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Traveller (22)
Room & Suite (30)
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Overview
  • Excellent8%
  • Very good33%
  • Average22%
  • Poor18%
  • Terrible19%
18 Oct 2017
“Excellent value and in centre”
17 Jul 2017
“Please do not stay here !! ”
Free Wifi
Non-Smoking Rooms
Airport Transportation
Room Service
Family Rooms
2 Star Hotel
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Reviews (105)
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1 - 5 of 20 reviews
Reviewed 18 October 2017 via mobile

Excellent value for money and right in the centre. Very clean as cleaners cleaned rooms every day and lay out fresh towels. Bathrooms also clean. A lot of stairs but to be expected from that type of building. Security guy santos who worked most nights...More

Thank KathrynW2
Response from DireccionJCRooms, Guest Relations Manager at 12 RoomsResponded 19 October 2017

Thank you for your comments, looking forward to your next visit. We will be pleased to give you our best offers by calling to: +34 915215421 or sending us an email at reservas@12-rooms.com Best regards!

Reviewed 17 July 2017 via mobile

If I could give this 0 I would !! It is the worst place I have ever stayed in !! After eventually finding where it was we had to go over to another hotel to get the keys which we wasn't told !!! After standing...More

Thank Kate H
Response from DireccionJCRooms, Guest Relations Manager at 12 RoomsResponded 24 July 2017

We apologize for the inconvenience. Regarding not having air conditioning and having to look for the key in other property it is informed and published like that in our website. We have informed the Director about your other comments. However, we invite you to discover...More

Reviewed 17 July 2017 via mobile

This place is a disgrace. There was no air con, not even a fan! It was 35c when we visited. The bloke on reception was useless and rude. We stayed one night then booked into a hostel around the corner, Hostel Maralasca. It's a vile...More

Thank Worzel13
Response from DireccionJCRooms, Guest Relations Manager at 12 RoomsResponded 24 July 2017

We apologize for the inconvenience of not having air conditioned but it is published like that in our website. This property has a hostel quality, we invite you to discover our other stablishments with all the confort of JC Hotels. Regards

Reviewed 14 April 2017 via mobile

Well where to begin.. we arrived to be told come back at 2pm for room check in, which we then did to then be told room not ready come back at 3 we stressed this was abit annoying but okay and was laughed at by...More

Thank Emilyeva92
Response from DireccionJCRooms, Guest Relations Manager at 12 RoomsResponded 24 April 2017

Dear customer, We apologize for the inconvenience about the late check in, usually they are on time, at 2:00pm. About your request of 2 single beds, we do our best to give you what you have asked for but can not confirm until the arrival...More

Reviewed 23 February 2017

Fine location. Dumpy place. Rooms smell bad, like mix of smoke and cheap cleaning products. We had the triple room, small for a triple, bathroom redone which is nice. Couple cleaning walking around yelling at each other and smoking in the rooms. Bizarre.More

Thank sanjosecat
Response from DireccionJCRooms, Guest Relations Manager at 12 RoomsResponded 3 March 2017

We apologize for the inconvenience of the smell. It is forbidden for our employees to smoke in the entire building, we can't understand what could have happenned. We will strive to improve our services. However, we hope you consider stay with us in your next...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Minibar
Details
Price range
US$40 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$40 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (22)
Room & Suite (30)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
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Room Tips
"Stay elsewhere."
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"One room has a detached bath, which is down the hall."
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"Avoid back rooms!"
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"dont choose this one"
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