Responded 1 week ago
Dear Paul, We are excited to read such an amazing review and we have no words to thank you for every detailed that you have mencioned during your stay at Hard Rock Hotel Madrid! It's fascinating to recieve a feedback that motivates us to keep creating unforgettable and unique moments to the guests. We are thrilled to learn that every facilitie of the hotel exceeded your expectations, but we greatly value every word dedicated to our team, all the effort is compensated when we recieve feedbacks like yours. We will share your words with all the team, especially with Sarah and Stefano, who will be more than happy to be part of your Hard Rock journey. It's been a pleasure to have you as a guest and all the band hope to welcome you back very soon to your new home in Madrid. Best regards, Raúl Palomo General Manager
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LOCATION
SpainCommunity of MadridMadridArganzuela / Palos de Moguer
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Frequently Asked Questions about Hard Rock Hotel Madrid
Which popular attractions are close to Hard Rock Hotel Madrid?
Nearby attractions include Museo Nacional Centro de Arte Reina Sofía (0.2 km), Locktopus Escape Game (0.3 km), and Mindtrap Escape Rooms (0.3 km).
What are some of the property amenities at Hard Rock Hotel Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hard Rock Hotel Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hard Rock Hotel Madrid?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hard Rock Hotel Madrid?
Conveniently located restaurants include Antonio of Italia a Tavola, Bombardino Cafe, and Taberna Más Al Sur.
Are there opportunities to exercise at Hard Rock Hotel Madrid?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Is Hard Rock Hotel Madrid located near the city centre?
Yes, it is 1.0 km away from the centre of Madrid.
Are any cleaning services offered at Hard Rock Hotel Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hard Rock Hotel Madrid?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.